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- Faculty Publications (80)
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- All HBS Web (1,113)
- Faculty Publications (80)
- 2009
- Book
Reorganize for Resilience: Putting Customers at the Center of Your Organization
By: Ranjay Gulati
In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they're "customer focused," but they don't deliver solutions to customers' thorniest problems. Why?... View Details
Keywords: Competency and Skills; Customer Focus and Relationships; Profit; Organizational Culture; Organizational Structure; Cooperation
Gulati, Ranjay. Reorganize for Resilience: Putting Customers at the Center of Your Organization. Harvard Business Press, 2009.
Location Choices under Strategic Interactions
The literature on location choices has mostly emphasized the impact of location and firm characteristics. However, most industries with a significant presence of multi-location firms are oligopolistic in nature, which suggests that strategic interaction among firms... View Details
- 14 Mar 2011
- Research & Ideas
Keeping Credit Flowing to Consumers in Need
real estate at Harvard Business School, and director emeritus of Harvard's Joint Center for Housing Studies. In addition, the American economy depends on consumers having access to credit. "The challenge is to avoid the temptation of... View Details
- 24 Sep 2012
- Research & Ideas
Why Do We Tax?
Lawmakers, following public opinion rather than scholars' theories, have put in place very little tagging. Does this mean it's time to bury the Utilitarian approach? Not quite, says economist Matthew C. Weinzierl. The Harvard Business... View Details
- 2006
- Working Paper
On the Origin of Shared Beliefs (and Corporate Culture)
This paper shows why members of an organization often share similar beliefs. I argue that there are two mechanisms. First, when performance depends on making correct decisions, people prefer to work with others who share their beliefs and assumptions, since such... View Details
Van den Steen, Eric J. "On the Origin of Shared Beliefs (and Corporate Culture)." Sloan School of Management Working Paper, No. 4553-05, January 2006. (Available at SSRN.)
- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
We are in the greatest crisis of our lifetimes—even worse than 9/11 and the 2008-09 financial meltdown that triggered the Great Recession. This crisis is directly affecting every person, even those who don’t recognize it yet. Now is a View Details
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
Reprinted with permission from CommonWealth Magazine, which first published this article. These are times that none of us have seen before. Amid the radical uncertainty of the coronavirus pandemic, fear has reared its ugly head medically,... View Details
- 11 May 2020
- Op-Ed
Immigration Policies Threaten American Competitiveness
data (Miguelez and Fink, 2013), Figure 1 shows that America received more than half of migrating inventors from 2000-2010. Figure 1: Migration of inventors, 2000-2010 Immigrants can be found in times of success and View Details
Keywords: by William R. Kerr
- February 2015
- Article
Location Choices under Strategic Interactions
By: Juan Alcacer, Cristian Dezso and Minyuan Zhao
The literature on location choices has mostly emphasized the impact of location and firm characteristics. However, most industries with a significant presence of multi-location firms are oligopolistic in nature, which suggests that strategic interaction among firms... View Details
Keywords: Location Strategies; Multinational Strategy; Oligopolistic Competition; Firm Heterogeneity; Geographic Location; Multinational Firms and Management; Balance and Stability; Decision Choices and Conditions; Game Theory
Alcacer, Juan, Cristian Dezso, and Minyuan Zhao. "Location Choices under Strategic Interactions." Strategic Management Journal 36, no. 2 (February 2015): 197–215.
- 04 Mar 2010
- Working Paper Summaries
The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
Both of these factors change as the venture grows. As more people are hired and the founder begins sharing control with non-founders, and as the venture develops and formalizes systems and processes that make it less dependent on the... View Details
- 07 Sep 2017
- Blog Post
How One Organization Increased Their Internship Yield
In their reciprocal pursuits of internships and interns, HBS MBA candidates and participating employers invest a considerable amount of interest, time and, in many cases, money. With so much at stake, both hopes and anxieties run high,... View Details
Keywords: Manufacturing
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
chasing some trends, were doing anything they could to get the top line growth. We think now is the time to really refocus on strategy and refocus on what companies' advantages are. So I guess the theme from the corporate side is we are... View Details
Keywords: by Staff
- 29 Jan 2014
- Research & Ideas
Super Bowl Ads for Multitaskers
his colleagues analyzed the data, determining the effects of ads within both two minutes and two hours after airing, they found very different results depending on the type of ad. Action-focused ads increased visits to advertisers'... View Details
- July 2021
- Article
Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms
By: Zoë Cullen and Chiara Farronato
We study the growth of online peer-to-peer markets. Using data from TaskRabbit, an expanding marketplace for domestic tasks at the time of our study, we show that growth varies considerably across cities. To disentangle the potential drivers of growth, we look... View Details
Keywords: Two-sided Market; Two-sided Platforms; Peer-to-peer Markets; Platform Strategy; Sharing Economy; Platform Growth; Internet and the Web; Digital Platforms; Strategy; Market Design; Network Effects
Cullen, Zoë, and Chiara Farronato. "Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms." Management Science 67, no. 7 (July 2021): 3985–4003.
- August 2020
- Article
Does Spending Money on Others Promote Happiness? A Registered Replication Report
By: Lara B. Aknin, Elizabeth W. Dunn, Jason Proulx, Iris Lok and Michael I. Norton
Research indicates that spending money on others—prosocial spending—leads to greater happiness than spending money on oneself (e.g., Dunn, Aknin, & Norton, 2008, 2014). These findings have received widespread attention because they offer insight into why people engage... View Details
Aknin, Lara B., Elizabeth W. Dunn, Jason Proulx, Iris Lok, and Michael I. Norton. "Does Spending Money on Others Promote Happiness? A Registered Replication Report." Journal of Personality and Social Psychology 119, no. 2 (August 2020).
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
environment. "In big markets, nobody wants to hear about bridge periods," Groysberg says, referring to times when ball clubs (or companies) decide to sacrifice immediate performance to focus on developing young talent.... View Details
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
Summing Up What is the time and place for retention bonuses? Retention bonuses have their time and place but have to be used sparingly, according to many respondents to this month's column. Others were not... View Details
Keywords: by Jim Heskett
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
simulations, the model suggests that life-year expectancies for the program can be increased by up to 8 percent, depending on variables plugged into the process. As with the "Moneyball" metrics movement in baseball, the goal of... View Details
- 09 Nov 2006
- Research & Ideas
Andy Grove: A Biographer’s Tale
situation like that? A: I think it depends on what point in time you're talking about. I don't believe that if Andy had been the chairman of HP five, six years ago, say, the situation would have developed. I... View Details