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Show Results For
- All HBS Web
(650)
- News (280)
- Research (291)
- Events (1)
- Multimedia (6)
- Faculty Publications (49)
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- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
serial entrepreneur and leadership coach. Unleashed, their second book, reflects the married couple’s passion for sharing the knowledge and experience they have gained through years as “accelerators of action.” Kristen Senz: How did you... View Details
Keywords: by Kristen Senz
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
women." Hence brands like Broga (yoga for bros) and Powerful Yogurt ("the first yogurt for men," according to its website). Brand managers also must consider the effect of expanding a historically male-centric brand to include female consumers. Avery... View Details
- 23 Sep 2014
- First Look
First Look: September 23
served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin for its decentralization, intentionally relying on no single server or set of servers to store transactions and also... View Details
Keywords: Sean Silverthorne
- 11 Sep 2012
- First Look
First Look: September 11
by inventory shrinkage and cash shortage. Using two store-level datasets from the convenience store industry, we find that relative wages are negatively associated with employee theft after we control for each store's employee... View Details
Keywords: Sean Silverthorne
- 04 Dec 2019
- Book
Creating the Experimentation Organization
experiments to optimize customer experience—and their own return on investment. “Very few people know they are participants in this massive experimentation ecosystem,” says Thomke. And it’s not just online. Retailers such as Walmart and... View Details
Keywords: by Michael Blanding
- 23 Nov 2021
- Research & Ideas
The Vinyl Renaissance: Take Those Old Records Off the Shelf
record was relatively easy. The major labels used to own plants to ensure they had enough product to keep record store bins stocked. What does the landscape look like today? Kelleher: In North America, I estimate there are probably 20... View Details
- 20 Jan 2010
- First Look
First Look: Jan. 20
business—period. So you experiment for survival," explained Lo. The case examines the company's integration into retail stores and looks closely at the Liv/giant pilot and the surprising business model... View Details
Keywords: Martha Lagace
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
tense, it will pay off,” Whillans says. Many people also waste too much time trying to find the cheapest prices, whether by driving out of the way for the least-expensive gas or schlepping to multiple stores for slightly lower prices. In... View Details
Keywords: by Dina Gerdeman
- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
experience. Not so manufacturers and their complex webs of suppliers, who in many cases lack that same experience or large-scale backup plans. The result: a chaotic scramble resulting in production delays, product shortages, and higher... View Details
- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
express to you how exceptional the experience has been," says Frei. "I have never received papers like this, ever." According to the course description, "CCE explores how to identify and overcome the barriers to... View Details
Keywords: by Michael Blanding
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
makes consumers more willing to pay for safety features." Already during the pandemic, companies have been creative in identifying "low-hanging fruit" that could be quickly implemented in their operations. Grocery stores... View Details
Keywords: by Hong Luo and Alberto Galasso
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
and Heidi Liu Abstract— Eleven experiments provide evidence that people have a tendency to “shoot the messenger,” deeming innocent bearers of bad news unlikeable. In a preregistered lab experiment, participants rated messengers who... View Details
Keywords: Dina Gerdeman
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
support all these activities through a conscious and proactive effort to be as effective and clear as possible in their communication to both internal and external stakeholders. To learn more, read Restarting Under Uncertainty: Managerial View Details
Keywords: by Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
"Renew Blue" strategy. When he took over, Best Buy was losing share to Amazon.com, which was encouraging consumers to view products at Best Buy and other physical stores and then buy them for a lower price online, a practice known as... View Details
Keywords: Sean Silverthorne
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
she set store standards, instituted training programs, and rejuvenated performance. Due to her success in operations over the next two years, this manager received two more challenging assignments. First, she became director of sales for... View Details
Keywords: by Linda Hill
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
night. Unlike the routine habits or obligations people feel they must get done, relationship rituals are pleasurable experiences that hold significance, acting as symbolically meaningful signs of a solid and happy partnership. Couples who... View Details
Keywords: by Dina Gerdeman
- 25 Jun 2013
- First Look
First Look: June 25
it was achieved. These results clarify our understanding of the correspondence bias using evidence from both archival studies and experiments with experienced professionals. We discuss implications for both admissions and personnel... View Details
Keywords: Anna Secino
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
end of a call may be having a dramatic experience during this crisis is an important subtext for how they are navigating the conversation with me.” LEADING IN TIMES OF UNCERTAINTY More Stories in This Series Pandemic Self-Care for CEOs:... View Details
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
oxygen that touched a product, thus preventing discoloration. “Cellophane played a big part in how the color of food started to be controlled and standardized,” she says. The rise of self-service grocery stores Through the turn of the... View Details
- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
victims, you get a much more visceral experience and a sense of what is lost.” A neighborhood destroyed The massacre was ostensibly sparked by an incident on May 30, 1921, when Dick Rowland, a 19-year-old Black shoe shiner, tripped while... View Details
Keywords: by Michael Blanding