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- All HBS Web (348)
- Faculty Publications (18)
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2024 Reunion Presentations - Alumni
Info As Netflix Film Chairman, Dan Lin (MBA 1999) oversees movie production at the world’s largest streaming service at 270 million subscribers and counting. With a solid grip on financials and a track record of hits like The LEGO Movie ,... View Details
- 01 Jun 2020
- News
Check In
option where we drop the delivery next to the door so they don’t have any interaction with people. The unfortunate thing is that hospitality is all about people. We’re now, as an industry, trying to figure View Details
- 01 Jun 2020
- News
Prognosis
deployed after the Boston Marathon bombing, as well as during world wars, previous pandemics, and other disasters. With that structure in place, the hospital was able to make the “crisp decisions that are required in warlike times,” says... View Details
- 12 May 2015
- News
A Flash of Insight
debris toward Brooklyn. The smell of smoke remained in the air for weeks as charred pieces of office documents and personal effects drifted down onto his rooftop garden. “I remember spending long moments staring out of our windows toward... View Details
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
doing those things and operating well, then you can start making the changes that are visible to consumers. You know, now you can start rolling out a new menu. Now you can start rolling out a new value menu.... View Details
- 27 Apr 2018
- News
Placing Nurses Where They Are Needed
Alejandro Moreno (MBA 1988) is CEO of Nightingale Nurses, a service that provides traveling nurses to hospitals and health care facilities across the United States. In this interview, he talks about the... View Details
- 01 Jun 2015
- News
Leadership on a Global Stage
When the inaugural West Point All-Academies Asia Summit opens in Singapore on June 25, Ray Jefferson (MBA 2000) will celebrate a personal moment of triumph. For the Summit’s point man, this first-ever gathering in Asia for graduates of all of the US View Details
Keywords: Robert S. Benchley
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details
- 01 Mar 2004
- News
Zanzibar: Something for Everyone
unripe peach. Covered in a bright, red, stringy substance that turns out to be mace, the nutmeg seed is dried and ground to form the familiar spice. At the conclusion of the tour, we sat on benches and tasted a variety of just-picked... View Details
- 01 Jun 2010
- News
Michael Depatie
General Services Administration. The ballroom was once the Postmaster General’s library, and a cupola lets in natural light. During the Civil War it was used as a hospital operating room where amputations... View Details
- 01 Sep 2007
- News
To The Rescue
Herculean task of getting EMRI up and running in six months. When he accomplished the nearly impossible in seven months, launching the service on August 15, 2005, Indian Independence Day, Raju pointed out... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
operational excellence, when a student, Kara Medoff Barnett (MBA '07), threw him a curveball of a question: "What is the hospital doing to teach its doctors about empathy?" It turned out that Barnett's... View Details
- 17 Nov 2015
- Lessons from the Classroom
How Activist Investors Became Respectable
widespread, the type of criticism activists levy seems less out of place. Glass Lewis and Institutional Shareholder Services (ISS) both backed Peltz’s campaign for a board seat at DuPont this year, for... View Details
- 01 Mar 2004
- News
Safari Beauty
of the hunting and cub care. Needless to say, there were many amusing remarks made regarding the similarities between the animal kingdom and the human world. As we looked out the window on our drives, we’d often see the gnarled branches... View Details
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
help your startup stand out from the rest, listen to the innovation heads at Boston Children’s Hospital and Brigham and Women’s Hospital discuss what View Details
Keywords: April White
- 01 Sep 2024
- News
The Exchange: Lessons from the Edge
Image by John Ritter Professors Geoff Jones and Tarun Khanna had been toiling away from their respective HBS offices for many years, each of them interested in emerging markets but expressed through different disciplines: Jones, a historian, was studying how the world... View Details
- 01 Mar 2025
- News
Venture: Time Heals All
Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse managers must... View Details
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
hospital association buying groups. For their part, the buying groups try to get as many products and services as they can for whatever fee they've agreed to pay in the contract. Owens & Minor decided to... View Details
Keywords: by Martha Lagace
- 01 Jun 2006
- News
Faculty Books
ensure that alignment is sustained. Redefining Health Care by Michael E. Porter and Elizabeth Olmsted Teisberg (HBS Press) Professor Porter and his colleague argue that health plans, networks, and hospitals have competed to shift costs,... View Details
- 01 Mar 2009
- News
A New Approach to Health-Care Reform
CHRISTENSEN: “By some estimates, 50 percent of all health care is driven by physician and hospital supply, not by patients’ needs.” An acclaimed author and expert on the development and commercialization of technological and business... View Details