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  • All HBS Web  (8,974)
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  • June 2016
  • Article

Wicked Problem Solvers: Lessons from Successful Cross-industry Teams

By: Amy C. Edmondson
Companies today increasingly rely on teams that span many industries for radical innovation, especially to solve “wicked problems.” So leaders have to understand how to promote collaboration when roles are uncertain, goals are shifting, expertise and organizational... View Details
Keywords: Groups and Teams; Leadership Style; Collaborative Innovation and Invention
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Edmondson, Amy C. "Wicked Problem Solvers: Lessons from Successful Cross-industry Teams." Harvard Business Review 94, no. 6 (June 2016): 53–59.
  • July 1996
  • Case

Buck & Pulleyn's Team Management

In 1993, the firm began to move from a traditional hierarchical structure to client-focused teams. The case describes the process and some consequences of this restructuring. Performance seems to be improving, but some employees preferred the structure certainty and... View Details
Keywords: Business or Company Management; Change Management; Organizational Structure; Groups and Teams
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Barnes, Louis B. "Buck & Pulleyn's Team Management." Harvard Business School Case 497-007, July 1996.
  • March 2024
  • Case

Funderbeam: Teaming Up or Going Alone?

By: Paul A. Gompers, Elena Corsi and Orna Dan
Funderbeam, a global platform founded in Estonia to enable start-ups to run private syndications and secondaries while offering liquidity for private equity investors, was at a crossroads. Over its ten-year run, the company had expanded its services and areas of... View Details
Keywords: Decision Making; Business Exit or Shutdown; Transition; Leading Change; Business or Company Management; Organizational Change and Adaptation; Law; Mergers and Acquisitions; Financing and Loans; Cross-Cultural and Cross-Border Issues; Ownership Stake; Expansion; Business Startups; Venture Capital; Financial Services Industry; Estonia; Republic of Ireland; United Kingdom; Singapore
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Gompers, Paul A., Elena Corsi, and Orna Dan. "Funderbeam: Teaming Up or Going Alone?" Harvard Business School Case 224-076, March 2024.
  • January 2003 (Revised October 2003)
  • Case

Satera Team at Imatron Systems, Inc. (A), The

By: Teresa M. Amabile and Elizabeth Schatzel
Escalating conflict has erupted within the Satera product development team, resulting from the conflicting cognitive styles of the two senior mechanical engineers. The conflict has taken a toll on both project progress and team morale, endangering one of the most... View Details
Keywords: Decision Making; Entrepreneurship; Human Resources; Management; Business or Company Management; Groups and Teams; Medical Devices and Supplies Industry
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Amabile, Teresa M., and Elizabeth Schatzel. "Satera Team at Imatron Systems, Inc. (A), The." Harvard Business School Case 803-141, January 2003. (Revised October 2003.)
  • 11 Feb 2019
  • Working Paper Summaries

Gender Stereotypes in Deliberation and Team Decisions

Keywords: by Katherine B. Coffman, Clio Bryant Flikkema, and Olga Shurchkov
  • Article

Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith
Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details
Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes
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Chang, Edward H., Erika L. Kirgios, and Rosanna K. Smith. "Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team." Art. 104099. Journal of Experimental Social Psychology 94 (May 2021).
  • January 2022
  • Module Note

A Note on Team Effectiveness

By: Caroline M. Elkins
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Elkins, Caroline M. "A Note on Team Effectiveness." Harvard Business School Module Note 322-078, January 2022.
  • July 2022
  • Supplement

Building the Team at BlackBerry

By: Ranjay Gulati
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Gulati, Ranjay. "Building the Team at BlackBerry." Harvard Business School Multimedia/Video Supplement 423-702, July 2022.
  • March 2012
  • Article

Teams Have Changed: Catching Up to the Future

By: Ruth Wageman, Heidi K. Gardner and Mark Mortensen
Modern global trends are changing the face of teams. But we believe that much of today's teams research focuses us on the present and the past while barely acknowledging the future. Much more radical changes exist in what is already happening to teams and what is... View Details
Keywords: Trends; Globalization; Groups and Teams; Research
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Wageman, Ruth, Heidi K. Gardner, and Mark Mortensen. "Teams Have Changed: Catching Up to the Future." Industrial and Organizational Psychology: Perspectives on Science and Practice 5, no. 1 (March 2012): 48–52.
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

environments where candor is expected and where employees can speak up without fear of retribution. When employees feel psychologically safe, they’re empowered to iterate and take risks—leading to better team performance. “You no longer... View Details
Keywords: by Kara Baskin
  • November 2016 (Revised February 2017)
  • Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan
BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details
Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy
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Groysberg, Boris, Colleen Ammerman, and John D. Vaughan. "BrightStar Care: The Evolution of a Leadership Team." Harvard Business School Case 417-020, November 2016. (Revised February 2017.)
  • December 2021 (Revised March 2022)
  • Case

Collaboration Wars: Slack vs. Microsoft Teams

By: David B. Yoffie, Kriti Gupta, Mehek Punatar, Poonam Sacheti and Poorvi Vijay
In 2021, Slack was acquired by Salesforce. While widely viewed as the best corporate collaboration and messaging software, Slack was being challenged by Microsoft, which was giving away its competitive product, Microsoft Teams, for free with a subscription to... View Details
Keywords: Information Technology; Applications and Software; Technology Adoption; Acquisition; Business Model; Business Strategy; Competitive Strategy; Corporate Strategy; Competition; Expansion; Technology Industry
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Yoffie, David B., Kriti Gupta, Mehek Punatar, Poonam Sacheti, and Poorvi Vijay. "Collaboration Wars: Slack vs. Microsoft Teams." Harvard Business School Case 722-398, December 2021. (Revised March 2022.)
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

people have been working from home for a few weeks, leaders need to hold a “working from home” relaunch to help their teams learn to reorient based on the new realities. While team launches set the course of... View Details
Keywords: by Tsedal Neeley
  • March–April 1977
  • Article

Task Teams for Rapid Growth

By: William W. George
Keywords: Groups and Teams; Growth and Development
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George, William W. "Task Teams for Rapid Growth." Harvard Business Review 55, no. 2 (March–April 1977).
  • 12 Nov 2018
  • Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

gradyreese Always on, always connected isn’t always better when it comes to solving problems at work. In fact, teams get better results when they collaborate only intermittently, according to recent research. Insights on work... View Details
Keywords: by Roberta Holland
  • June 2006 (Revised August 2006)
  • Module Note

The Virtual Entrepreneurial Team Exercise (VETE); Note to Instructors

By: Daniel J. Isenberg
Describes the virtual entrepreneurial team exercise, a role-play simulation involving teams of five students from several international business schools around the world. Provides a detailed set of instructions to faculty from non-HBS business schools. The teams... View Details
Keywords: Groups and Teams; Entrepreneurship; Globalization
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Isenberg, Daniel J. "The Virtual Entrepreneurial Team Exercise (VETE); Note to Instructors." Harvard Business School Module Note 806-159, June 2006. (Revised August 2006.)
  • January 2004 (Revised July 2007)
  • Case

Lumen and Absorb Teams at Crutchfield Chemical Engineering, The

By: Teresa M. Amabile and Elizabeth Schatzel
Large discrepancies have developed between two elite technology development teams at Crutchfield Chemical Engineering in terms of motivation and creativity. To investigate, Paul Burke, director of corporate technology development, commissioned a study of the day-by-day... View Details
Keywords: Leadership; Managerial Roles; Projects; Groups and Teams; Behavior; Creativity; Motivation and Incentives
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Amabile, Teresa M., and Elizabeth Schatzel. "Lumen and Absorb Teams at Crutchfield Chemical Engineering, The." Harvard Business School Case 804-118, January 2004. (Revised July 2007.)
  • December 1988
  • Background Note

Note: An Introduction to Team Building

By: Michael Beer
Keywords: Groups and Teams
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Beer, Michael. "Note: An Introduction to Team Building." Harvard Business School Background Note 489-095, December 1988.
  • January 2002 (Revised April 2004)
  • Case

Chapter Enrichment Program Teams at the American Red Cross (A)

By: Jeffrey T. Polzer and Anita Williams Woolley
The American Red Cross has a system for structuring, staffing, and leading teams to review its local chapters. Mirroring professional services firms that use teams to serve clients, this system provides detailed guidelines to increase individual team member's... View Details
Keywords: Planning; Groups and Teams; Management Teams; Leadership; Organizational Structure
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Polzer, Jeffrey T., and Anita Williams Woolley. "Chapter Enrichment Program Teams at the American Red Cross (A)." Harvard Business School Case 402-042, January 2002. (Revised April 2004.)
  • spring 1992
  • Article

Organizing and Leading 'Heavyweight' Development Teams

By: K. B. Clark and S. C. Wheelwright
Keywords: Leadership; Groups and Teams
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Clark, K. B., and S. C. Wheelwright. "Organizing and Leading 'Heavyweight' Development Teams." California Management Review 34, no. 3 (spring 1992): 9–28.
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