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  • April 2022
  • Teaching Note

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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  • Web

Entrepreneurial Management - Faculty & Research

support in unequal environments, preferring individual over collective bargaining. Second, union organizers strategically respond to inequality in ways that may preserve membership but limit redistribution, such as shifting their campaign... View Details
  • 25 Oct 2016
  • First Look

October 25, 2016

strategic disclosure choices that have real consequences in both capital and labor markets. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51784 Ideological Segregation among Online Collaborators: Evidence from... View Details
Keywords: Sean Silverthorne
  • Article

The Pursuit of Power Corrupts: How Investing in Outside Options Motivates Opportunism in Relationships

By: D. Malhotra and F. Gino
Across three laboratory studies, this paper illustrates how a common strategic decision aimed at increasing one's own power—investing in outside options—can lead to opportunistic behavior in exchange relationships. We show that the extent to which individuals have... View Details
Keywords: Crime and Corruption; Motivation and Incentives; Opportunities; Relationships
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  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

of simple quantitative forecasting techniques—share similar consequences: both can result in an increase in internal costs and in the uncertainty and volatility of the system's replenishment orders. Further results of this paper provide argument and thus View Details
Keywords: Sean Silverthorne
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

providing firms with a wide variety of strategic solutions. The book was coedited by Feng Zhu, the MBA Class of 1958 Professor of Business Administration at Harvard Business School, along with Carmelo Cennamo of Copenhagen Business School... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • December 2022
  • Article

Fostering Perceptions of Authenticity via Sensitive Self-Disclosure

By: Li Jiang, Leslie K. John, Reihane Boghrati and Maryam Kouchaki
Leaders’ perceived authenticity—the sense that leaders are acting in accordance with their “true self”—is associated with positive outcomes for both employees and organizations alike. How might leaders foster this impression? We show that sensitive self-disclosure, in... View Details
Keywords: Authenticity; Weaknesses; Self-disclosure; Leaders; Impression Management; Leadership Style; Motivation and Incentives
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  • 20 Oct 2015
  • First Look

October 20, 2015

People Who Care About Others Cooperate More? Experimental Evidence from Relative Incentive Pay By: Hernandez, Pablo, Dylan B. Minor, and Dana Sisak Abstract—We experimentally study ways in which the social preferences of individuals and... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

regulation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55884 April 2019 Journal of Economic Behavior & Organization Incentives for Public Goods Inside Organizations: Field Experimental Evidence By: Blasco,... View Details
Keywords: Dina Gerdeman
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 2013
  • Working Paper

The Dirty Laundry of Employee Award Programs: Evidence from the Field

By: Timothy Gubler, Ian I. Larkin and Lamar Pierce
Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants to show that awards can carry significant... View Details
Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Failure; Service Industry
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  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

Publications In press Chap. 1 in Business Models and Modelling The Business Model: Nature and Benefits By: Casadesus-Masanell, Ramon, and John Heilbron Abstract—This paper considers the nature of the business model and its strategic... View Details
Keywords: Carmen Nobel
  • 20 Jan 2015
  • First Look

First Look: January 20

performance. Publisher's link: https://hbr.org/2015/01/the-truth-about-csr   Working Papers Auditor Lobbying on Accounting Standards By: Allen, Abigail M., Karthik Ramanna, and Sugata Roychowdhury Abstract—We examine how Big N auditors' changing View Details
Keywords: Sean Silverthorne
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

and more pervasive obstacles to clear strategic thinking and how challenging it is for companies to maintain their strategies over time. There are so many barriers that distract, deter, and divert managers from making clear View Details
Keywords: by Joan Magretta
  • 03 May 2011
  • First Look

First Look: May 3

http://www.hbs.edu/research/pdf/11-062.pdf 'Fit': Field Experimental Evidence on Sorting, Incentives and Creative Worker Performance Authors:Kevin J. Boudreau and Karim R. Lakhani Abstract We present the results of a 10-day field... View Details
Keywords: Sean Silverthorne
  • Web

Building the On-Demand Workforce - Managing the Future of Work

FREELANCERS PLAY IN THE "ON-DEMAND" WORKFORCE? Joseph Fuller Podcast Factoring high-skills freelancers into the enterprise equation Joseph Fuller & Allison Bailey 24 FEB 2021 | Managing the Future of Work Digital platforms for highly skilled freelancers are set to... View Details
  • Web

Negotiation, Organizations & Markets - Faculty & Research

people make decisions: that is, design and management of negotiations, organizations, and markets. In addition, members of the group share an abiding interest in the micro foundations of these phenomena. Our work is grounded in the power of View Details
  • 2015
  • Chapter

How Leaders Use Values-based Guidance Systems to Create Dynamic Capabilities

By: Rosabeth M. Kanter, Matthew Bird, Ethan Bernstein and Ryan Raffaelli
How do strategic leaders create change-adept organizations? Based on qualitative field research, this chapter argues that well-defined institutionalized purpose, values, and principles act as an organizational guidance system that integrates and strengthens the... View Details
Keywords: Dynamic Capabilities; Field Research; Intrinsic Motivation; Organizational Identity; Ecosystem; Organizational Change and Adaptation; Mission and Purpose; Motivation and Incentives; Research; Management Systems; Change
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  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

hospital business and a health insurance business, management decided to split the businesses apart through a corporate spin-off because it realized the businesses were strategically incompatible—the customers of one business were... View Details
Keywords: by Stuart C. Gilson
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

analytical research posits that low-powered incentives can motivate employees to generate creative ideas by diverting their attention away from fixating on performance measures associated with their standard tasks included in the View Details
Keywords: Dina Gerdeman