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      • November 2002 (Revised June 2003)
      • Case

      Corning, Inc.: Technology Strategy in 2003

      By: Rebecca Henderson
      Corning, Inc. has a 150-year history of building a strategy around innovation. Founded as a glass manufacturer in 1851, the company quickly established itself as a maker of specialty glass products and over the next 100 years diversified into light bulbs, television,... View Details
      Keywords: Information Technology; Strategy; Innovation Strategy; Situation or Environment; Research and Development; Consumer Products Industry; United States
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      Henderson, Rebecca. "Corning, Inc.: Technology Strategy in 2003." Harvard Business School Case 703-440, November 2002. (Revised June 2003.)
      • September 2002
      • Background Note

      Note on WTO Disputes: Five Major Cases

      By: David A. Moss and Nick Bartlett
      Summarizes five major trade disputes before the World Trade Organization (WTO): (1) the Brazil-Canada aircraft dispute, (2) the European Union/United States foreign sales corporation dispute, (3) the Asian/United States shrimp and sea turtle dispute, (4) the United... View Details
      Keywords: Trade; Conflict Management; Negotiation; Brazil; Canada; European Union; Asia; United States
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      Moss, David A., and Nick Bartlett. "Note on WTO Disputes: Five Major Cases." Harvard Business School Background Note 703-016, September 2002.
      • June 2002
      • Background Note

      Note on the Value of Life

      By: Michael A. Wheeler and Carlos Gonzalez
      This case summarizes how American courts measure damages in wrongful death suits. Various standards are compared, as are their implications for business management. View Details
      Keywords: Judgments; Courts and Trials; Business or Company Management; Standards; Negotiation; United States
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      Wheeler, Michael A., and Carlos Gonzalez. "Note on the Value of Life." Harvard Business School Background Note 902-152, June 2002.
      • April 2002 (Revised May 2005)
      • Case

      GE's Digital Revolution: Redefining the E in GE

      By: Christopher A. Bartlett and Meg Glinska
      This case details the implementation of the e-business initiative--the last of Jack Welch's four company-wide strategic thrusts. First, it summarizes the 20-year change process that Welch led, detailing the initiatives he put in place. It then traces how Gerry Podesta,... View Details
      Keywords: Change Management; Transformation; Decision Choices and Conditions; Leadership Style; Business or Company Management; Organizational Culture; Organizational Structure; Performance Effectiveness; Corporate Strategy; Internet and the Web
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      Bartlett, Christopher A., and Meg Glinska. "GE's Digital Revolution: Redefining the E in GE." Harvard Business School Case 302-001, April 2002. (Revised May 2005.)
      • April 2002 (Revised September 2002)
      • Background Note

      Capital Controls

      By: Rawi E. Abdelal and Laura Alfaro
      Only in the waning years of the 20th century did international financial markets begin to enjoy the freedom from government regulation that they had experienced before the first world war. By 2002, international capital markets had grown to be enormous--$1.2 trillion... View Details
      Keywords: History; Policy; Business and Government Relations; Change Management; Cost vs Benefits; Governance Controls; Governance Compliance; Emerging Markets; Financial Markets; Network Effects; Banking Industry; Financial Services Industry
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      Abdelal, Rawi E., and Laura Alfaro. "Capital Controls." Harvard Business School Background Note 702-082, April 2002. (Revised September 2002.)
      • April 2002 (Revised November 2003)
      • Case

      World Oil Markets

      By: Richard H.K. Vietor and Rebecca Evans
      Summarizes world markets for oil and natural gas from 1980-2001. Examines the rise of OPEC, two oil shocks, Gulf War efforts, and recent pricing issues facing Saudi Arabia. View Details
      Keywords: Energy Sources; Asset Pricing; Markets; Organizations; Saudi Arabia
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      Vietor, Richard H.K., and Rebecca Evans. "World Oil Markets." Harvard Business School Case 702-030, April 2002. (Revised November 2003.)
      • December 2001 (Revised February 2006)
      • Background Note

      An Options-led Approach to Making Strategic Choices

      By: Jan W. Rivkin
      Summarizes some of the pitfalls of conventional strategic planning processes and proposes an alternative approach to making strategic choices. View Details
      Keywords: Decisions; Management Practices and Processes; Strategic Planning; Strategy
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      Rivkin, Jan W. "An Options-led Approach to Making Strategic Choices." Harvard Business School Background Note 702-433, December 2001. (Revised February 2006.)
      • September 2001
      • Background Note

      Accounting for Computer Software Development Costs

      By: Robert S. Kaplan and Tatiana Sandino
      Summarizes the debate on accounting for computer software development costs. Provides a historical description of the development of standards on accounting of computer software development costs, both in the United States and internationally. Describes how, after much... View Details
      Keywords: Accounting; Information Technology Industry; Accounting Industry; United States
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      Kaplan, Robert S., and Tatiana Sandino. "Accounting for Computer Software Development Costs." Harvard Business School Background Note 102-034, September 2001.
      • 2001
      • Working Paper

      Contextuality Within Activity Systems

      By: Michael E. Porter and Nicolaj Siggelkow
      Research on the interactions among activities in firms and the extent to which these interactions help create and sustain competitive advantage has rapidly expanded in recent years. In this research, the two most common approaches have been the complementarity... View Details
      Keywords: Value Chain; Strategy; Competitive Strategy
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      Porter, Michael E., and Nicolaj Siggelkow. "Contextuality Within Activity Systems." Harvard Business School Working Paper, No. 01-053, March 2001.
      • January 2001
      • Background Note

      Application Service Providers

      By: Thomas R. Eisenmann and Sanjay Pothen
      Examines the Application Service Provider (ASP) business model. First, defines the ASP model and describes different ways to categorize ASPs. Next, summarizes the various ways that ASPs create value for their clients. Then, analyzes the economic model for ASPs,... View Details
      Keywords: Business Model; Web Services Industry
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      Eisenmann, Thomas R., and Sanjay Pothen. "Application Service Providers." Harvard Business School Background Note 801-310, January 2001.
      • January 2001
      • Background Note

      Online Brokers

      By: Thomas R. Eisenmann and Alastair Brown
      Describes online brokers, companies that use the Internet to help clients identify prospective trading partners and sometimes help their clients complete transactions. First, summarizes the various ways that online brokers create value for their clients. Then analyzes... View Details
      Keywords: Business Model; Web Services Industry
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      Eisenmann, Thomas R., and Alastair Brown. "Online Brokers." Harvard Business School Background Note 801-307, January 2001.
      • December 2000 (Revised March 2001)
      • Background Note

      Strategic Use of Music in Marketing, The: A Selective Review

      By: Gerald Zaltman and Nancy Puccinelli
      Summarizes selected research on music and its impact on mood and shopping behavior, and its impact on the communication of ideas. View Details
      Keywords: Communication Intention and Meaning; Music Entertainment; Marketing Strategy; Consumer Behavior; Behavior
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      Zaltman, Gerald, and Nancy Puccinelli. "Strategic Use of Music in Marketing, The: A Selective Review." Harvard Business School Background Note 501-056, December 2000. (Revised March 2001.)
      • October 1999 (Revised June 2002)
      • Case

      Case Brief: Stone Container in Honduras and Costa Rica

      By: James K. Sebenius and Hannah Bowles
      Summarizes contents of two full-length cases. The cases provide examples of two different approaches to managing complex multi-party negotiations with stakeholders. A rewritten version of an earlier case. View Details
      Keywords: Negotiation Participants; Costa Rica; Honduras
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      Sebenius, James K., and Hannah Bowles. "Case Brief: Stone Container in Honduras and Costa Rica." Harvard Business School Case 800-137, October 1999. (Revised June 2002.)
      • March 1999 (Revised January 2000)
      • Background Note

      A Note on Microeconomics for Strategists

      By: Kenneth S. Corts and Jan W. Rivkin
      Summarizes the core ideas about the microeconomics of markets that are most relevant to business strategy. Sections I and II develop two basic building blocks of any market, demand and supply. Section II discusses how demand and supply interact to determine the... View Details
      Keywords: Microeconomics; Cost; Cost of Capital; Market Entry and Exit; Business Strategy; Competition; Corporate Strategy
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      Corts, Kenneth S., and Jan W. Rivkin. "A Note on Microeconomics for Strategists." Harvard Business School Background Note 799-128, March 1999. (Revised January 2000.)
      • October 1998
      • Background Note

      Welfare-to-Work Information and Statistics

      By: Rosabeth M. Kanter and Ellen Pruyne
      Summarizes information on the national issue of hiring people from the welfare roles. Organized by topics relevant to business, this note reviews research findings and statistics and poses questions to assist business decision-makers in assessing a company's current or... View Details
      Keywords: Decision Choices and Conditions; Recruitment; Risk Management; Planning; Programs; Research; Welfare
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      Kanter, Rosabeth M., and Ellen Pruyne. "Welfare-to-Work Information and Statistics." Harvard Business School Background Note 399-064, October 1998.
      • August 1998 (Revised June 2013)
      • Case

      Business Plan for Room For Dessert: Adding Unique Ingredients to Life's Balancing Act

      By: Joseph B. Lassiter III and Michael J. Roberts
      Summarizes the business plan for a concept restaurant focused on late evening dessert service as well as its subsequent rollout plan. View Details
      Keywords: Business Strategy; Planning; Business Plan; Outcome or Result; Service Operations; Experience and Expertise; Service Industry; Food and Beverage Industry
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      Lassiter, Joseph B., III, and Michael J. Roberts. "Business Plan for Room For Dessert: Adding Unique Ingredients to Life's Balancing Act." Harvard Business School Case 899-008, August 1998. (Revised June 2013.)
      • January 1995 (Revised November 1995)
      • Case

      Candela Laser vs. Cynosure, Inc.

      By: Josh Lerner and Benjamin Conway
      Summarizes the lawsuit by Candela Laser against its former CEO and founder, who has begun a competing firm. The extent of patent and trade secret protection are crucial issues. View Details
      Keywords: Information Technology; Patents; Lawsuits and Litigation; Entrepreneurship
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      Lerner, Josh, and Benjamin Conway. "Candela Laser vs. Cynosure, Inc." Harvard Business School Case 295-097, January 1995. (Revised November 1995.)
      • January 1995 (Revised March 1995)
      • Supplement

      Apple Computer 1995 (A)

      By: David B. Yoffie and Takia Mahmood
      Updates Apple Computer--1992. Summarizes the key strategic actions from 1992 to 1995 regarding PCs, the PowerMac, multimedia, OS licensing, and alliances with IBM. View Details
      Keywords: Competitive Strategy; Information Infrastructure; Alliances; Rights; Computer Industry
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      Yoffie, David B., and Takia Mahmood. "Apple Computer 1995 (A)." Harvard Business School Supplement 795-061, January 1995. (Revised March 1995.)
      • January 1995 (Revised February 1995)
      • Supplement

      Apple Computer 1995 (B): Competitor Updates

      By: David B. Yoffie and Takia Mahmood
      Updates Apple Computer--1992. Summarizes the key strategic actions of Compaq, Intel, and Microsoft. View Details
      Keywords: Competition; Competitive Strategy; Computer Industry
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      Yoffie, David B., and Takia Mahmood. "Apple Computer 1995 (B): Competitor Updates." Harvard Business School Supplement 795-073, January 1995. (Revised February 1995.)
      • January 1995
      • Background Note

      Note on Foreign Direct Investment

      By: Debora L. Spar
      Between 1985 and 1990, the global economy witnessed an unprecedented surge in flows of foreign direct investment (FDI). This sudden increase called back into prominence the range of questions that have long surrounded FDI. What causes firms to expand or contract their... View Details
      Keywords: Foreign Direct Investment
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      Spar, Debora L., and Julia Kou. "Note on Foreign Direct Investment." Harvard Business School Background Note 795-031, January 1995.
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