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Show Results For
- All HBS Web
(174)
- News (30)
- Research (135)
- Multimedia (2)
- Faculty Publications (65)
- 03 Oct 2005
- What Do You Think?
What’s the Future of Globally Organized Labor?
multinational companies, including Wal-Mart Stores, Inc., Deutsche Post AG, Walt Disney Co., News Corp., and Ikea. These efforts would include work stoppages in countries where employees in these companies are unionized (in the case of... View Details
Keywords: by James Heskett
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
where growth prospects are strong, companies are in a battle for market share and, in some cases, survival. Knowing your cost structure can ensure that any cuts or consolidation initiatives will save the most money with minimum customer impact. Companies such as View Details
Keywords: by John Quelch
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
behavior. Good examples of such companies are leaders in the consumer packaged-goods industry such as Coca-Cola, PepsiCo, Procter & Gamble and Kraft Foods—or retail organizations such as Wal-Mart and Best Buy. Consider the following... View Details
Keywords: by Nitin Nohria & Marty Leestma
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
with economies of scale in merchandising, marketing, and distribution. To ensure standardization, Wal-Mart sets the span of control for store managers at the "narrow" end of the scale. Although they nominally control their... View Details
Keywords: by Robert Simons
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
series of ecosystems, they urge, with "keystone" companies such as Microsoft and Wal-Mart providing for the health of all who do business with them. What are the best strategies for companies living in these ecosystems? This... View Details
Keywords: by Marco Iansiti & Roy Levien
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
manager changes his or her hours, it can upset a delicate balance of work schedules, family commitments, and child care, which in turn can derail increasingly fragile family budgets. In a survey of Wal-Mart employees, for instance,... View Details
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
exported—those involving personal services such as face-to-face retailing and repair work. The Wal-Martization of work in the U.S. is emphasized while the fastest-growing types of service jobs in medicine, high-tech maintenance and... View Details
Keywords: by James Heskett
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
of 2000. A customer entering the new center was immediately greeted at the door by a host—an idea borrowed from Wal-Mart and other retail stores. At freestanding kiosks, associates stood ready to help the customer open accounts, set up... View Details
- 08 May 2006
- Research & Ideas
The Cost of Cutting in Line
show, for example, that companies must not try to buy local approval if they plan to open a new facility that the local community does not welcome. If Wal-Mart plans to open a new store and the town does not like it, the worst thing the... View Details
Keywords: by Sean Silverthorne
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
lunchtime address peppered with anecdotes and one-liners, Cleveland native Tom Coughlin returned to his hometown to share some of his insights as president and CEO of Wal-Mart Stores Division. When he joined the company in 1978, Coughlin... View Details
- 30 Jan 2006
- HBS Case
The Case of the Mystery Writer’s Brand
success if it sold 200,000 copies. Today, the bar has been raised to 1.5 million copies, thanks in part to the dominance of "big-box" retailers (such as Wal-Mart and Costco) that only stock twenty or so bestsellers yet are... View Details
- 13 Mar 2007
- First Look
First Look: March 13, 2007
of the microfinance industry and the challenges of investing in this new field of the emerging markets. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307078 Organic Growth at Wal-Mart Harvard Business... View Details
Keywords: Martha Lagace
- 12 Oct 2006
- First Look
First Look: October 12, 2006
assumptions and attentive to ways reason and emotion shape their own behavior and those of others around them. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=404104 The Rise of Wal-Mart Stores Inc.... View Details
Keywords: Sean Silverthorne
- 01 Mar 2009
- News
Your Taxi Is Waiting
Ronald Cohen (MBA ’69). The pair first learned of the VLJ opportunity as second-year students and partnered on a six-month field study with the supervision of former HBS faculty member John Wells to study the efficiencies that Wal-Mart... View Details
- 01 Dec 2007
- News
Where Are the Innovators in Health Care?
brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts in rural areas, kick-started... View Details
- 01 Dec 2000
- News
HBS Alumni Association Board of Directors: President's Report
include Jacques Nasser, president and CEO of Ford Motor Company, HBS professors Michael Porter and Clay Christensen, and Tom Coughlin, EVP, president, and CEO of Wal-Mart Stores Division. Be sure to visit the Cleveland conference Web site... View Details
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
Enter the concept of the "channel steward." The Real Wal-Mart Effect Critics are lining up to take shots at Wal-Mart's treatment of workers and a host of other alleged knocks against society. But the critics miss one big point,... View Details
Keywords: by Sean Silverthorne
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
number of which offer Internet access. What these statistics suggest is that "the most precious currency today is information," said panelist Jim Breyer, an early investor in Facebook and a director of Wal-Mart Stores.... View Details
Keywords: by Martha Lagace
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
the number of likes or followers, the number of responses, or the number of times corporate messages are forwarded to others. For example, by mid-2013 Target had slightly less than 22 million fans on Facebook, Wal-Mart had 30 million,... View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
Home Depot service at Wal-Mart prices? "For years, I have been preaching that retailers need to invest more in their store processes and in store labor to improve operations," says Ton. "Many retailers tend to overlook... View Details