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Publications

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  • All HBS Web  (542)
    • News  (62)
    • Research  (331)
    • Multimedia  (1)
  • Faculty Publications  (131)

Show Results For

  • All HBS Web  (542)
    • News  (62)
    • Research  (331)
    • Multimedia  (1)
  • Faculty Publications  (131)
← Page 7 of 542 Results →
  • Research Summary

Corporate Diplomacy

Michael Watkins is defining a top management function of increasing importance: the conduct of corporate diplomacy. Senior executives conduct the business equivalent of international diplomacy when they negotiate to sustain or transform relationships with influential... View Details
  • May 1987 (Revised June 1987)
  • Background Note

Note on Manufacturing Resource Planning (MRP II)

By: David A. Garvin
Describes Manufacturing Resource Planning (MRP II), a production technique designed to couple business and financial plans with manufacturing plans. It is an important tool for aligning manufacturing with a company's overall strategy and goals. Describes MRPII,... View Details
Keywords: Design; Finance; Surveys; Goals and Objectives; Resource Allocation; Production; Mission and Purpose; Strategic Planning; Business Strategy
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Garvin, David A. "Note on Manufacturing Resource Planning (MRP II)." Harvard Business School Background Note 687-097, May 1987. (Revised June 1987.)
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

firms; and Ashish Nanda, who researches management issues and strategic alliances among professional service organizations and formerly served as an executive with the Tata Group of companies in India. The program also facilitates... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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Tamayo, Jorge, Raffaella Sadun, and Jenyfeer Martinez Buitrago. "Davivienda Bank's Upskilling and Reskilling Strategy in Colombia." Harvard Business School Case 724-425, December 2023.
  • 19 Jul 2021
  • Blog Post

Building a Powerful Network of Talent at American Tower

reflective about my next steps and determine the type of leader I wanted to be.” While she didn’t know it yet, Nyantekyi-Owusu’s goals aligned perfectly with a company that has a significant footprint around the world even if they are not... View Details
Keywords: Technology; Telecommunications
  • Research Summary

Vertical Relationships Between Firms

Where should a firm draw its boundaries in the vertical chain of production? This has proved to be one of the most interesting and contentious debates among economists and strategists alike. On one hand, vertical integration into upstream and downstream businesses may... View Details
  • May 2025 (Revised June 2025)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag
This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Health Pandemics; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Leading Change; Product Launch; Supply Chain; Organizational Change and Adaptation; Alignment; Pharmaceutical Industry; Biotechnology Industry; Health Industry; United States; Asia; Europe; Latin America
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Hill, Linda A., and Lydia Begag. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)." Harvard Business School Supplement 425-079, May 2025. (Revised June 2025.)

    Monique Burns Thompson

    Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

    • 05 Feb 2025
    • Blog Post

    Leadership with purpose: Redefining success and impact with Satpal Singh (SELP—India 4, 2019)

    career before HBS had been driven by extensive execution and deep functional expertise. I had been fortunate to work in various domains, from strategic sourcing to operations, but I was searching for something more—a vision for the kind... View Details
    Keywords: All Industries
    • April 2021 (Revised January 2022)
    • Case

    SA Taxi: A Vehicle for Empowerment? (A)

    By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
    SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details
    Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa
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    Hsieh, Nien-he, Dilyana Karadzhova Botha, and F. Christopher Eaglin. "SA Taxi: A Vehicle for Empowerment? (A)." Harvard Business School Case 321-138, April 2021. (Revised January 2022.)
    • 06 Oct 2003
    • Research & Ideas

    The Growth of the Social Enterprise

    expansion. Rather, different structures appear to have different strategic implications, and nonprofits must consider how these implications align with their particular organization and expansion goals. In... View Details
    Keywords: by Carla Tishler
    • 09 Mar 2016
    • Lessons from the Classroom

    In This Classroom, Beer Can Improve Your Grade

    In a large circular classroom called The Hives, Ramon Casadesus-Masanell is roaming the floors this week as he oversees the second running of Strategic Brew, a computerized business simulation designed for first-year MBA students at... View Details
    Keywords: by Roberta Holland; Education; Food & Beverage
    • Working Paper

    Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application

    By: Flora Feng, Charis Li and Shunyuan Zhang
    Peer-to-peer (P2P) marketplaces have seen exponential growth in recent years featured by unique offerings from individual providers. Despite the perceived value of uniqueness, scalable quantification of visual uniqueness in P2P platforms like Airbnb has been largely... View Details
    Keywords: Peer-to-peer Markets; Marketplace Matching; AI and Machine Learning; Demand and Consumers; Digital Platforms; Marketing
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    Feng, Flora, Charis Li, and Shunyuan Zhang. "Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application." SSRN Working Paper Series, No. 4665286, February 2024.
    • April 2021 (Revised January 2022)
    • Supplement

    SA Taxi: A Vehicle for Empowerment? (B)

    By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
    SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details
    Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa
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    Hsieh, Nien-he, Dilyana Karadzhova Botha, and F. Christopher Eaglin. "SA Taxi: A Vehicle for Empowerment? (B)." Harvard Business School Supplement 321-141, April 2021. (Revised January 2022.)
    • 10 Dec 2018
    • Blog Post

    Interning in the Technology Sector

    Shelby Colby, MBA 2019, describes her summer at Hubspot interning in the product group. Coming from previous roles in management consulting focused on strategic analysis, she was looking for a role where she could be hands-on in the... View Details
    Keywords: Technology

      Jill J. Avery

      Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

      Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels & motels; food; beverage
      • 26 Jul 2011
      • First Look

      First Look: July 26

      improvement in hospitals, allocating resources to search for and select high benefit/cost problems appears to be of limited benefit versus allocating resources to take action on known problems. This approach also aligns with how managers... View Details
      Keywords: Sean Silverthorne
      • 23 Dec 2002
      • Research & Ideas

      Partnering and the Balanced Scorecard

      purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a... View Details
      Keywords: by Robert S. Kaplan & David P. Norton
      • March 2013 (Revised October 2013)
      • Supplement

      Growing Integrated Services at Jones Lang LaSalle (2008) (C)

      By: Ranjay Gulati and Luciana Silvestri
      This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2005 and 2008. Having dismantled its long-standing service-line-oriented structure, JLL created two interdependent groups: Accounts and Markets. Accounts housed... View Details
      Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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      Gulati, Ranjay, and Luciana Silvestri. "Growing Integrated Services at Jones Lang LaSalle (2008) (C)." Harvard Business School Supplement 113-116, March 2013. (Revised October 2013.)
      • 16 Dec 2014
      • First Look

      First Look: December 16

      and rehabilitative care for a patient's medical condition-is the only approach that aligns providers, payers, and suppliers in a healthy competition to increase patient value. In this article, we articulate the principles of value‐based... View Details
      Keywords: Sean Silverthorne
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