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  • All HBS Web  (291)
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    • News  (39)
    • Research  (208)
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Show Results For

  • All HBS Web  (291)
    • People  (1)
    • News  (39)
    • Research  (208)
    • Multimedia  (3)
  • Faculty Publications  (88)
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  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

their ecosystem. They rapidly adapt and sometimes shift their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR... View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

account. This was largely because half of the population lived below the poverty line, and banks, understandably, were not eager to serve a moneyless customer base. "Banks find it an unprofitable proposition to serve people who make... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

sequencing, and coalition building certainly find application in multi-deal situations. Yet beyond such concepts, negotiation analysts can find special value in thinking in terms of campaigns, with multiple interdependent fronts, that... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

said Narayandas. "More importantly, the customer now begins to realize that taking a hands-off approach in the relationship is actually detrimental. Even the slightest effort they put in will lead to much more value for themselves.... View Details
Keywords: by Martha Lagace
  • 25 Mar 2014
  • First Look

First Look: March 25

central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2011
  • First Look

First Look: April 26

April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage applicants. The data allow us to gauge the effects of enriching the information set of these employees in an environment where... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not benefit from studying Wal-Mart's... View Details
Keywords: by Robert S. Kaplan; Service
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR management to preserve business viability while maintaining... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

going to do with that data—and how are we going to make money off of it?” In the course The Business of Smart Connected Products, Lal explores the value proposition of IoT-based businesses, and how to... View Details
Keywords: by Michael Blanding; Computer
  • 10 Aug 2015
  • Research & Ideas

New Medical Devices Get To Patients Too Slowly

the bottlenecks occur. In the meantime, she notes the value proposition for companies when the FDA publishes detailed guidelines for the approval of new devices. "It certainly seems to be the case that the... View Details
Keywords: by Michael Blanding; Health; Technology
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

entrepreneurs face, the role of non-financial institutions/community-based organizations in addressing those challenges, and the financial tools available to lenders and borrowers in this segment. Students learn how to analyze financing opportunities by assessing the... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

contact information. They also took advantage of newspaper ads and other public postings. Identifying members for their first side was just the beginning. The founders then had to encourage the property owners to post their listings on the new platform. Airbnb’s View Details
Keywords: by Martha Lagace
  • 16 Jul 2013
  • First Look

First Look: July 16

executives in the core businesses, rather than ambitious young MBAs, should be assigned to growth initiatives; 3) Assembling the wrong team and staffing up prematurely. CEOs should focus on capabilities, not who's available, and staff up only when the strategy,... View Details
Keywords: Anna Secino
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

value proposition created by a national organization with local units is lost. Instead, the debate should be reframed with autonomy and affiliation as the key dimensions. In their research, Grossman and... View Details
Keywords: by Sean Silverthorne
  • 18 Jun 2001
  • Research & Ideas

Tech Investment the Wise Way

the offering, given the value proposition and value chain structure chosen; describe the position of the firm within the value network linking... View Details
Keywords: by Henry Chesbrough & Richard S. Rosenbloom
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

by health insurance, such as laser eye surgery and infertility counseling. "For the exchange to work, there has to be a value proposition for both sides," Slavitt explained. "Providers today live in a world... View Details
Keywords: by Martha Lagace; Health
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

deliver a different value proposition than competitors or the same value proposition better. The strategy map framework allows companies to... View Details
Keywords: by Martha Lagace
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

to the Ground Navid Mojir and V. Kasturi Rangan “The case tells the story of Dell Technologies and its efforts to revitalize its value proposition and escape a commodity trap by acquiring EMC for $67... View Details
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

In light of the outset of the war on terrorism, how does this affect what has been called the war for talent? A book by the same name 1 has recently characterized this as an "endless journey" to address the enduring challenge to provide winning employees... View Details
Keywords: by James Heskett
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

perspective portion of the map describes the tangible outcomes of the strategy in traditional financial terms, such as ROI, shareholder value, profitability, revenue growth, and cost per unit. These financial outcomes can be achieved only if targeted customers are... View Details
Keywords: by Robert S. Kaplan
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