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  • 01 Jun 2004
  • News

Life Lessons

Staats, who sold Posita in 2003. “But I realized I still had a lot to learn about business.” So he followed his younger brother, Bradley (MBA ’02), to HBS. Comparing MBA studies with Ph.D. work, Staats... View Details
Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services
  • 23 Aug 2016
  • First Look

August 23, 2016

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

puts the increasingly complex job of Chief Executive in a very real context. It serves as a practical guide by allowing you to walk alongside Jim as he takes on his new role and all its attendant challenges. Jim's story-developed in... View Details
Keywords: Carmen Nobel
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

collaboration is becoming a new and important source of competitive advantage. We propose several frameworks to help firms develop and exploit this new ability. Explicating Lean Principles by Examining Indian Software Services Authors:... View Details
Keywords: Martha Lagace
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

experience suggests it may take several years. Download the paper: http://www.hbs.edu/research/pdf/11-020.pdf   Working PapersWellsprings of Creation: How Perturbation Sustains Exploration in Mature Organizations Authors:David James Brunner, View Details
Keywords: Sean Silverthorne
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. View Details
Keywords: Martha Lagace
  • June 2006 (Revised April 2007)
  • Case

BioScale

By: H. Kent Bowen and Bradley R. Staats
In 2004, Mark Lundstrom must decide on a funding method and strategic approach for BioScale, a biotechnology company that he founded. BioScale has developed a microchip-based bioanalytical platform that can be used to detect very small concentrations of cells, viruses,... View Details
Keywords: Entrepreneurship; Science-Based Business; Capital; Financing and Loans; Partners and Partnerships; Biotechnology Industry
Related
  • December 2011 (Revised June 2012)
  • Case

Samasource: Give Work, Not Aid

By: Francesca Gino and Bradley R. Staats
Samasource sought to use work, not aid, for economic development. The company secured contracts for digital services from large companies in the United States and Europe, divided the work up into small pieces (called microwork) and then sent it to delivery centers in... View Details
Keywords: Development Economics; Growth and Development Strategy; Social Enterprise
Related
  • 2010
  • Working Paper

Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank

By: Bradley R. Staats and Francesca Gino
Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design related strategies for accomplishing this goal: specialization to capture the benefits of repetition... View Details
Keywords: Employees; Working Conditions; Service Delivery; Performance Productivity; Financial Services Industry; Japan
Related
  • January 28, 2021
  • Other Article

Lessons from the U.S.'s Rocky Vaccine Rollout

By: Robert S. Huckman and Bradley R. Staats
The rocky rollout of the COVID-19 vaccines is emblematic of many of the problems with the U.S. health care system. The United States is blessed with highly trained, excellent, and compassionate care providers and terrific research and development that has led to novel... View Details
Keywords: Health Care; COVID-19; Vaccines; Operations Improvement; Health Pandemics; Health Care and Treatment; Service Delivery; Operations; Performance Improvement; Health; Health Industry; United States
Related
  • 2008
  • Working Paper

Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

By: Robert S. Huckman and Bradley R. Staats
Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we... View Details
Keywords: Experience and Expertise; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Performance Improvement; Groups and Teams; Familiarity; India
Related
  • February 2005
  • Case

Bayside Motion Group (B)

By: H. Kent Bowen and Bradley R. Staats
Supplements the (A) case. View Details
Related
  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

Most Popular Faculty Working Papers 2014 Learning By Thinking: How Reflection Improves Performance Researchers Giada Di Stefano, Francesca Gino, Gary Pisano, and Bradley Staats... View Details
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

  Working PapersWellsprings of Creation: Perturbation and the Paradox of the Highly Disciplined Organization Authors:David James Brunner, Bradley R. Staats, Michael L. Tushman, and David M. Upton Abstract... View Details
Keywords: Martha Lagace
  • 27 Apr 2010
  • First Look

First Look: April 27

case:http://cb.hbsp.harvard.edu/cb/product/210041-PDF-ENG Merger Integration at Bank of America: The TrustWeb Project Gary P. Pisano and Bradley R. StaatsHarvard Business School Case 610-054 This case... View Details
Keywords: Martha Lagace
  • February 2010 (Revised April 2010)
  • Case

Merger Integration at Bank of America: The TrustWeb Project

By: Gary P. Pisano and Bradley R. Staats
This case explores project management in a large organization through the eyes of a young project manager, Mike Morris. Morris is tasked with leading a project within the overall merger integration effort at Bank of America. Morris encounters difficulties with managing... View Details
Keywords: Experience and Expertise; Management Skills; Business Processes; Projects; Business and Stakeholder Relations; Banking Industry; United States
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  • 24 Apr 2012
  • First Look

First Look: April 24

mitigate these frictions. Read the paper: http://www.hbs.edu/research/pdf/09-116.pdf Sustainable Cities: Oxymoron or the Shape of the Future? Authors:Robert G. Eccles, Annissa Alusi, Amy C. Edmondson, and Tiona Zuzul Publication:Chap. 18 in Infrastructure... View Details
Keywords: Carmen Nobel
  • October 2020
  • Article

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details
Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity
Related
  • 17 Dec 2013
  • First Look

First Look: December 17

mind. Implications for mind perception, dehumanization, and intergroup relations are discussed. August 2013 Journal of Applied Psychology Rainmakers: Why Bad Weather Means Good Productivity By: Lee, Jooa Julia, Francesca Gino, and Bradley... View Details
Keywords: Carmen Nobel
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson Abstract—To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the... View Details
Keywords: Dina Gerdeman