Publications

May 2000 (Revised July 2000)
Case

World Trade Organization, The: After the Seattle Protests

By: Louis T. Wells Jr.

Representatives of the World Trade Organization (WTO) met in Seattle to plan the next round of trade negotiations, only to face protestors and fail to reach agreement on an agenda. This case discusses the evolution of the WTO, its rules, and some of the controversy... View Details

Keywords: Trade; Governing Rules, Regulations, and Reforms; Agreements and Arrangements; Failure; Northwestern United States

December 2002
Supplement

Basic Statistics from the World Bank's World Development Indicators, 2002

By: David A. Moss and Sarah A. Brennan

Supplements National Economic Accounting: Past, Present, and Future. View Details

Keywords: Non-Governmental Organizations; Data and Data Sets

June 2023 (Revised November 2024)
Case

Albert Einstein: Changing the World

By: Robert Simons and Shirley Sun

This case traces the rise of Albert Einstein from a small town in Germany to a towering intellectual leader who revolutionized the field of physics. The case describes his early education and his penchant for individual thinking and non-conformity. A committed... View Details

Keywords: Science; Research; Personal Characteristics; Mission and Purpose; Success; Work-Life Balance; Higher Education; Power and Influence

June 1993
Case

Laura Ashley (A): Creating a World Class Service Organization in Support of a Global Brand & Federal Express

By: Shoshana Zuboff

Keywords: Service Operations; Customer Focus and Relationships; Performance Effectiveness; Apparel and Accessories Industry

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January 2000
Supplement

Basic Statistics from the World Bank's World Development Report 1998/1999

By: Julio J. Rotemberg

Supplements National Income Accounting and The Origins of National Income Accounting. View Details

Keywords: Business Organization; History; Earnings Management; Financial Institutions; International Finance; International Accounting; Business Earnings; Mathematical Methods; Reports; Economic Growth; Commercial Banking; Financial Services Industry

02 Aug 2004
Research & Ideas

Health Care Research and Prospects

clinical technologies, are good for the patient take off. But this shows, from an organizational side, that these are complex organizations that have their own biases. Rob's been doing more work looking at the issue of focus in View Details

Keywords: by Wendy Guild Swearingen; Health

28 Jun 2018
Video

Herzlinger: The Godmother of Consumer-Driven Health Care

March 2021 (Revised June 2022)
Case

Bill Wilson: Changing the World

By: Robert Simons and Max Saffer

This case describes the life choices of Bill Wilson, the founder of Alcoholics Anonymous. A young man with tremendous potential, Wilson hit rock bottom as a drunk. An epiphany, coupled with his personal drive, led him to build a worldwide organization that has helped... View Details

Keywords: Leadership Development; Nonprofit Organizations; Mission and Purpose; Values and Beliefs; Personal Characteristics; Leadership Style; Work-Life Balance; Personal Development and Career

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

The U.S. health care industry is unique in that despite the presence of significant competition, which usually drives increased value through decreased costs and improved quality, the nature of the competition in View Details

Keywords: by Michael E. Porter; Health

Article

Why Every Organization Needs an Augmented Reality Strategy

By: Michael E. Porter and James E. Heppelmann

While the physical world is three-dimensional, most data is trapped on two-dimensional pages and screens. This gulf between the real and digital worlds prevents us from fully exploiting the volumes of information now available to us. Augmented reality (AR), a set of... View Details

Keywords: Technological Innovation; Innovation Strategy; Organizational Change and Adaptation; Performance Effectiveness

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2010
Chapter

Leadership in a Globalizing World

By: Rosabeth Moss Kanter

In this chapter, world-renowned business expert, author, and Harvard Business School professor Rosabeth Moss Kanter asks the question, "Is leadership different in a globalizing world--one of broadening horizons and burgeoning sources of ideas and supplies--than in... View Details

Keywords: Risk and Uncertainty; Globalized Firms and Management; Leadership; Research; Complexity; Diversity

September 2017 (Revised February 2018)
Case

Becton Dickinson: Global Health Strategy

By: Mark R. Kramer and Sarah Mehta

Becton, Dickinson and Company (BD) was a medical technology firm headquartered in Franklin Lakes, New Jersey, with 43,000 employees and 2016 revenues of $12.5 billion. For several years, the company had pursued developing products that created shared value, defined as... View Details

Keywords: Shared Value; Creating Shared Value; Odon Device; Medical Technology; Value Creation; Values and Beliefs; Philanthropy and Charitable Giving; Health; Health Care and Treatment; Health Testing and Trials; Emerging Markets; Social Issues; Competitive Strategy; Medical Devices and Supplies Industry; Africa; Asia; Middle East

Research Summary

Adoption of Machine Learning Models in Real World Decision Making

By: Himabindu Lakkaraju

The goal of this research is to assess the impact of deploying machine learning models in real world decision making in domains such as health care. View Details

February 2014 (Revised May 2014)
Case

Hospital Clínic de Barcelona

By: Richard M.J. Bohmer, Daniela Beyersdorfer and Jaume Ribera

Keywords: Health Care; Provider Organizations; Hospital; Organization Structure; Leadership; Organizations; Health; Health Industry; Europe; Spain

June 2004 (Revised May 2005)
Case

World Vision International's AIDS Initiative: Challenging a Global Partnership

By: Christopher A. Bartlett and Daniel F. Curran

After 25 years of building a network of interdependent, national organizations delivering relief and development that are responsive to local needs, World Vision's International office is planning to implement a major global HIV/AIDS initiative that challenges the... View Details

Keywords: Change Management; Decision Choices and Conditions; Globalized Markets and Industries; Governing and Advisory Boards; Management Systems; Networks; Partners and Partnerships; Welfare; Adaptation

May 1992 (Revised May 1993)
Case

World Bank: Mission Uncertain

By: George C. Lodge

Keywords: Banks and Banking; Mission and Purpose; Business and Government Relations

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01 Jun 2006
News

MBA Poker World Series

Playing in an organized poker tournament for the first time in his life, Joe Godfrey (HBS ’07) bested some 470 fellow card sharks in the 2006 MBA World Series of Poker, held in Las Vegas in January. Going up... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

June 2017
Case

Veolia: Resourcing the World

By: Gautam Ahuja, Tarun Khanna, Kristina Maslauskaite and Vincent Dessain

In March 2016, Antoine Frérot, CEO of Veolia, a global environmental services provider, was undergoing an important transformation of the company. In 2013, Frérot presented a growth strategy that focused on increasing the share of industrial clients, enhancing growth... View Details

Keywords: Strategy; Circular; Emerging Markets; Organizational Change and Adaptation; Growth and Development Strategy; Economy