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Show Results For
- All HBS Web
(3,956)
- People (9)
- News (1,259)
- Research (1,734)
- Events (19)
- Multimedia (16)
- Faculty Publications (509)
- 2011
- Working Paper
The Importance of Work Context in Organizational Learning from Error
By: Lucy H. MacPhail and Amy C. Edmondson
This paper examines the implications of work context for learning from errors in organizations. Prior research has shown that attitudes and behaviors related to error vary between groups within organizations but has not investigated or theorized the ways in which... View Details
- November 1991 (Revised June 1992)
- Case
AT&T: The Dallas Works (B)
Describes the innovative use of a cross-level team as a tool for driving change at a troubled AT&T plant. After the team is disbanded, the case raises questions about the group's achievements, and about how well the organization is positioned to tackle the changes that... View Details
Keywords: Organizational Change and Adaptation; Change Management; Groups and Teams; Telecommunications Industry; Texas
Jick, Todd D. "AT&T: The Dallas Works (B)." Harvard Business School Case 492-024, November 1991. (Revised June 1992.)
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
analysis and deep probing, individuals tend to leap prematurely to unfounded conclusions and misunderstand complicated problems. Some understanding of system dynamics, the ability to see patterns, statistical process controls, and group... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
the right context, this intense positive energy can act like a gravitational pull that sucks in other workers to invest their time and support, ultimately contributing toward the success of the idea. “Passion, like a smile, is contagious,” Virgin View Details
Keywords: by Dina Gerdeman
- November–December 2020
- Article
Our Work-from-Anywhere Future
By: Prithwiraj Choudhury
The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while workers can... View Details
Keywords: Remote Work; Best Practices; Employment; Health Pandemics; Geographic Location; Opportunities; Problems and Challenges
Choudhury, Prithwiraj. "Our Work-from-Anywhere Future." Harvard Business Review 98, no. 6 (November–December 2020).
- 08 Sep 2016
- News
How We Make It Work
1999), program manager, Strategic Decisions Group Diane and Peter Escher (both MBA 2009) Children: Hazel (4); Josh (2) Diane and Peter both work for startups in downtown Seattle, commuting to different... View Details
- Web
Career Re-Entry & Flexible Work - Alumni
with pre-vetted flexible work opportunities. Project & Flexible Work Opportunities The programs below connect alumni from top business schools with flexible work opportunities... View Details
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
concept of "Enterprise 2.0"—a term coined by McAfee on the general idea of how Web 2.0 technologies can be used in business—popped up on Wikipedia, McAfee beamed. "I was bizarrely proud when my work rose to the level of inclusion in... View Details
- 14 Oct 2013
- Research & Ideas
Blockbuster! Why Star Power Works
of five characteristics. First, nerves of steel are critical: Any manager who executes a blockbuster strategy will have to be willing to make big moves that, if they don't work out as planned, could really hurt the company's bottom line.... View Details
- 20 Nov 2014
- Working Paper Summaries
Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey
Keywords: by Asli M. Coplan & Geoffrey Jones
- 27 Sep 2021
- Blog Post
Working to Change the Food System
you to HBS. In 2018, I started reflecting on the big existential question of "what is my calling?" It was really intimidating to think about – my main criteria were to work on problems that mattered to me, that I could have fun doing,... View Details
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
"Self-regulation" increasingly rings like a mantra in business. Just think of topics in the news over the past couple of months, such as the Italian fashion industry's move toward self-regulation to discourage the hiring of dangerously thin models. Or the View Details
Keywords: by Martha Lagace
- Web
Our Work Together | About
goodwill and adopting an eagerness to listen as well as to speak. Our four working groups on Antisemitism, Islamophobia and Anti-Arabism, Classroom Norms and Culture, and Free Speech and Community Values are... View Details
- September 2008
- Supplement
Adobe Systems: Working Towards a "Suite" Release (B)
By: David A. Thomas and Lauren Barley
The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details
Keywords: Change; Interpersonal Communication; Crisis Management; Product Launch; Projects; Conflict of Interests; Integration; Software
Thomas, David A., and Lauren Barley. Adobe Systems: Working Towards a "Suite" Release (B). Harvard Business School Supplement 409-015, September 2008.
- 01 Oct 2000
- News
Laura Scher of Working Assets
political activism in more direct ways, as well. "We're actually one of the most powerful citizen-action groups in the nation," she says. In 1999, Working Assets launched a progressive talk-radio station in... View Details
Keywords: Marguerite Rigoglioso
- 9:30 AM – 4:15 PM EDT, 06 Jun 2019
- HBS Alumni Events
Renewal: A Workshop for Work and Life Transition
Career development experts Dr. Tim Butler and Lauren Murphy will lead participants through a series of exercises to gain clarity about what matters most to you in work and life, better understand what you need and want in your life, and determine what actions needs to... View Details
- 11 Feb 2016
- News
Many Voices Working Toward a Solution
is bringing together available technology—social media kinds of functions and features—to assemble a group of experts in multiple fields: chemistry, physics, business, not-for-profit. What we collectively View Details
- December 2020 (Revised March 2025)
- Case
Responsive Working at PepsiCo UK (A): Designing a Turnaround
By: Amy C. Edmondson and Nancy Boghossian Staples
Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details
Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Manufacturing Industry; United Kingdom; Europe
Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (A): Designing a Turnaround." Harvard Business School Case 621-076, December 2020. (Revised March 2025.)
- 01 Jun 2003
- News
South Florida and Minnesota Launch Community Programs
’93), head of the South Florida initiative, notes that the alumni base is smaller and more scattered in that region than in Boston or San Francisco, for instance, but is pleased with the results from their first six–month project cycle. “The core model for Community... View Details