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  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
  • 12 PM – 1 PM EDT, 11 Sep 2024
  • Webinars: Career

ChatGPT for Job-Seekers: The Right Way to Use AI to Accelerate Your Search

ChatGPT feels like a miracle for job-seekers - instant resumes, cover letters, and more. What could be better? But theres a dark side to using AI in the job search: It can actually hurt your chances if you use it the wrong way. So join OpenAIs first education partner... View Details
  • Web

Courses by Faculty Unit - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 28 May 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View... View Details
  • Web

Generative AI for Business Leaders - Course Catalog

Educational Objectives Our goal in this course is to deep dive into how Generative AI technology is driving rapid change across industries, companies, and business functions. We will examine this in a few different ways: Gain a good... View Details
  • Web

Courses by Title - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 28 May 2025 By Course Title View by Unit | View by Course Title | View by Faculty | Print... View Details

    Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

    The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
    • 2024
    • Book

    Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity

    By: Karen G. Mills
    The second edition of Fintech, Small Business & the American Dream, builds on the groundbreaking 2019 book with new insights on how technology and artificial intelligence are transforming small business lending. This ambitious view covers the significance of... View Details
    Keywords: Fintech; AI; AI and Machine Learning; Small Business; Economy; Technology Adoption; Credit; Financing and Loans; Analytics and Data Science
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    • September 17, 2021
    • Article

    AI Can Help Address Inequity—If Companies Earn Users' Trust

    By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta
    While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a... View Details
    Keywords: Artificial Intelligence; Algorithmic Bias; Technological Innovation; Perception; Diversity; Equality and Inequality; Trust; AI and Machine Learning
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    • Web

    Courses by Faculty - Course Catalog

    Elective Curriculum: Course Descriptions Last Updated: 28 May 2025 By Faculty View by Unit | View by Course Title | View by Faculty | Print View... View Details
    • 12 Apr 2021
    • News

    BMW’s Virtual Factory Uses AI to Hone the Assembly Line

    • September 2020
    • Article

    Creativity, Artificial Intelligence, and a World of Surprises

    By: Teresa M. Amabile
    In recent years, progress has been made toward AI Creativity, which I define as the production of highly novel, yet appropriate, ideas, problem solutions, or other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation... View Details
    Keywords: Artificial Intelligence; AI Creativity; Computer Science; Organizational Behavior; Psychology; Creativity; Technological Innovation; AI and Machine Learning
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    • February 2025
    • Article

    Disclosure, Humanizing, and Contextual Vulnerability of Generative AI Chatbots

    By: Julian De Freitas and I. Glenn Cohen
    In the wake of recent advancements in generative AI, regulatory bodies are trying to keep pace. One key decision is whether to require app makers to disclose the use of generative AI-powered chatbots in their products. We suggest that some generative AI-based chatbots... View Details
    Keywords: AI and Machine Learning; Governing Rules, Regulations, and Reforms; Applications and Software; Well-being
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    • 11 Apr 2023
    • Research & Ideas

    Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

    industry lines as companies increasingly bring seemingly unrelated business lines together in unconventional ways. New research by Awada, Harvard Business School Professor Suraj Srinivasan, and doctoral student Paul J. Hamilton harnesses... View Details
    Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail
    • Web

    Courses by Faculty Unit - Course Catalog

    Elective Curriculum: Course Descriptions Last Updated: 28 May 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View... View Details
    • 17 Sep 2021
    • News

    AI Can Help Address Inequity — If Companies Earn Users’ Trust

    • Forthcoming
    • Article

    An AI Method to Score Celebrity Visual Potential from Human Faces

    By: Flora Feng, Shunyuan Zhang, Xiao Liu, Kannan Srinivasan and Cait Lamberton
    It has long been a mantra of marketing practice that, particularly in low-involvement situations, spokespeople should be physically attractive. This paper suggests there is a higher probability of gaining fame and influence (i.e., celebrity potential) than is captured... View Details
    Keywords: Personal Characteristics; AI and Machine Learning; Forecasting and Prediction; Marketing
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    • Web

    When AI Chatbots Help People Act More Human | Working Knowledge

    Data and Technology When AI Chatbots Help People Act More Human Featuring Shunyuan Zhang and Das Narayandas . By Ben Rand on May 27, 2025 . An analysis of more than 250,000 chat conversations reveals the... View Details
    • Web

    IFC: Silicon Valley; Disrupting Silicon Valley with AI - Course Catalog

    teams of 6-8 and assigned to an AI research project submitted by one of our sponsor companies. Last year’s projects were submitted by OpenAI, Waymo, NVIDIA, LinkedIn, HubSpot,... View Details
    • June 2023
    • Case

    Verve Therapeutics: Taking DNA Editing to Heart

    By: Shikhar Ghosh and Shweta Bagai
    Verve Therapeutics, a public biotech company based in Boston, created a novel approach to addressing cardiovascular disease (CVD) - a leading cause of deaths globally. The company's approach was a single shot treatment to permanently lower cholesterol, thus reducing... View Details
    Keywords: AI; Genetic Engineering; Medicine; Health Care and Treatment; Genetics; Innovation Strategy; Business and Stakeholder Relations; Medical Specialties; Innovation and Invention; Entrepreneurship; Biotechnology Industry
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    • 26 Jun 2017
    • News

    How Cellophane Changed the Way We Shop for Food