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- All HBS Web (467)
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- All HBS Web (467)
- Faculty Publications (116)
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- 08 Sep 2015
- First Look
September 8, 2015
complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be the subject of justified sales complaints, relative to smaller independent experts, despite doing substantially... View Details
Keywords: Carmen Nobel
- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
suggests that the effect translates to an average of $10,000 over an average six-year-career influencer. “If consumers aren’t perceiving social influencers as trustworthy and authentic, much of their marketing effort might not lead to a... View Details
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
insurance plan. They are likely to choose a low-deductible plan with a high premium even when there is an option to choose a higher-deductible plan that is ultimately less expensive and fits their medical needs just as well. In fact,... View Details
- 14 Apr 2015
- First Look
First Look: April 14
Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing managerial practices requires complementary changes in the firm's "culture" or in... View Details
Keywords: Sean Silverthorne
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
insurance and all that stuff. So that’s a game changer for most automotive companies. What does it mean, and how is it going to change who they are and how they do what they do?” Gulati also notes some wartime parallels between the FBI’s... View Details
Keywords: by Carmen Nobel
- 27 Jul 2010
- First Look
First Look: July 27
generations to come. Publisher's Link: http://press.princeton.edu/titles/9261.html The Impact of Corporate Social Responsibility on Investment Recommendations Authors:Ioannis Ioannou and George Serafeim Publication:Best Paper Proceedings... View Details
Keywords: Martha Lagace
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
promising source of potential savings for other segments of the commercial insurance market. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53250 September 14, 2017 Personality and Social... View Details
Keywords: Sean Silverthorne
- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
also "to provide a work environment of openness built on trust where every member of the team feels free to express their views/opinions without fear of ridicule or reprisal." Debbe Kennedy called for management to insure... View Details
Keywords: by Jim Heskett
- 17 Aug 2021
- Op-Ed
Dispensing Justice: The Case for Legalizing Cannabis Nationally
deductions or credits. "Banks are extremely chary about extending capital to them. Even if they do, banks charge cannabis firms hefty fees." These inefficiencies are compounded by a dearth of capital. Banks face a severe penalty—nullification of depositary View Details
Keywords: by Ashish Nanda and Tabatha Robinson
- 05 Jul 2006
- What Do You Think?
How Important Is “Executive Intelligence” for Leaders?
defined? How can an organization, beginning with its board of directors, insure that EI is being factored into the selection and development of leaders? What implications does this have for business school curricula? What do you think?... View Details
Keywords: by James Heskett
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
quality, such as requiring reviewers to create publicly available profiles, and identifying some as "elite reviewers" based on their number of reviews, so users can give them extra weight. Holding users accountable with social... View Details
- 2008
- Other Unpublished Work
Accounting, Risk Management and the Aftermath of a Control Debacle
By: Anette Mikes
Despite the widespread adoption of risk management systems in the financial services industry, recent control debacles highlight the apparent lack of top managerial attention to risk controls. Yet in order to understand the workings and uses of risk controls (or any... View Details
- 31 Jan 2018
- Research & Ideas
American Idle: Workers Spend Too Much Time Waiting for Something to Do
Brodsky. “With idle time, the organization is often hurt by it, and it’s not enjoyable for employees either.” Involuntary idle time can have a variety of causes, including built-in excess capacity, in which a company intentionally schedules more workers than it needs... View Details
Keywords: by Michael Blanding
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
have been prepared for this?” Melman responded. “A lot of our dining rooms have zero sales. I don’t think there are many businesses in general that have a plan for zero sales. It’s not that we’re not prepared for not having business due to an emergency. We have... View Details
- 19 Feb 2013
- First Look
First Look: Feb. 19
insurance benefits) for providing worker insurance. Employment regulations more directly tax firms making frequent labor adjustments than other labor market insurance mechanisms. Venture capital investors... View Details
Keywords: Sean Silverthorne
- 07 Dec 2010
- First Look
First Look: Dec. 7
(EV) reporting by firms with life insurance operations to assess the impact of unregulated financial reporting on transparency and to examine the institutional characteristics that promote unregulated reporting. Under EV accounting the... View Details
Keywords: Sean Silverthorne
- 28 Apr 2015
- First Look
First Look: April 28
theorized to be 1) normative or value-laden, 2) progressing in bursts of change over time, 3) socially constructed and culturally embedded, and 4) associated with logics that shape practices. We develop a framework, outlining the... View Details
Keywords: Sean Silverthorne
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details
Keywords: by Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Has Entered the Mainstream By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Leaders in all sectors, from business to sports to education, are increasingly wading into controversial political and social issues. Based on interviews... View Details
Keywords: Sean Silverthorne
- 26 Mar 2013
- First Look
First Look: March 26
order to achieve higher yields-is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for reaching for yield among insurance... View Details
Keywords: Sean Silverthorne