Filter Results:
(141)
Show Results For
- All HBS Web
(636)
- People (1)
- News (141)
- Research (405)
- Events (2)
- Multimedia (10)
- Faculty Publications (260)
Show Results For
- All HBS Web
(636)
- People (1)
- News (141)
- Research (405)
- Events (2)
- Multimedia (10)
- Faculty Publications (260)
Sort by
- 01 Dec 2001
- News
September 11: A Community Reflects
across the river at Harvard College and at other locations throughout the University. Speaking on behalf of Dean Kim B. Clark, who was in New Mexico and unable to return due to airline travel restrictions, longtime faculty member... View Details
Keywords: Susan Young;Deborah Blagg
- 12 May 2015
- News
A Flash of Insight
When American Airlines Flight 11 struck the North Tower of the World Trade Center on the bright, sunny morning of September 11, 2001, it set off a chain of dark events that would kill 3,000 people and change forever the way many Americans... View Details
- 01 Jun 2002
- News
Pursuing the Ultimate Deal
even as he arranges to receive a shipment of weapons from Iran. (“Arafat has to sign off on everything, down to airline tickets,” Ross said. “There is no way he did not know about the Karine A,” the ship that was seized in January... View Details
- 01 Oct 2002
- News
Books
Great Performances, J. Richard Hackman uses examples ranging from orchestras to airline cockpit crews to prove that it's not a leader's management style that determines performance, but how well a leader designs and supports a team so... View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
match, “The Big Durian” after the sweet Southeast Asian fruit that emits such an overwhelming stench of blue cheese and sweaty gym clothes that it is banned by most airlines and hotels. The key to making life in Jakarta a little easier is... View Details
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
initiative. The Marriott program trains former welfare recipients and guarantees them jobs upon completion of their training. "The challenges of working with the unemployed has led the company to new insights about training, job placement, and supervision," says... View Details
- 01 Jun 2008
- News
The Prophet of Start-Ups
Eastern Airlines who became close to Doriot in the General’s later years. A wiry man with ramrod posture, Doriot was about 5’10”, with a thin moustache, elegant bearing, and piercing blue eyes. He spoke with a charming French accent that... View Details
- 01 Feb 1998
- News
Running Up the Score
well as the Continental Airlines Arena that houses the NHL New Jersey Devils and the NBA New Jersey Nets. "Many teams argue that their survival depends on whether or not they get a new venue," says Robinson, "not so much to have greater... View Details
Keywords: Garry Emmons
- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
firms find it so difficult to adapt in the face of change—to innovate? In the past 10 years, the importance of this question has increased as more industries and firms confront disruptive change. The pandemic has accelerated this crisis, collapsing the structures of... View Details
- 01 Mar 2009
- News
Your Taxi Is Waiting
Clinton’s advance staff, experience launching a low-cost airline in China, and time at UBS Warburg’s London office. Ogden, whose CV includes various roles in finance and the nonprofit sector, worked most recently for Bridges Ventures, a... View Details
- 01 Apr 1999
- News
Spirit at Work
"Soul." "Spirit." A host of organizations - among them Lucent Technologies, the Boeing Company, and Southwest Airlines - have recently begun to ponder such intangibles in an effort to attract and maintain a motivated, performance-boosting... View Details
Keywords: Marguerite Rigoglioso