Technology Consulting - Publications - Faculty & Research

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

operating system companies need both end-users and application developers. Increasingly, thanks in large part to technology and the Internet, multi-sided markets are becoming more common. But how do they work? What are effective... View Details

Keywords: by Sean Silverthorne; Technology

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

time while staying in close contact with managers. Choudhury has also studied remote and hybrid work policies at several organizations, including Tata Consultancy Services, Tulsa Remote, GitLab, Zapier, and MobSquad. His research points... View Details

Keywords: by Ben Rand

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

HBS professor Andy McAfee had his doubts about Wikipedia, the online encyclopedia created and maintained by volunteers. "I just didn't think it could yield a good outcome or a good encyclopedia. But I started consulting it and reading the... View Details

Keywords: by Sean Silverthorne; Publishing

April 2000 (Revised November 2000)
Case

Computer Power Group: Designing Brand Architecture

Computer Power Group (CPG), an Australian-based consulting, education, and staffing placement firm in the IT industry, is contemplating a brand architecture capable of structuring its eight branded business units. CEO Peter James is particularly curious about whether a... View Details

Keywords: Brands and Branding; Consulting Industry; Consulting Industry; Consulting Industry; Australia

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10 Nov 2011
HBS Case

HBS Cases: Making Lincoln Center Cool Again

groups of constituents and board members, using technology wisely, and planning for a future in the digital world. It also shows that there are alternative paths for a CEO to take—and that a strong organizational leader can make up for... View Details

Keywords: by Kim Girard; Entertainment & Recreation

12 Dec 2006
First Look

First Look: December 12, 2006

Diversity in the Workplace Harvard Business School Case 407-029 Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407029 Information Technology and Innovation at Shinsei Bank Harvard Business School Case... View Details

Keywords: Martha Lagace

30 Nov 2021
In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details

Keywords: by Lynn Schenk and Dina Gerdeman

March 2025
Case

Metaphysic AI: Rethinking the Value of Human Expertise

By: Zoë B. Cullen, Shikhar Ghosh and Shweta Bagai

In early 2025, Thomas Graham, CEO of Metaphysic, a leading AI generative video company confronted fundamental questions about who should control digital identity in a world where AI could perfectly recreate human likeness. Founded in 2021, Metaphysic first rose to fame... View Details

Keywords: Business Model; Ethics; AI and Machine Learning; Intellectual Property; Rights; Negotiation; Value; Technology Industry; Technology Industry

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04 Dec 2012
First Look

First Look: December 4

employees in a large information technology firm. These findings have implications for research on homophily, gender relations in organizations, and formal and informal organizational structure. Exclusivity, Contingent Control Rights, and... View Details

Keywords: Carmen Nobel

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

Western technology extensively to face globalization and succeed. Very much Western-centric in approach yet Asian in practice, the Fungs of Li & Fung have mastered techniques of getting maximum efficiency out of the supply chain,... View Details

Keywords: by D. Quinn Mills

06 Feb 2007
First Look

First Look: February 6, 2007

larger class of financial and managerial consultants who sought to refine business decision-making through the introduction of statistical data and scientific analysis. The failure of most forecasting agencies to predict the stock market... View Details

Keywords: Martha Lagace

18 Jun 2024
Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

argued that "Containing costs will come at the expense of something technological advances, profit, access to certain services, and patient choice are likely candidates ." One line of thinking would make both talent and drugs more... View Details

Keywords: by Jim Heskett; Health

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

to do now, and to have any hope of doing that, we need to be integrating the specialized domain knowledge that managers possess into these tools and systems.” Marketers have long envisioned the potential for technology to bring about a... View Details

Keywords: by Kristen Senz

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

Settings with Technology Choice and Foreign Production Cost Advantage By: Drake, David F. Abstract—Emissions regulation is a policy mechanism intended to address the threat of climate change. However, the stringency of emissions... View Details

Keywords: Sean Silverthorne

07 Feb 2012
First Look

First Look: February 7

field study of 78 audit and consulting teams from two global professional firms, revealing an irony of team life: even though motivated to perform well on a high-stakes project, pressured teams are more likely to engage in... View Details

Keywords: Sean Silverthorne

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

plan. Consulting firms and media outlets have conducted surveys and interviews about return-to-office policies and future work. Leaders should leverage easily accessible data to understand their employees better. Second, employees want... View Details

Keywords: by Hise Gibson and MaShon Wilson

26 Feb 2007
Research & Ideas

The Power of the Noncompete Clause

associate professor of technology and operations management, their paper—available for download—is titled "Noncompetes and Inventor Mobility: Specialists, Stars, and the Michigan Experiment." What they found: While noncompetes... View Details

Keywords: by Martha Lagace

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

including simulations, the kinds of tests used at HubSpot, or interviewing techniques. Many sales organizations could emulate the practice used by investment banks and consulting firms when hiring MBAs: the summer job is, in effect, an... View Details

Keywords: by Carmen Nobel

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