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  • All HBS Web  (2,651)
    • People  (3)
    • News  (418)
    • Research  (1,833)
    • Events  (13)
    • Multimedia  (29)
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Show Results For

  • All HBS Web  (2,651)
    • People  (3)
    • News  (418)
    • Research  (1,833)
    • Events  (13)
    • Multimedia  (29)
  • Faculty Publications  (1,220)
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  • 01 Sep 2018
  • News

Ask the Expert: Delivering the Goods

opportunities for last-mile delivery if the USPS can be proactive in building supply chains around printing centers. Of course, this opportunity may be seized by others if it delays. How quickly will... View Details
Keywords: Jen McFarland Flint
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

That is why we introduced pep+ (PepsiCo Positive), our strategic end-to-end transformation, with sustainability at the center of how we will create value for our shareholders and all our stakeholders. Climate action across our supply... View Details
  • 01 Feb 2002
  • News

Top Ten Cases: Research from Around The World

Yoffie and M. Kwak (9-799-108), 1999 “Yahoo!: Business on Internet Time,” by J. Rivkin and J. Girotto (9-700-013), 2000 “Ford Motor Co.: Supply Chain Strategy,” by R. Austin (9-699-198), 1999 “Calyx &... View Details
  • 01 Jun 2011
  • News

Walking the TalkTalk

challenges.” She embraced a formidable task in 2010 when, with years of experience at supermarket chains Sainsbury’s and Tesco but none in telecom, she became CEO of TalkTalk, which supplies telephone and... View Details
Keywords: Information; Information; Information; Information
  • 01 Jun 2016
  • News

Case Study: On the Table

(PMD 58, 1989) Gaia Design should use an already established logistics company such as UPS, FedEx, or DHL. Although the e-commerce infrastructure as a whole is not good in Mexico, these organizations are large enough to drive world-class View Details
  • 01 Jun 2001
  • News

Alejandro Ramirez: A Very Good Time for Mexico

Nations’ Human Development Report in 1996, Ramirez may not have imagined himself attending to the details of running the largest movie theater chain in Latin America. Yet, he relished the challenge. “Learning about the business world... View Details
Keywords: Julia Hanna; World Bank; United Nations; Administration of Economic Programs; Government
  • 01 Feb 2002
  • News

It's academic. (Not!)

information technology and management, or organizational behavior. That broad range of choices, coupled with the satisfaction of conducting research in the field, generates an extraordinary demand for the handful of available places each... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

donut chain wars, details near-death takeover moments, and expounds on why a donut and a cup of coffee represent much more than a simple morning pick-me-up. READ MORE Hanna: Your book opens by setting the scene almost like an HBS case.... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • 01 Jun 1998
  • News

New Releases

Franchise Organizations by Jeffrey L. Bradach (Harvard Business School Press) How much impact do chains such as Pizza Hut and McDonald's have on today's economy? Here are some telling numbers: a new franchise opens in the United States... View Details
  • 01 Dec 2017
  • News

Year in Review 2017

edited by April White; illustrations by Jonathan Carlson RETAIL: Voice-Activated, One-Hour-Delivery Shopping MANUFACTURING: The Supply Chain Goes High Tech ENERGY: A Future of Lower Energy Prices MEDIA:... View Details
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 01 Oct 2001
  • News

Industry-Related Clubs Offer Alumni a New Resource

Association, a number of other HBS alumni associations exist. These include the African-American Alumni Association, the Association of Gay and Lesbian Alumni, the Christian Fellowship Alumni Association, the Supply View Details
Keywords: Health, Social Assistance; Colleges, Universities, and Professional Schools; Educational Services
  • 25 Feb 2020
  • News

Beyond the Plastisphere

works in developing countries to prevent ocean-bound plastic from entering the water in the first place and channels it into recycled products. OceanCycle builds and certifies supply chains for recycled... View Details
Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing
  • 25 Feb 2020
  • News

Alumni and Faculty Books for March 2020

in an Omnichannel World, Vol. 8 edited by Santiago Gallino and Antonio Moreno, Sicupira Family Associate Professor, Technology and Operations Management Unit Springer Series in Supply Chain Management The... View Details
  • 06 Dec 2021
  • News

Elevator Pitch: Power Sourced

Illustration by Drue Wagner Illustration by Drue Wagner Chaku Foods Nikki Okrah (MBA 2021), CEO and Founder Concept: A snack-food company in Okrah’s native Ghana that is building farming supply chain... View Details
Keywords: agriculture; Africa; food manufacturing; entrepreneurship; startup; Agriculture; Food Manufacturing; Manufacturing
  • 27 Sep 2021
  • News

Sewn with Love

supply chain. The gowns were produced by a tight circle of manufacturers that had begun to shut down as a result of COVID-19. “The system works very well when the demand is stable,” notes Hanazawa. It was clear, however, that the View Details
  • 13 Jan 2021
  • News

Stress Test

Andrew Kelley, III (MBA 2002) Andrew Kelley, III (MBA 2002) 2020 was the year everybody learned what a supply chain is. The first lesson came in the form of a toilet paper shortage in the earliest days of... View Details
  • 01 Dec 2022
  • News

3-Minute Briefing: Yla Eason (MBA 1977)

in June, when retailers had made their purchasing decisions in February. Sales is often about education. I asked chain retailers where they were selling dark pantyhose and makeup for brown skin, then cross-referenced that View Details
Keywords: Julia Hanna; entrepreneurship; diversity; leadership; Miscellaneous Manufacturing; Manufacturing
  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Retail Trade
  • 01 Sep 2010
  • News

Start-Ups "R" Us

which enables Web sites to protect themselves from online attacks; Diagnostics For All, a nonprofit that develops low-cost disease diagnostics for the developing world; and Finale, a Boston-area chain of upscale restaurants specializing... View Details
Keywords: Roger Thompson; meta
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