Filter Results:
(841)
Show Results For
- All HBS Web
(1,753)
- People (3)
- News (622)
- Research (841)
- Events (2)
- Multimedia (2)
- Faculty Publications (85)
Show Results For
- All HBS Web
(1,753)
- People (3)
- News (622)
- Research (841)
- Events (2)
- Multimedia (2)
- Faculty Publications (85)
Sort by
- 17 Jul 2023
- Research & Ideas
Money Isn’t Everything: The Dos and Don’ts of Motivating Employees
looking to boost morale. “People are quitting, and companies are noticing that it’s harder to get people to join the company and hold on to them, so they’re going back to the drawing board.” Hall is working on a how-to guide about HR View Details
Keywords: by Avery Forman
- April 1992 (Revised September 1993)
- Case
Poland--1989
By: Debora L. Spar
Describes the political and economic situation in Poland in 1989, following the country's first democratic elections and the subsequent establishment of a Solidarity-led government. After examining the legacies left by 40 years of Communist rule, the case lays out the... View Details
Spar, Debora L. "Poland--1989." Harvard Business School Case 792-091, April 1992. (Revised September 1993.)
- 2015
- Book
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure... View Details
Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
- 2015
- Working Paper
Online Word of Mouth and Product Review Disagreement
By: Frank Nagle and Christoph Riedl
Studies of online word of mouth have frequently posited―but never systematically conceptualized and explored―that the level of disagreement between existing product reviews can impact the volume and the valence of future reviews. In this study we develop a theoretical... View Details
Keywords: Online Word Of Mouth; Online Communities; Viral Marketing; Online Product Reviews; Quality; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Social and Collaborative Networks; Digital Marketing; Analytics and Data Science
Nagle, Frank, and Christoph Riedl. "Online Word of Mouth and Product Review Disagreement." Harvard Business School Working Paper, No. 13-091, May 2013. (Revised May 2015, selected for AOM Best Paper Proceedings.)
- 30 Nov 2011
- Research & Ideas
Only Capitalists Can Save Capitalism
If capitalism was a stock, the market would appear rather bearish on its future. Bank failures, economic crises, and middle-class riots across the globe appear symptomatic of large systemic weaknesses in the market system, highlighted by... View Details
Keywords: by Maggie Starvish
- 11 Jan 2011
- First Look
First Look: Jan. 11
http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470634251.html Thinking Too Little to Thinking Too Much: A Continuum of Decision Making Authors:Dan Ariely and Michael I. Norton Publication:Wiley... View Details
Keywords: Sean Silverthorne
- March 2011
- Article
Zoom In, Zoom Out
Zoom buttons on digital devices let us examine images from many viewpoints. They also provide an apt metaphor for modes of strategic thinking. Some people prefer to see things up close, others from afar. Both perspectives have virtues. But they should not be fixed... View Details
Kanter, Rosabeth Moss. "Zoom In, Zoom Out." Harvard Business Review 89, no. 3 (March 2011).
- 25 Jan 2022
- Research & Ideas
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
meaningful relationships, the research says. Ultimately, Jachimowicz hopes his work can prompt thinking about systemic change. “People who are poor should feel like they have some control over their lives,... View Details
Keywords: by Michael Blanding
- 02 Jan 2024
- Research & Ideas
10 Trends to Watch in 2024
The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
- 27 Feb 2007
- First Look
First Look: February 27, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207039 Vipp A/S Harvard Business School Case 607-052 Rapidly growing Vipp sells highly differentiated (and expensive) "designer" versions of a product that most buyers View Details
Keywords: Martha Lagace
- Teaching Interest
Decision Making Under Uncertainty
By: David E. Bell
Many of the decisions we face are made complicated by having uncertain consequences: how should I set my inventory when I don’t know what demand will be, should I refinance my mortgage when rates might go lower, how big a bet shall I make in a new business, and so... View Details
- 01 Apr 2008
- First Look
First Look: April 1, 2008
does not, by itself, create a performance drag. Radically Simple IT Authors:David M. Upton and Bradley R. Staats Publication:Harvard Business Review 86, no. 3 (March 2008): 118-124 Abstract Many managers think that developing and rolling... View Details
Keywords: Martha Lagace
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
self-serving this system is. Q: What strikes me about this book, and I think anyone who's going to read it, is the tone. You're actually calling players in the health care View Details
- July 2003
- Article
Probabilistic Representation of Complexity
By: Nabil I Al-Najjar, Ramon Casadesus-Masanell and Emre Ozdenoren
We study individuals' behavior in an environment that is deterministic, but too complex to permit tractable deterministic representation. Under mild conditions, behavior is represented by a unique probabilistic model in which the agent's inability to think through all... View Details
Al-Najjar, Nabil I., Ramon Casadesus-Masanell, and Emre Ozdenoren. "Probabilistic Representation of Complexity." Journal of Economic Theory 111, no. 1 (July 2003): 49–87.
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
Early Warning System that conveyed the bank's "risk view." Management started using these tools to frame important debates, such as the evaluation of divisional heads' performance at quarterly business reviews. The View Details
- 01 May 2012
- First Look
First Look: May 1
thinking about CSR and the privately optimal level of such activities. Download the paper: http://www.hbs.edu/research/pdf/12-091.pdf Delegation in Multi-Establishment Firms: Evidence from I.T. Purchasing Authors: Kristina McElheran... View Details
Keywords: Carmen Nobel
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
it fails, that will lead to a systemic problem.' Same with AIG, Fannie and Freddie, and Citibank. But not with Lehman, although I think in retrospect they may believe they made a mistake on that one." To... View Details
- 17 May 2010
- Research & Ideas
What Brazil Teaches About Investor Protection
development agencies toward reforming the legal system or improving the court system. There is nothing wrong with that, but what if the real agents of change were the corporations themselves—their founders or their current shareholders?... View Details
- 17 May 2017
- Research & Ideas
Minorities Who 'Whiten' Job Resumes Get More Interviews
obvious disconnect between the companies’ pro-diversity messages and the actual acceptance of diverse applicants, yet she doesn’t believe employers are using these messages as a way to trap and weed out minorities that do apply. “I don’t View Details
Keywords: by Dina Gerdeman
- 30 Aug 2016
- First Look
August 30, 2016
amount of each resource available and more on how people both think about and choose to spend those resources. Overall, focusing on time leads to greater happiness than focusing on money. Moreover, people enjoy greater happiness from... View Details
Keywords: Carmen Nobel