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- All HBS Web
(601)
- News (181)
- Research (222)
- Events (2)
- Multimedia (3)
- Faculty Publications (53)
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- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
Picture the Jamaican bobsled team going for the gold at the Winter Olympics. Or competitors in what seem fundamentally unbalanced battles: the Chicago Cubs versus the New York Yankees, Apple versus Microsoft, and Southwest Airlines versus... View Details
Keywords: by Martha Lagace
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
conditions and the paramount importance of doing the right thing—some leadership teams have committed themselves to two guiding principles: act now to protect and run the business today, and plan now to retool the business for the... View Details
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
coordinating role to help bring strategy to fruition. For this e-mail Q&A, Kaplan, the Baker Foundation Professor at Harvard Business School, teamed up with colleague Andrew Pateman, Principal of the Balanced Scorecard Collaborative.... View Details
Keywords: by Martha Lagace
- 27 Sep 2016
- First Look
September 27, 2016
selecting investments, VCs see the management team as more important than business-related characteristics such as product or technology. They also attribute more of the likelihood of ultimate investment success or failure to the View Details
Keywords: Sean Silverthorne
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
extrapolations of buying behavior in socially distanced contagion conditions. Second, the pandemic has accelerated trends that were in progress before, like omnichannel buying and multichannel selling. Third, the need to ramp-up virtual... View Details
Keywords: by Kristen Senz
- 16 Jul 2013
- First Look
First Look: July 16
growth requires. This article explores six common mistakes that executives make in this arena: 1) Failing to provide the right kind of oversight. The CEO should spend meaningful time with the team and with potential customers; 2) Not... View Details
Keywords: Anna Secino
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
startups. And when the 2013 Boston Marathon was attacked, Weiss helped establish the One Fund within 24 hours to serve as a central pool for donations to victims. "The One Fund ended up channeling $60 million to survivors and to the families of the victims in 75... View Details
Keywords: by Michael Blanding
- 18 Aug 2008
- Research & Ideas
How Disruptive Innovation Changes Education
innovation, which is our field of specialty, proved a great way to help us do just that." Christensen, Horn, and Johnson recently teamed up via e-mail to answer a few questions from HBS Working Knowledge on the best paths to better... View Details
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
Government leaders rushing to contain the COVID-19 pandemic in March gave companies little time to shift to an all-virtual workforce. Ready or not, many businesses had to become more digital. But true digital transformation takes far more than a Zoom account. Using... View Details
Keywords: by Danielle Kost
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
Virtual fitting-room technologies provide information about how a product fits a particular customer and promise to mitigate some of the frictions the information gap generates in the retailers’ supply chains. By implementing a series of... View Details
Keywords: Dina Gerdeman
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
"Artful," because it derives from the theory and practice of collaborative art and requires an artist-like attitude from managers and team members. "Making," because it requires that you conceive of your work as... View Details
Keywords: by Rob Austin & Lee Devin
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
an experiment almost a decade ago in which the company allowed a randomly selected subset of employees to work from home for nine months while the rest of the team stayed in the office. As it turned out, the employees who worked from home... View Details
Keywords: by Danielle Kost
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
set-up, and why three dimensions are more powerful than one. Here's a Q&A and book excerpt. Negotiating When the Rules Suddenly Change Following the adoption of a collective bargaining agreement in 2005, National Hockey League GMs had one month to absorb the new... View Details
Keywords: by Sean Silverthorne
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
included virtual onboarding, sales-pipeline restructuring, performance management, M&A acquisition, managing layoffs and furloughs, rethinking the customer experience, and creating financial projections with an unprecedented number of... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
chart from the same two years. Chances are, those two charts look pretty similar. Sure, there are organizational outliers, like online shoe-seller Zappos, which famously adopted “holacracy,” a structure of no job titles and no bureaucracy, giving View Details
Keywords: by Carmen Nobel
- 12 Apr 2016
- First Look
April 12, 2016
departures of senior partners; and (c) the departures of senior partners have negative effects on the ability of funds to raise additional capital. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50943 Big History, Global Corporations, View Details
Keywords: Sean Silverthorne
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
saw this effect in the modeling world, but I wanted to test it in the real world,” says Chung, an assistant professor. “The best way to do that was to perform a field experiment.” For real-world proof of how quotas affect sales performance, the researchers View Details
Keywords: by Carmen Nobel
- 07 Apr 2014
- Research & Ideas
Excerpt: ‘The Art of Negotiation’
weeds. Let's recap what we've agreed upon so we can put this particular issue in context." You can also build your confidence by seeking out ideas and techniques beyond your usual experience. If you run a supply chain, for example, read the sports pages to see how pro... View Details
Keywords: Re: Michael A. Wheeler
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
An online shipping platform that uses social networks and smartphones. Low-cost medical care and monitoring that helps seniors to live at home. The "Skype" of broadband, offering free Internet service. On an April morning known as "Super Saturday," 63 student View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
accelerate through the crisis. We are finding that there are three stages of addressing a crisis: Stabilize and defend your core business by engaging employees, customers, suppliers and members of your community to identify and address immediate, critical problems.... View Details
Keywords: by Danielle Kost