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Show Results For
- All HBS Web
(237)
- People (2)
- News (48)
- Research (168)
- Events (1)
- Multimedia (1)
- Faculty Publications (47)
- 28 Sep 2010
- First Look
First Look: September 28, 2010
http://www.hbs.edu/research/pdf/11-027.pdf Platform Envelopment Authors:Thomas R. Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Publication:Strategic Management Journal (forthcoming) Abstract Due to network effects and switching... View Details
Keywords: Sean Silverthorne
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
with multiple hubs. As we discuss in some detail later, the crucial factor in figuring out which of these strategies to pursue is developing an understanding of the necessary "coupling strength," which defines the switching... View Details
Keywords: by Marco Iansiti & Roy Levien
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
some IT experts I’ve talked to are surprised by the results.” Why? The cost of software updates—both in terms of time and money—may cause businesses to delay manual updates to vulnerable systems, says Shane M. Greenstein, the Martin... View Details
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
After serving significant stints with Booz Allen, Yahoo! and Facebook, Amira Rashad (MBA 1998) can justifiably claim expertise in strategy, consulting, and social media. Although she regards her track record with pride, she sees herself more as a well-rounded View Details
- 05 Jun 2019
- Research & Ideas
If Your Customers Don't Care What You Charge, What Should You Charge?
customers. Both established firms and new market entrants frequently use introductory offers to accumulate customers and then raise prices later on, assuming customers will choose to stay over the cost of View Details
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
firms also invested rapidly to build radial tire production capacity once the OEMs [original equipment manufacturers] switched to the new technology. In the case of investment in radial manufacturing capacity, the tire firms may have... View Details
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
retaining customers than programs that focus on retaining customers but add cost to the product or service." Others tended to regard Treacy's and Reichheld's views as complementary. "I don't see a conflict," said Jack... View Details
Keywords: by James Heskett
- 16 Oct 2013
- Op-Ed
Response to Readers: Combating Climate Change with Nuclear Power and Fracking
With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one... View Details
- 01 Jun 2014
- News
Case Study: A Souped-Up Strategy
continue to focus only on small and midsized cities. The company seems likely to confront winner-take-all competitive dynamics at the city level, because network effects are strong—more diners will attract more hosts, and vice versa—and because hosts will confront... View Details
- 01 Sep 2016
- News
Case Study: Alumni Advice for a Health Care Startup
businesses are switching their benefit packages to establish a selection of coverage and benefits. The model of every person contributing to the cost of a benefit that few need is diminishing. I favor... View Details
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
ranging from overconfidence in planning to the defense of sunk costs and the failure to cut our losses in investments. Kahneman implies, among other things, that in selecting decision-makers we should look for those who know when to View Details
Keywords: by James Heskett
- 17 Jul 2007
- First Look
First Look: July 17, 2007
Working PapersPlatform Envelopment Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To dislodge them, entrants generally... View Details
Keywords: Martha Lagace
- 01 Jun 2023
- News
Batteries Included
modern container shipping, the ship is really a relatively small part of costs,” observes McCown. “Everything ship-related might only be 30 percent of the carrier’s total cost. The biggest cost is fuel.” Both economics and environmental... View Details
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
Mushroom Pillow. So despite selling record numbers of individual songs on online services such as Apple's iTunes, the labels are in an era of declining revenues and consolidation. What happens next? “When consumers start buying music online, they View Details
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
loaded cost basis. If these customers are not contributing to covering the overhead, let them go quietly. The best approach is to raise prices slightly to these customers. Most are "mercenaries" who will quickly, but quietly,... View Details
Keywords: by Manda Mahoney
- 01 Mar 2007
- News
Daniel Vasella
years” in a Financial Times poll of 4,000 executives. He recently spoke about the public policy and business challenges ahead. U.S. consumers complain loudly that prescription drugs cost too much. What’s your response? We have a... View Details
- 01 Jun 2016
- News
Ears to the Ground
a decade and was only active in about 30 cities. Clark saw the problem: “From a police department point of view, it was a significant and risky IT project,” he says. ShotSpotter systems cost about $250,000 per square mile to install;... View Details
- 01 Feb 1999
- News
Q&A: Camille Tang Yeh of the Asia-Pacific Research Office
significantly by country within Asia. How has the business climate in Hong Kong changed since the switch to Chinese rule? I don't perceive any change in the business climate as a specific result of Hong Kong's reversion to a Special... View Details
- 01 Dec 2019
- News
Case Study: Farming It Out
understand requirements of modification and research to enhance the product. At a more mature stage or later on, to prolong the life cycle of the product, AGR could switch to a Microsoft ecosystem to focus on product only and let others... View Details
- 01 Sep 2024
- News
The Road Less Traveled
Most cars in the United States weigh more than 4,000 pounds, and new models are trending larger, even in countries where people drive less. And the larger the vehicle, the more fuel required to power it, which means more greenhouse-gas emissions that contribute to... View Details