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  • Web

The “Hawthorne Effect” – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Dickson published Counseling in an Organization , which revisited lessons gained from the experiments. Roethlisberger described “the Hawthorne effect” as the phenomenon in which subjects in behavioral studies change their performance in... View Details
  • Program

Competing in the Age of Digital Platforms

a competitive advantage Understand the core fundamentals of how to launch and maintain a platform business that outperforms digital and conventional competitors in the United States, China, and other global markets Identify how to leverage View Details
  • 02 May 2018
  • Blog Post

Should Companies Disclose Employee Compensation?

determines the value of sharing would be low and “the distraction it would cause would be significant.” This prompts the subject of our conversation today: Should compensation data be shared inside... View Details
Keywords: All Industries
  • Program

Agribusiness Seminar

constraints Leverage data and technology to improve decision making, operating efficiency, and responsiveness to customers Defend against commodification and drive profitability through product and marketing innovation Design robust,... View Details
Keywords: Agriculture; Agriculture
  • 30 Apr 2021
  • Research & Ideas

Why Anger Makes a Wrongly Accused Person Look Guilty

co-worker. In each scenario, the researchers randomized Nathan’s response, telling subjects he either calmly denied the allegation, or flew off the handle and yelled angrily when confronted. Participants on average rated the guilt of the... View Details
Keywords: by Michael Blanding
  • Program

Transforming Customer Experiences

inside sales teams, or other functions central to service delivery Executives in marketing, data analysis, or operations management Human resources executives concerned with driving internal service culture While individuals are invited... View Details
  • Program

Driving Corporate Performance

are using powerful performance measurement and management control systems to confront some of today's biggest challenges and opportunities, such as improving employee motivation, using AI and data analytics effectively, and reporting on... View Details
  • 13 Oct 2015
  • First Look

October 13, 2015

contribution is tax-deductible in the contribution year, but both principal and investment earnings are taxed upon withdrawal. Using administrative data from 11 companies that added a Roth contribution option to their existing 401(k) plan... View Details
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

in our data set by non-negotiation organizational research reveals that more open systems assumptions increase the likelihood that a negotiation article will be cited in organizational studies, after controlling for other, previously... View Details
Keywords: Martha Lagace
  • 16 Feb 2024
  • Research & Ideas

Is Your Workplace Biased Against Introverts?

conducted five studies to explore differences in how extroverts and introverts express, perceive, and experience passion on the job. To extract data from subjective expressions of passion, the team created a... View Details
Keywords: by Ben Rand
  • 2006
  • Working Paper

The Value of a 'Free' Customer

By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz

Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details

Keywords: Customer Value and Value Chain; Auctions; Network Effects; Business Strategy
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  • 09 May 2024
  • Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details
Keywords: by Ben Rand
  • 29 Jul 2014
  • First Look

First Look: July 29

data security, implementation challenges, and the limits of education technology's impact in the classroom. Purchase this case: http://hbr.org/product/technology-innovations-in-k-12-education/an/314123-PDF-ENG Harvard Business School Case... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2023
  • Research & Ideas

‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto

ability to examine financial information and the decisions of crypto and non-crypto investors to make comparisons. The breadth of the data also allowed the team to compare crypto investing behavior to traditional investment vehicles by... View Details
Keywords: by Ben Rand
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

ineffectiveness of focus groups. What techniques should managers be employing to elicit information from customers? A: Many researchers tell us that one-on-one interviews are superior to focus groups. That is, even a few conventional one-on-one interviews yield... View Details
Keywords: by Manda Mahoney
  • Web

Harvard Business School Online Courses & Learning Platforms

Choose a subject area: Digital Transformation Marketing Business Essentials Leadership & Management Entrepreneurship & Innovation Strategy Finance & Accounting Business in Society Now Offering Launching Tech Ventures On-Demand – Start... View Details
  • 25 Feb 2014
  • First Look

First Look: February 25

issues, and, if so, whether the magnitude is large enough to matter. The study develops and analyzes a novel data set consisting of a 1% sample of all outward-facing web servers used in the United States. We find that use of Apache... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

make sense?” We are in the midst of a rapidly changing set of circumstances, and it is difficult to know what data points matter. Create regular times to discuss facts that don’t seem to fit the narrative. During a crisis, people tend... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Web

Help - Alumni

password requirements? A strong password is key to alumni data security. HBS has adopted password requirements to ensure strong alumni passwords. Next time you change your password , you will need to meet the following criteria: Your new... View Details
  • 19 May 2015
  • First Look

First Look: May 19

according to different local strategies for economic prosperity and political stability. In particular, the author links fiscal relations and economic bases to property rights regimes, finding that more "open" cities are subject... View Details
Keywords: Sean Silverthorne