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Show Results For
- All HBS Web
(289)
- People (1)
- News (39)
- Research (208)
- Multimedia (3)
- Faculty Publications (88)
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- 04 Apr 2017
- First Look
First Look at New Research, April 4
entrepreneurs face, the role of non-financial institutions/community-based organizations in addressing those challenges, and the financial tools available to lenders and borrowers in this segment. Students learn how to analyze financing opportunities by assessing the... View Details
Keywords: Sean Silverthorne
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
their ecosystem. They rapidly adapt and sometimes shift their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR... View Details
Keywords: by Sean Silverthorne
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
account. This was largely because half of the population lived below the poverty line, and banks, understandably, were not eager to serve a moneyless customer base. "Banks find it an unprofitable proposition to serve people who make... View Details
- 26 Oct 2010
- First Look
First Look: October 26, 2010
sequencing, and coalition building certainly find application in multi-deal situations. Yet beyond such concepts, negotiation analysts can find special value in thinking in terms of campaigns, with multiple interdependent fronts, that... View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- First Look
First Look: April 26
April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage applicants. The data allow us to gauge the effects of enriching the information set of these employees in an environment where... View Details
Keywords: Sean Silverthorne
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome... View Details
Keywords: by Robert S. Kaplan
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not benefit from studying Wal-Mart's... View Details
- 25 Mar 2014
- First Look
First Look: March 25
central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition... View Details
Keywords: Sean Silverthorne
- 09 May 2023
- Research & Ideas
Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture
and certain types of demographics.” For companies, remote work options may remain important for attracting certain kinds of talent, Sadun says. “More and more, this will become one element in the value View Details
Keywords: by Rachel Layne
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
the bottlenecks occur. In the meantime, she notes the value proposition for companies when the FDA publishes detailed guidelines for the approval of new devices. "It certainly seems to be the case that the... View Details
- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
going to do with that data—and how are we going to make money off of it?” In the course The Business of Smart Connected Products, Lal explores the value proposition of IoT-based businesses, and how to... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
contact information. They also took advantage of newspaper ads and other public postings. Identifying members for their first side was just the beginning. The founders then had to encourage the property owners to post their listings on the new platform. Airbnb’s View Details
Keywords: by Martha Lagace
- 09 Jun 2003
- Research & Ideas
The Challenge of the Multi-site Nonprofit
value proposition created by a national organization with local units is lost. Instead, the debate should be reframed with autonomy and affiliation as the key dimensions. In their research, Grossman and... View Details
Keywords: by Sean Silverthorne
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
by health insurance, such as laser eye surgery and infertility counseling. "For the exchange to work, there has to be a value proposition for both sides," Slavitt explained. "Providers today live in a world... View Details
- 16 Jul 2013
- First Look
First Look: July 16
executives in the core businesses, rather than ambitious young MBAs, should be assigned to growth initiatives; 3) Assembling the wrong team and staffing up prematurely. CEOs should focus on capabilities, not who's available, and staff up only when the strategy,... View Details
Keywords: Anna Secino
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
employee can work together on a project, so it's really about enhancing the value proposition instead of just defending against the threat of the Internet. If you think of the service side of it, you have... View Details
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
the offering, given the value proposition and value chain structure chosen; describe the position of the firm within the value network linking... View Details
- 18 Sep 2006
- Research & Ideas
When Words Get in the Way: The Failure of Fiscal Language
deficit as an economically meaningless figure is not a new position, the authors say. What is different about their paper is that it shows that this proposition is completely general—it applies to the standard framework for economic... View Details
Keywords: by Julia Hanna
- 20 Jun 2011
- Lessons from the Classroom
Fame, Faith, and Social Activism: Business Lessons from Bono
she says. "The backstory of organizations is now part of the value proposition for consumers. The lads from Dublin understood that early on and they still understand it." Koehn says the U2 case remains a... View Details
- 14 May 2013
- First Look
First Look: May 14
and society at large. To do that, it has to increase shareholder value while at the same time improving the firm's performance on environmental, social, and governance (ESG) dimensions. This article outlines a process that can be used to... View Details
Keywords: Sean Silverthorne