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  • All HBS Web  (3,524)
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    • News  (905)
    • Research  (1,936)
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  • Fall 2012
  • Article

How 'Big Data' Is Different

Many people today in the information technology world and in corporate boardrooms are talking about "big data." Many believe that, for companies that get it right, big data will be able to unleash new organizational capabilities and value. But what does the term "big... View Details
Keywords: Big Data; Analytics; Mathematical Methods; Information Management; Information Technology Industry
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Davenport, Thomas H., Paul Barth, and Randy Bean. "How 'Big Data' Is Different." MIT Sloan Management Review 54, no. 1 (Fall 2012).
  • May 1998 (Revised March 2004)
  • Case

Leadership Online (A): Barnes & Noble vs. Amazon.com

Describes the attempt of a traditional retailer, Barnes & Noble, to counter the challenges posed by an Internet-based start-up, Amazon.com. View Details
Keywords: Competition; Internet; Retail Industry
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Ghemawat, Pankaj, and Bret J. Baird. "Leadership Online (A): Barnes & Noble vs. Amazon.com." Harvard Business School Case 798-063, May 1998. (Revised March 2004.)
  • May 2009 (Revised January 2011)
  • Case

HubSpot: Inbound Marketing and Web 2.0

By: Thomas J. Steenburgh, Jill Avery and Naseem Ashraf Dahod
This case introduces the concept of inbound marketing, pulling customer prospects toward a business through the use of Web 2.0 tools and applications like blogging, search engine optimization, and social media. Students follow the growth of HubSpot, an entrepreneurial... View Details
Keywords: Customer Relationship Management; Entrepreneurship; Price; Growth and Development Strategy; Marketing Communications; Social and Collaborative Networks; Segmentation; Web
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Steenburgh, Thomas J., Jill Avery, and Naseem Ashraf Dahod. "HubSpot: Inbound Marketing and Web 2.0." Harvard Business School Case 509-049, May 2009. (Revised January 2011.)
  • May 2007 (Revised April 2009)
  • Case

Netflix

By: Willy C. Shih, Stephen P. Kaufman and David Spinola
Reed Hastings founded Netflix with a vision to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encouraged challenges it underwent several major strategy shifts, ultimately developing a... View Details
Keywords: Business Model; Film Entertainment; Disruptive Innovation; Growth and Development Strategy; Distribution Channels; Service Delivery; Renting or Rental; Competitive Strategy; Motion Pictures and Video Industry
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Shih, Willy C., Stephen P. Kaufman, and David Spinola. "Netflix." Harvard Business School Case 607-138, May 2007. (Revised April 2009.)
  • 2018
  • Working Paper

Platform Competition: Betfair and the U.K. Market for Sports Betting

By: Ramon Casadesus-Masanell and Neil Campbell
We examine two episodes of strategic interaction in the U.K. betting industry: (i) Betfair (an entrant multi-sided platform or MSP) vs. Flutter (also an MSP), and (ii) Betfair vs. traditional bookmakers. We find that although Betfair was an underfunded second mover in... View Details
Keywords: Platform Design; Betting; Digital Platforms; Design; Network Effects; Business Model; Competition; Cooperation; Market Entry and Exit
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Casadesus-Masanell, Ramon, and Neil Campbell. "Platform Competition: Betfair and the U.K. Market for Sports Betting." Harvard Business School Working Paper, No. 19-057, November 2018.
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

Summing Up Is There Really a Formula for Great Leadership? The overall sense of responses to our question for the month is that the leadership stars of today—Jobs, Bezos, Gates, etc.,—should not cause us to change our time-honored ideas about great leadership. Among... View Details
Keywords: by James Heskett
  • October 2019
  • Case

Kaspi.kz IPO

By: Victoria Ivashina and Esel Çekin
This case follows Kaspi.kz, a private equity (Baring Vostok) co-owned retail bank in Central Asia that evolved into a fintech, payments and e-commerce company. It provides insights into private equity financing, portfolio company management, and initial public offering... View Details
Keywords: Finance; Private Equity; Initial Public Offering; Organizational Change and Adaptation; Central Asia
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Ivashina, Victoria, and Esel Çekin. "Kaspi.kz IPO." Harvard Business School Case 220-007, October 2019.
  • 21 Jul 2015
  • Working Paper Summaries

Enabling Versus Controlling

Keywords: by Andrei Hagiu & Julian Wright
  • September 2022
  • Article

How Emerging Telehealth Models Challenge Policymaking

By: Mitchell Tang, Michael E Chernew and Ateev Mehrotra
Policy Points

  • Current telehealth policy discussions are focused on synchronous video and audio telehealth visits delivered by traditional providers and have neglected the growing number of alternative telehealth offerings.

  • These alternative... View Details
  • Keywords: Telehealth; Health Care and Treatment; Technology Adoption; Policy; Health Industry
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    Tang, Mitchell, Michael E Chernew, and Ateev Mehrotra. "How Emerging Telehealth Models Challenge Policymaking." Milbank Quarterly 100, no. 3 (September 2022): 650–672.
    • December 1997 (Revised March 1998)
    • Case

    Mid Ocean Limited: Trading Catastrophe Index Options

    By: Kenneth A. Froot and Markus Mullarkey
    An insurance industry executive must evaluate the potential of a set of newly-offered catastrophe insurance derivatives. The background addresses the roles of traditional reinsurance and securitization efforts in providing risk transfer and risk financing in the "cat"... View Details
    Keywords: Commodity Market; Derivatives; Insurance; Capital Markets; Natural Disasters; Risk Management; Financial Management; Financial Strategy; Performance Evaluation; Insurance Industry; Bermuda
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    Froot, Kenneth A., and Markus Mullarkey. "Mid Ocean Limited: Trading Catastrophe Index Options." Harvard Business School Case 298-073, December 1997. (Revised March 1998.)
    • March 2007 (Revised February 2010)
    • Case

    Fabindia Overseas Pvt. Ltd.

    By: Mukti Khaire and Prabakar (PK) Kothandaraman
    Fabindia is a for-profit Indian retail company with the stated mission of providing employment to weavers and traditional handicraft artisans in rural India. Established in 1960 as an exporter of home furnishings, Fabindia has grown as a consumer-facing retailer of... View Details
    Keywords: Business Model; For-Profit Firms; Growth and Development Strategy; Supply Chain; Mission and Purpose; Expansion; Retail Industry; India
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    Khaire, Mukti, and Prabakar (PK) Kothandaraman. "Fabindia Overseas Pvt. Ltd." Harvard Business School Case 807-113, March 2007. (Revised February 2010.)
    • 03 Dec 2007
    • Research & Ideas

    Authenticity over Exaggeration: The New Rule in Advertising

    the "consumer" label altogether. It's too limiting. Deighton cites Dove's "Real Beauty" campaign, a multiphase effort with an underlying theme that subverts traditional beauty product messages of aspiration and perfection. In one ad,... View Details
    Keywords: by Julia Hanna; Publishing; Advertising
    • Article

    Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management

    By: Marshall Fisher and Ananth Raman
    We review papers published in Production and Operations Management (POM) during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory... View Details
    Keywords: RFID; Innovation and Invention; Technology Adoption; Operations; E-commerce; Strategy; Retail Industry
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    Fisher, Marshall, and Ananth Raman. "Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management." Special Issue on The 30th Anniversary Issue of Production and Operations Management edited by Subodha Kumar and Christopher S. Tang. Production and Operations Management 31, no. 12 (December 1, 2022): 4452–4461.
    • 25 Feb 2002
    • Research & Ideas

    The Country Effect: Does Location Matter?

    loyalty, tradition and internal maintenance, are the monkeys. Organizations frequently show aspects of different cultures, making for dragons. Competitive and entrepreneurial firms consistently perform better than do more bureaucratic and... View Details
    Keywords: by Sean Silverthorne
    • 2016
    • Book

    Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work

    By: Joseph L. Badaracco
    Part of a manager's job is making tough calls, and the hardest challenge can be resolving "gray area” problems—situations in which analysis of the numbers, facts, and data fails to provide a clear answer. Gray areas test not only managers’ skills but also their... View Details
    Keywords: Business or Company Management; Decision Choices and Conditions
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    Badaracco, Joseph L. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work. Harvard Business Review Press, 2016.
    • 06 Sep 2011
    • Research & Ideas

    The Power of Leadership Groups for Staying on Track

    substantial sums on a few, while relegating others to learning traditional management skills. With the shift to collaborative organizations with flat structures, companies are recognizing the need to develop a much broader array of... View Details
    Keywords: by Bill George
    • Research Summary

    Open Innovation and Organizational Boundaries

    By: Michael L. Tushman
    I am exploring how open innovation... View Details
    • August 2018 (Revised October 2021)
    • Case

    Edward Jones: Implementing the Solutions Approach

    By: David Collis and Ashley Hartman
    In 2017 Edward Jones, the largest brokerage firm in the U.S., is deciding whether and how to implement a new "solutions" business model to replace its traditional "product" or "transactional" approach. Many of the required changes appeared to violate some of the... View Details
    Keywords: Strategy Formulation; Strategic Change; "Brokerage Industry; "Solutions Approach; Strategy Implementation; "USA,"; Business Model Innovation; Change Management; Strategy; Business Model; Innovation and Invention; Financial Services Industry; North and Central America; United States
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    Collis, David, and Ashley Hartman. "Edward Jones: Implementing the Solutions Approach." Harvard Business School Case 719-411, August 2018. (Revised October 2021.)
    • 05 Oct 2010
    • Working Paper Summaries

    A Positive Approach to Studying Diversity in Organizations

    Keywords: by Lakshmi Ramarajan & David Thomas
    • July 2016
    • Article

    Kicking Off Social Entrepreneurship: How A Sustainability Orientation Influences Crowdfunding Success

    By: Goran Calic and Elaine Mosakowski
    Research generally suggests that, relative to commercial entrepreneurs, social entrepreneurs stand at a disadvantage at acquiring resources through traditional financial institutions. Yet interest in social entrepreneurship appears to be at an all-time high. The... View Details
    Keywords: Crowdfunding; Entrepreneurial Finance; Social Entrepreneurship; Capital; Environmental Sustainability
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    Calic, Goran, and Elaine Mosakowski. "Kicking Off Social Entrepreneurship: How A Sustainability Orientation Influences Crowdfunding Success." Journal of Management Studies 53, no. 5 (July 2016): 738–767.
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