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  • August 2008
  • Case

Sloan & Harrison: Non-Equity Partner Discontent

By: Boris Groysberg and Eliot Sherman
The law firm, Sloan & Harrison, was dealing with some discontent among its junior non-equity partners. These partners were concerned with the transparency of the advancement process, their ability to position themselves as both leaders within the firm and rainmakers,... View Details
Keywords: Employees; Human Resources; Leadership Development; Management Style; Performance; Work-Life Balance; Legal Services Industry
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  • Web

Questioning, Listening & Responding - Christensen Center for Teaching & Learning

1991 The three essential skills of questioning, listening and responding are the backbone of discussion-based teaching. While each is important in its own right, the skills are intricately interrelated: the potential effect of a good... View Details
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

of others, the manager has control and the leader does not. The manager can motivate with rewards and punishments, while the leader must win hearts and minds. Therefore, fear is a part of management but not of leadership. A smart and View Details
Keywords: by James Heskett
  • 24 Apr 2007
  • First Look

First Look: April 24, 2007

Luce's magazines often resonated with readers, allowing him to quickly trump competitors such as Newsweek, Forbes, The New Yorker, Esquire, and National Geographic. Yet Luce was also criticized for occasionally using his imaginative style... View Details
Keywords: Sean Silverthorne
  • April 2002 (Revised May 2005)
  • Case

GE's Digital Revolution: Redefining the E in GE

By: Christopher A. Bartlett and Meg Glinska
This case details the implementation of the e-business initiative--the last of Jack Welch's four company-wide strategic thrusts. First, it summarizes the 20-year change process that Welch led, detailing the initiatives he put in place. It then traces how Gerry Podesta,... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Leadership Style; Business or Company Management; Organizational Culture; Organizational Structure; Performance Effectiveness; Corporate Strategy; Internet and the Web
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  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

counteract the isolating effects of the job. Here are five other steps you can take: 1. Fight your denial reflex. This is especially difficult if you’re a strong, authoritative leader who is reluctant to show weakness. It’s easier to... View Details
Keywords: by Michael Blanding
  • Web

Online Business Courses & Certifications | HBS Online

applying and adapting your leadership style and managing the conditions that drive team performance. 6 weeks, 7-9 hrs/week Pay by July 7 $1,850 Certificate Management Essentials Professors Joseph Fuller & David Garvin Master four vital... View Details
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

failures, nor does it affect their perception of the person’s status. “Even after revealing their struggles or failures, high achievers still look good,” Brooks says. She cautioned that this effect works only for people who have reached... View Details
Keywords: by Dina Gerdeman
  • 26 Nov 2018
  • Book

Make Your Employees Feel Psychologically Safe

Keywords: by Martha Lagace
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

at all, and restocking could take months. "You had this multiplier effect of added complexity that went through the entire supply chain," Thomke says. The LEGO Group had also gotten too far away from the core values it had been... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • Web

Getting Started - Christensen Center for Teaching & Learning

Teaching by the Case Method Getting Started Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your Students Planning a Class Session Leading in the Classroom Providing Assessment &... View Details
  • Web

Skydeck - Alumni

while skiing 1,000 miles through the Alaskan wilderness? How to Have Effective Conversations Pulitzer Prize–winning journalist Charles Duhigg (MBA 2003) on the rules of real talk On the Job Recipients of the 2024 Alumni Achievement Award... View Details
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others, was published in July 2019 in the journal Organizational Behavior and Human Decision Processes. “Passion, like a smile, is contagious.” In the first study, which tested the View Details
Keywords: by Dina Gerdeman
  • Web

Technology & Innovation - Faculty & Research

Technology & Innovation Technology & Innovation December 2014 Article The Distinct Effects of Information Technology and Communication Technology on Firm Organization By: Nicholas Bloom, Luis Garicano, Raffaella Sadun and John Van Reenen... View Details
  • Article

Selling to Many Countries Within the U.S.

By: Frank V. Cespedes and Michael Wong
In pursuing growth, many companies have plans to sell to emerging markets like the so-called B-R-I-C nations (Brazil, Russia, India, China), but they overlook significant ethnic markets within the United States. For example, the combined African-American and Hispanic... View Details
Keywords: Management Style; Ethnicity; Sales; Business Growth and Maturation; Marketing Communications; Business Plan; Emerging Markets; Debates; Business Strategy; Growth and Development; Growth and Development Strategy; United States
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  • Sep 2007 - 2007
  • Conference Presentation

Antecedents of Boundary Spanning in Cross-functional NPD Teams

By: James R. Dillon, Shikhar Sarin and Amy C. Edmondson
Boundary spanning has been shown in prior research to enhance innovativeness and performance of product development teams. In this study, we examine team conditions that foster boundary spanning behavior. We analyze survey data from 207 members of 54 cross-functional... View Details
Keywords: Product Development; Innovation and Invention; Groups and Teams; Behavior; Performance Improvement; Boundaries; Leadership Style; Product; Complexity; Integration; Power and Influence
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  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

research associate at HBS. The article appears in the new issue of Stanford Social Innovation Review. “If you look at the history of any successful social change movement, you’ll see there were moments of really effective agitation,... View Details
Keywords: by Carmen Nobel
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

proven to be relatively timeless in spite of all of the more recent pronouncements. The classic Handbook of Leadership has defined the effective leader as someone 'who sets high standards and expresses caring.' Virtually all written since... View Details
Keywords: by Danielle Kost
  • 18 Feb 2021
  • Interview

Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?

By: Amy C. Edmondson and Chris Clearfield
During our conversation, we talked about:

• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
Keywords: Psychological Safety; Management Skills; Management Style; Interpersonal Communication
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  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

relationship with your new boss, they need to work effectively with you. In the past, have you done a good job of helping subordinates make their own transitions? What might you do differently this time? Planning For Five Conversations... View Details
Keywords: by Michael Watkins