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- Faculty Publications (25)
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- All HBS Web (393)
- Faculty Publications (25)
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
employees who strive for feedback and self-improvement, mean that day-to-day managerial life will increasingly be infused with employee-related analytics,” says Polzer. Turning to how data is analyzed, Dennis Campbell, of the Accounting... View Details
Keywords: by Dina Gerdeman
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
In a recent set of experiments detailed in "Temptation at Work," Piovesan and his colleagues tested exactly that using 20- to 25-year-old college students in an office environment. Instead of paper-folding, the test subjects were given a simple View Details
Keywords: by Michael Blanding
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
styles help projects flow smoothly and quickly. Benefits also result when we work with people who aren't necessarily similar, but are familiar, to us. When you launch into a task with those you already know, you don't waste a lot of time... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 01 Dec 2022
- News
My First Job
the rest of the employees were safely leaving the building and that the fire was contained. I learned that real leadership means running toward the fire and being concerned about the safety of others before your own. —John Fees (MBA 1999)... View Details
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
Summing Up Thoughtful comments are hard to summarize in five paragraphs. That explains why this month's task is impossible. But one thing unites nearly everyone responding to this column, and that is one kind of objection or other to the... View Details
Keywords: by Jim Heskett
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details
- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
in the Strategy Unit at HBS; Columbia Business School professor Dan Wang; and doctoral student Natalie Carlson. The skills that a CEO needs to command a company are varied, but the ability to communicate effectively is near the top. “The View Details
Keywords: by Michael Blanding
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
on Innovation and Management (Honolulu, Hawaii, 15-18 July 2014) for “Taking a Meaning Perspective: A Third Dimension of Innovation,” with Åsa Öberg. Feng Zhu : Winner of the Inaugural ISS Practical Impacts Award from the Institute for... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
beneath the radar," they really mean "taking advantage of asymmetries of motivation." Disruptive markets start among customers that appear to the incumbent to be either undesirable or nonexistent. The initial absolute size... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
my experience as well. Price-testing via A/B tests, different online and offline proposals, and other means is more easily done, but many firms remain unnecessarily passive in this area. Senz: Why is sales hiring so difficult and... View Details
Keywords: by Kristen Senz
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
essentially use history as a research tool to understand why some succeeded on an ongoing basis and others failed. Q: What do you mean by the term "strategic intelligence," and why is it so important? A: I define strategic... View Details
Keywords: by Michael Blanding
- Web
John H. McArthur | About
Springs Industries, Inc., Telsat Canada, Bell Canada, and Teradyne Inc. He was a founding board member of the Canada Development Investment Corporation and a member of the Task Force on the Future of the Canadian Financial Services... View Details
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
to manufacturers of medical devices, she found that the approval process for them was not nearly so straightforward. "I kept hearing how frustrating and non-transparent the process was for getting a novel medical device approved," says Stern. The implications can... View Details
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
product development terms, you might call this something like "jumping to the next S-curve." By the "S-curve" we mean the pattern that new innovations typically follow when they are introduced. At first a few people,... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
top executive. Because of the COVID-19 outbreak, we are all taking in vast amounts of new information every day and adjusting to an entirely new set of behavioral habits. In addition, most of us are dealing with unprecedented tasks and... View Details
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
This means less "show-and-tell" presentations and more open, interactive, strategic discussions. It is only through greater focus and proactive setting of the board's agenda that boards can discharge their responsibilities while... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
technology, operations, finance, etc.), different levels in the customer's organizational hierarchy, and different customer regional and line of business organizations. Customers are reached through complex overlapping means including... View Details
Keywords: by Benson Shapiro
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
Mac. To overcome that, we put together a task force led by a fantastic owner-operator out of Arizona and she said, let's see, let's see how we do this. What would it take, what would we have to change in terms of our procedures, our... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
world are declaring a climate emergency and a growing number of whistleblowers are coming out to tell the truth. What would telling the truth mean for your business? Supporting people to engage in social movements. Ecosia pays the legal... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
fared poorly. Even fashion-forward discounters like Target have not done well. This doesn't necessarily mean consumers have lost their interest in upscale merchandise. Rather than returning to these same stores after the crisis, are... View Details
Keywords: by Martha Lagace