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  • All HBS Web  (294)
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    • News  (39)
    • Research  (208)
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Show Results For

  • All HBS Web  (294)
    • People  (1)
    • News  (39)
    • Research  (208)
    • Multimedia  (3)
  • Faculty Publications  (87)
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  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

economics of conducting business will likewise continue to improve—providing opportunities for businesses to expand the customer value proposition by providing more intangible information-based services. For... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not benefit from studying Wal-Mart's... View Details
Keywords: by Robert S. Kaplan; Service
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

their ecosystem. They rapidly adapt and sometimes shift their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR... View Details
Keywords: by Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

sequencing, and coalition building certainly find application in multi-deal situations. Yet beyond such concepts, negotiation analysts can find special value in thinking in terms of campaigns, with multiple interdependent fronts, that... View Details
Keywords: Sean Silverthorne
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

account. This was largely because half of the population lived below the poverty line, and banks, understandably, were not eager to serve a moneyless customer base. "Banks find it an unprofitable proposition to serve people who make... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

going to do with that data—and how are we going to make money off of it?” In the course The Business of Smart Connected Products, Lal explores the value proposition of IoT-based businesses, and how to... View Details
Keywords: by Michael Blanding; Computer
  • 25 Mar 2014
  • First Look

First Look: March 25

central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

said Narayandas. "More importantly, the customer now begins to realize that taking a hands-off approach in the relationship is actually detrimental. Even the slightest effort they put in will lead to much more value for themselves.... View Details
Keywords: by Martha Lagace
  • 10 Aug 2015
  • Research & Ideas

New Medical Devices Get To Patients Too Slowly

the bottlenecks occur. In the meantime, she notes the value proposition for companies when the FDA publishes detailed guidelines for the approval of new devices. "It certainly seems to be the case that the... View Details
Keywords: by Michael Blanding; Health; Technology
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR management to preserve business viability while maintaining... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

contact information. They also took advantage of newspaper ads and other public postings. Identifying members for their first side was just the beginning. The founders then had to encourage the property owners to post their listings on the new platform. Airbnb’s View Details
Keywords: by Martha Lagace
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

entrepreneurs face, the role of non-financial institutions/community-based organizations in addressing those challenges, and the financial tools available to lenders and borrowers in this segment. Students learn how to analyze financing opportunities by assessing the... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

executives in the core businesses, rather than ambitious young MBAs, should be assigned to growth initiatives; 3) Assembling the wrong team and staffing up prematurely. CEOs should focus on capabilities, not who's available, and staff up only when the strategy,... View Details
Keywords: Anna Secino
  • 18 Jun 2001
  • Research & Ideas

Tech Investment the Wise Way

the offering, given the value proposition and value chain structure chosen; describe the position of the firm within the value network linking... View Details
Keywords: by Henry Chesbrough & Richard S. Rosenbloom
  • 02 Apr 2008
  • Research & Ideas

Four Companies that Conquered America

efficiencies, and by having the highly respected CEO of one of the acquired entities lead the combined U.S. organization. Meanwhile, RBS is building its B2B brand with institutional clients on Wall Street. 2. IKEA. IKEA offers a furniture retailing View Details
Keywords: by John Quelch
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

In light of the outset of the war on terrorism, how does this affect what has been called the war for talent? A book by the same name 1 has recently characterized this as an "endless journey" to address the enduring challenge to provide winning employees... View Details
Keywords: by James Heskett
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

their schedules from week to week provide significant value to America’s estimated 1.6 million gig workers, many of whom don’t work enough hours to qualify for the benefits and protections typically associated with full-time employment.... View Details
Keywords: by Lane Lambert; Technology
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

deliver a different value proposition than competitors or the same value proposition better. The strategy map framework allows companies to... View Details
Keywords: by Martha Lagace
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 28 Oct 2024
  • Op-Ed

Latino Voters Have Grown More Politically Divided. That’s Not Surprising.

vehicles—political parties fight for votes where they can get them. If a group of voters starts to grow, then both parties will court that group with campaign effort, messaging, and policy change. And, in the end, our national politics will stay competitive. To test... View Details
Keywords: by Richard Calvo, Vincent Pons, and Jesse M. Shapiro
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