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  • 26 Aug 2014
  • First Look

First Look: August 26

Abstract—To create social ties to support their professional or personal goals, people actively engage in instrumental networking. Drawing from moral psychology research, we posit that this intentional behavior has unintended consequences... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2013
  • First Look

First Look: July 30

uncover unexpected effects of leaders' legitimation efforts. Leaders engaged in a set of legitimation activities aimed at helping external stakeholders understand and appreciate the firm and its industry.... View Details
Keywords: Anna Secino
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

are much weaker. In individual-level regressions of engagement in category-spanning communication patterns, we find that women, mid- to high-level executives, and members of the executive management, sales and marketing functions are most... View Details
Keywords: Martha Lagace
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

ones; and they need to make it safe and sufficiently simple to participate in the market, as opposed to transacting outside of the market, or having to engage in costly and risky strategic behavior. I'll draw on recent examples of market... View Details
Keywords: Martha Lagace
  • 22 Jul 2014
  • First Look

First Look: July 22

stakeholders. In the case of Shire, both a commitment to integrated thinking and the adoption of integrated reporting appear to have helped the company attract longer-term investors, which in turn has strengthened management's confidence to carry out its strategy of... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2011
  • First Look

First Look: June 28

enhanced stakeholder engagement through CSR, and reduced informational asymmetries, due to increased transparency through non-financial reporting. Using a large cross-section of firms, we show that firms... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

engage in open communication. Because open communication is vital to any project, these perceptions can hurt team performance. These negative effects of leader power can be virtually eliminated simply by clearly communicating the idea... View Details
Keywords: by Staff
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team dynamics when I worked in a... View Details
Keywords: by Sarah Jane Gilbert
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

from analytics when they haven’t declared it themselves. If marketers avoid those tactics, use data judiciously, focus on increasing trust and transparency, and offer people control over their personal data, their ads are much more likely to be accepted by consumers... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

help mold enterprise mission, vision, value, and character; and with building enterprise reputation through stakeholder engagement. As a part of the "C-Suite," the CCO must understand not only the psychology and sociology of the... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

produced. Scoring high in all these categories, BMW believes that its reputation as the world's "greenest" car company plays an important role in brand awareness and customer satisfaction, factors that contribute to revenue growth. So how can shareholders and... View Details
Keywords: by Staff
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that engages in supply learning. We... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2013
  • First Look

First Look: January 15

circumscribe citizen-employees, and they engage in production and trade. But individual corporations are no longer adequate to serve as the primary unit of analysis. Over the years, systems of distributed innovation-so-called business... View Details
Keywords: Sean Silverthorne
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

accelerate through the crisis. We are finding that there are three stages of addressing a crisis: Stabilize and defend your core business by engaging employees, customers, suppliers and members of your community to identify and address... View Details
Keywords: by Danielle Kost
  • 09 Dec 2014
  • First Look

First Look: December 9

Abstract—We tested whether engaging in expansive (vs. contractive) "power poses" before a stressful job interview-preparatory power posing-would enhance performance during the interview. Participants adopted high-power (i.e.,... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

message" with different emphasis for the different groups of its broadening investor and stakeholder base. This sounds obvious but it's only possible if one intimately knows and understands the different constituencies. The bulk of... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

differences, clearly public entrepreneurs are ultimately responsible to and accountable to voters, citizens, people living in the community. And that’s different from being mainly responsible to private stakeholders and private customers.... View Details
Keywords: by Martha Lagace
  • 13 Dec 2016
  • First Look

December 13, 2016

forthcoming Journal of Investment Consulting Cloaked Trading By: Cohen, Lauren, Dong Lou, and Christopher J. Malloy Abstract—Using a novel, proprietary database of micro-level trading activities by asset managers, we show strong evidence of asset managers View Details
Keywords: Carmen Nobel
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

relationships to attain the desired outcome. Of comparable importance is an understanding of why the other partner wishes to engage in the collaboration so that the participant can be responsive to those goals and needs. In thinking about... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

focused center, particularly if regional stakeholders become overly dominant, and the implicit goal becomes to support local industries. If this occurs, the NNMI is doomed to failure, since no one region has a monopoly on the expertise... View Details
Keywords: by Gary Pisano; Manufacturing

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