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  • All HBS Web  (551)
    • News  (62)
    • Research  (337)
    • Multimedia  (1)
  • Faculty Publications  (141)

Show Results For

  • All HBS Web  (551)
    • News  (62)
    • Research  (337)
    • Multimedia  (1)
  • Faculty Publications  (141)
← Page 7 of 551 Results →
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

management strategy for nonprofits is still relatively uncommon. Wei-Skillern noticed that each unit of Mass Audubon operated quite independently. A new CEO tried to align the units better on a day-to-day basis by instituting a new... View Details
Keywords: by Martha Lagace
  • Research Summary

Corporate Diplomacy

Michael Watkins is defining a top management function of increasing importance: the conduct of corporate diplomacy. Senior executives conduct the business equivalent of international diplomacy when they negotiate to sustain or transform relationships with influential... View Details
  • January 2024 (Revised June 2025)
  • Exercise

Travelogo: Understanding Customer Journeys

By: Eva Ascarza, Nicolas Padilla and Oded Netzer
In late May 2023, Sarah Merino, the newly appointed manager of the Customer Insights group at Travelogo—an online travel booking platform—initiates a comprehensive analysis of clickstream data to understand the varied behaviors and needs of their users. In preparation... View Details
Keywords: Customer Relationship Management; Analysis; Analytics and Data Science; Marketing Strategy; Segmentation; Consumer Behavior; Travel Industry; United States
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Ascarza, Eva, Nicolas Padilla, and Oded Netzer. "Travelogo: Understanding Customer Journeys." Harvard Business School Exercise 524-044, January 2024. (Revised June 2025.)
  • 03 Sep 2013
  • First Look

First Look: September 3

charge for the pads. The case raises issues of analyzing market potential, aligning price with business strategy, and determining the implications of price on the development and execution of integrated View Details
Keywords: Sean Silverthorne
  • July 2024
  • Article

The Home State Effect: How Subnational Governments Shape Climate Coalitions

By: Jonas Meckling and Samuel Trachtman
Organized business interests often seek to block public interest regulations. But whether firms oppose regulation depends on institutional context. We argue that, in federal systems, sub-national policies and politics can have a home state effect on firms' national... View Details
Keywords: Local Range; Governing Rules, Regulations, and Reforms; Business and Government Relations
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Meckling, Jonas, and Samuel Trachtman. "The Home State Effect: How Subnational Governments Shape Climate Coalitions." Governance 37, no. 3 (July 2024): 887–905.
  • May 1987 (Revised June 1987)
  • Background Note

Note on Manufacturing Resource Planning (MRP II)

By: David A. Garvin
Describes Manufacturing Resource Planning (MRP II), a production technique designed to couple business and financial plans with manufacturing plans. It is an important tool for aligning manufacturing with a company's overall strategy and goals. Describes MRPII,... View Details
Keywords: Design; Finance; Surveys; Goals and Objectives; Resource Allocation; Production; Mission and Purpose; Strategic Planning; Business Strategy
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Garvin, David A. "Note on Manufacturing Resource Planning (MRP II)." Harvard Business School Background Note 687-097, May 1987. (Revised June 1987.)
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

firms; and Ashish Nanda, who researches management issues and strategic alliances among professional service organizations and formerly served as an executive with the Tata Group of companies in India. The program also facilitates... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 05 Feb 2025
  • Blog Post

Leadership with purpose: Redefining success and impact with Satpal Singh (SELP—India 4, 2019)

career before HBS had been driven by extensive execution and deep functional expertise. I had been fortunate to work in various domains, from strategic sourcing to operations, but I was searching for something more—a vision for the kind... View Details
Keywords: All Industries
  • Research Summary

Vertical Relationships Between Firms

Where should a firm draw its boundaries in the vertical chain of production? This has proved to be one of the most interesting and contentious debates among economists and strategists alike. On one hand, vertical integration into upstream and downstream businesses may... View Details
  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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Tamayo, Jorge, Raffaella Sadun, and Jenyfeer Martinez Buitrago. "Davivienda Bank's Upskilling and Reskilling Strategy in Colombia." Harvard Business School Case 724-425, December 2023.
  • May 2025 (Revised June 2025)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag
This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Health Pandemics; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Leading Change; Product Launch; Supply Chain; Organizational Change and Adaptation; Alignment; Pharmaceutical Industry; Biotechnology Industry; Health Industry; United States; Asia; Europe; Latin America
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Hill, Linda A., and Lydia Begag. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)." Harvard Business School Supplement 425-079, May 2025. (Revised June 2025.)
  • 19 Jul 2021
  • Blog Post

Building a Powerful Network of Talent at American Tower

reflective about my next steps and determine the type of leader I wanted to be.” While she didn’t know it yet, Nyantekyi-Owusu’s goals aligned perfectly with a company that has a significant footprint around the world even if they are not... View Details
Keywords: Technology; Telecommunications

    Monique Burns Thompson

    Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

    • December 2024 (Revised July 2025)
    • Case

    Arcor Group: Navigating Agribusiness Challenges in Argentina

    By: Alberto Cavallo, Jenyfeer Martinez Buitrago and Mariana Cal
    In 2016, Arcor Group, Argentina's leading food company, faced a pivotal decision regarding its newly formed Agribusiness division. CEO Luis Alejandro Pagani and Modesto Magadán, General Manager of the Agribusiness division, evaluated whether to increase investments in... View Details
    Keywords: Factories, Labs, and Plants; Market Entry and Exit; Production; Business Strategy; Growth and Development Strategy; Food and Beverage Industry; Agriculture and Agribusiness Industry; Argentina
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    Cavallo, Alberto, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcor Group: Navigating Agribusiness Challenges in Argentina." Harvard Business School Case 725-022, December 2024. (Revised July 2025.)
    • April 2021 (Revised January 2022)
    • Case

    SA Taxi: A Vehicle for Empowerment? (A)

    By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
    SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details
    Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa
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    Hsieh, Nien-he, Dilyana Karadzhova Botha, and F. Christopher Eaglin. "SA Taxi: A Vehicle for Empowerment? (A)." Harvard Business School Case 321-138, April 2021. (Revised January 2022.)
    • 10 Dec 2018
    • Blog Post

    Interning in the Technology Sector

    Shelby Colby, MBA 2019, describes her summer at Hubspot interning in the product group. Coming from previous roles in management consulting focused on strategic analysis, she was looking for a role where she could be hands-on in the... View Details
    Keywords: Technology
    • Working Paper

    Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application

    By: Flora Feng, Charis Li and Shunyuan Zhang
    Peer-to-peer (P2P) marketplaces have seen exponential growth in recent years featured by unique offerings from individual providers. Despite the perceived value of uniqueness, scalable quantification of visual uniqueness in P2P platforms like Airbnb has been largely... View Details
    Keywords: Peer-to-peer Markets; Marketplace Matching; AI and Machine Learning; Demand and Consumers; Digital Platforms; Marketing
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    Feng, Flora, Charis Li, and Shunyuan Zhang. "Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application." SSRN Working Paper Series, No. 4665286, February 2024.
    • April 2021 (Revised January 2022)
    • Supplement

    SA Taxi: A Vehicle for Empowerment? (B)

    By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
    SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details
    Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa
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    Hsieh, Nien-he, Dilyana Karadzhova Botha, and F. Christopher Eaglin. "SA Taxi: A Vehicle for Empowerment? (B)." Harvard Business School Supplement 321-141, April 2021. (Revised January 2022.)
    • 06 Oct 2003
    • Research & Ideas

    The Growth of the Social Enterprise

    expansion. Rather, different structures appear to have different strategic implications, and nonprofits must consider how these implications align with their particular organization and expansion goals. In... View Details
    Keywords: by Carla Tishler
    • 23 Dec 2002
    • Research & Ideas

    Partnering and the Balanced Scorecard

    purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a... View Details
    Keywords: by Robert S. Kaplan & David P. Norton
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