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  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of... View Details
Keywords: by Jim Heskett; Technology
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

government involvement was an issue. Regardless of the vehicle for achieving it, there was little optimism that we would be seeing a significant incremental effort soon. As I read your responses, a question crossed my mind: In light of the findings and conclusions... View Details
Keywords: by James Heskett; Construction

    Nien-he Hsieh

    Nien-hê Hsieh is the Kim B. Clark Professor of Business Administration in the General Management Unit at Harvard Business School. His research and teaching aims at helping business leaders and organizations determine and deliver on their responsibilities. He... View Details

    • March 2021 (Revised November 2022)
    • Case

    Blue Meridian Partners (A): Scaling for Impact

    By: V. Kasturi Rangan
    In 2018, Edna McConnell Clark Foundation in a bold move transferred all its assets to a fund pooled with other General Partners and Limited Partners, called Blue Meridian Partners, to focus substantial long range investments in a few carefully chosen nonprofits.The... View Details
    Keywords: Venture Philanthropy; Scaling; COVID-19 Pandemic; Social Justice; Philanthropy and Charitable Giving; Venture Capital; Business Model; Social Issues; Poverty; Values and Beliefs; Decisions; Corporate Social Responsibility and Impact; Nonprofit Organizations; Investment Portfolio
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    • May 2009
    • Article

    The Empirical Impact of Intellectual Property Rights on Innovation: Puzzles and Clues

    By: Josh Lerner
    Economists have long seen the patent system as a crucial lever through which policymakers affect the speed and nature of innovation in the economy. It is not surprising, then, that the profound changes which have roiled the global patent system over the past 20 years... View Details
    Keywords: Economy; Policy; Innovation and Invention; Intellectual Property; Rights; Business and Government Relations
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    • 12 Sep 2006
    • First Look

    First Look: September 12, 2006

    productivity externalities in the host country generated by foreign multinational companies. We propose a mechanism that emphasizes the role of local financial markets in enabling foreign direct investment (FDI) to promote growth through... View Details
    Keywords: Sean Silverthorne
    • 01 Jun 2016
    • What Do You Think?

    When Business Performance Falters, is Culture Change the Fix?

    Original Article A recent article in Harvard Business Review, “Culture Is Not the Culprit,” by Jay Lorsch and Emily McTague noted that “When organizations get into big trouble, fixing the culture is usually the prescription.” The article... View Details
    Keywords: by James L. Heskett
    • 01 Aug 2000
    • Research & Ideas

    A Latin American Vision: New HBS Research Center Opens

    who conduct research in Latin America. Argentine President Fernando de la Rua and HBS Dean Kim B. Clark Highlights included a classic case discussion (on Embraer, the Brazilian aircraft manufacturer, see related article), presentations... View Details
    Keywords: by Martha Lagace
    • 21 Aug 2000
    • Research & Ideas

    Faculty Research Looks to Latin America

    different in scope and age and mission: the Clark Foundation and Pfizer pharmaceuticals. These two organizations wanted to get rid of trachoma by the year 2020. "They both had very specific and clear... View Details
    Keywords: by Martha Lagace
    • July 2016
    • Case

    Product Portfolio Management at Genentech

    By: Kevin Schulman and Jamie Gresh
    Genentech, long the darling of the biotechnology industry, was acquired by Swiss pharmaceutical company Roche in 2009. The combined company retains the name Genentech in the US, but must now move to achieve the promises made at the time of this merger—to build from... View Details
    Keywords: Portfolio Management; Drug Development; Postmerger Integration; Marketing Strategy; Mergers and Acquisitions; Integration; Biotechnology Industry; Pharmaceutical Industry; United States
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    • 08 Jan 2014
    • What Do You Think?

    Do Productivity Increases Contribute to Social Inequality?

    Summing Up Does Social Equality Improve Productivity? Inequality in our society is an important and growing issue. It prompted a debate among respondents to this month's column about the causes, specifically the role played by innovation... View Details
    Keywords: by James Heskett
    • 02 Oct 2013
    • What Do You Think?

    Is Leadership an Increasingly Difficult Balancing Act?

    Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and... View Details
    Keywords: by James Heskett
    • 01 May 2009
    • What Do You Think?

    Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

    managers to "'personally' drive innovation and competitive advantage." Gerald Nanninga placed the blame on "infestation" (parasites that successful organizations attract) and "cannibalization" (fear of damaging existing businesses). Phil... View Details
    Keywords: by Jim Heskett
    • 01 Mar 2004
    • What Do You Think?

    Are Customer Loyalty Initiatives Worth the Investment?

    customer loyalty management initiative, in and of itself, will overcome basic shortfalls in product/service delivering in a competitive situation." Robin Clark pointed out that: "Neither view is completely right or wrong. I... View Details
    Keywords: by James Heskett
    • 04 Mar 2013
    • Lessons from the Classroom

    Lessons from Running GM’s OnStar

    Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched... View Details
    Keywords: by Carmen Nobel; Auto
    • 03 Mar 2010
    • What Do You Think?

    To What Degree Does “Identity” Affect Economic Performance?

    leadership changes ." Phil Clark comments that " you really cannot hide your identity. No brand, motto, or corporate mission statement written on a wall can cover the reality of what others see." Alexis Meza poses and... View Details
    Keywords: by Jim Heskett
    • 26 Nov 2001
    • Research & Ideas

    Women Entrepreneurs Use Springboard for Funding

    What do a health food manufacturer, an infectious-diseases specialist and a content-management expert have in common? Answer: All are women, all are entrepreneurs. And by virtue of being women and entrepreneurs they share one... View Details
    Keywords: by Martha Lagace
    • 26 Jun 2000
    • Research & Ideas

    A New Ecosystem for Business and Society

    survived." Dean Clark continued this theme by discussing issues that businesses, society and higher education need to recognize and confront. For business, he said, the Internet has brought about the... View Details
    Keywords: by Martha Lagace
    • 01 Jun 2016
    • News

    Ears to the Ground

    to drastically decrease gun use. In a recent study, cities that employ the system saw a 28.8 percent drop in gunfire on average; Fall River, Massachusetts, for example, saw shootings drop by 58 percent. But efficacy hadn’t led to... View Details
    Keywords: Jason Feifer; photography by Vance Jacobs
    • 05 Mar 2001
    • What Do You Think?

    Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

    computer-design process study by Carliss Baldwin and Kim Clark that underlines the importance of design rules and processes intended to produce compatible components in a finished product. Modularity in the... View Details
    Keywords: by James Heskett