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      • Faculty Publications  (180)

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      • November 2011
      • Article

      How Great Companies Think Differently

      By: Rosabeth Moss Kanter
      Corporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American capitalist system, molds the actions of most corporations, constraining them to focus on maximizing short-term... View Details
      Keywords: Decision Choices and Conditions; Profit; Leadership; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Behavior; Social Issues; Competitive Advantage
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      Kanter, Rosabeth Moss. "How Great Companies Think Differently." Harvard Business Review 89, no. 11 (November 2011).
      • 2011
      • Chapter

      Cognitive, Affective, and Special-interest Barriers to Policy Making

      By: Lisa L. Shu, Chia-Jung Tsay and Max Bazerman
      Keywords: Policy; Cognition and Thinking; Emotions; Conflict of Interests
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      Shu, Lisa L., Chia-Jung Tsay, and Max Bazerman. "Cognitive, Affective, and Special-interest Barriers to Policy Making." In Social Judgment and Decision Making, edited by Joachim Krueger.Frontiers of Social Psychology. Psychology Press, 2011.
      • September 2011 (Revised December 2014)
      • Background Note

      Learning to Negotiate

      By: Michael Wheeler
      This brief note introduces to the student the challenges and rewards of learning to be a more skilled negotiator. Negotiation requires the integration of keen analytic insight with emotional intelligence capabilities. View Details
      Keywords: Negotiation; Social Psychology
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      Wheeler, Michael. "Learning to Negotiate." Harvard Business School Background Note 912-004, September 2011. (Revised December 2014.)
      • 2011
      • Book

      The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

      By: Teresa M. Amabile and Steve J. Kramer
      The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
      Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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      Amabile, Teresa M., and Steve J. Kramer. The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work. Harvard Business Review Press, 2011.
      • May 2011
      • Article

      Can Nervous Nelly Negotiate? How Anxiety Causes Negotiators to Make Low First Offers, Exit Early, and Earn Less Profit

      By: A.W. Brooks and M.E. Schweitzer
      Negotiations trigger anxiety. Across four studies, we demonstrate that anxiety is harmful to negotiator performance. In our experiments, we induced either anxiety or neutral feelings and studied behavior in negotiation and continuous shrinking-pie tasks. Compared to... View Details
      Keywords: Behavior; Negotiation Participants; Outcome or Result; Emotions
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      Brooks, A.W., and M.E. Schweitzer. "Can Nervous Nelly Negotiate? How Anxiety Causes Negotiators to Make Low First Offers, Exit Early, and Earn Less Profit." Organizational Behavior and Human Decision Processes 115, no. 1 (May 2011): 43–54. (Awarded Best Paper with a Student as First Author by the International Association for Conflict Management, 2010.)
      • May 2011
      • Article

      The Power of Small Wins

      By: Teresa M. Amabile and Steven J. Kramer
      What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
      Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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      Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
      • April 2011
      • Article

      The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry

      By: David Ager
      This ethnographic case study has focused in depth on one type of acquisition, that of two small, young firms (each with less than 2,000 employees and less than ten years in operation) acquired by one company in the software development industry based in the United... View Details
      Keywords: Integration; Organizational Change and Adaptation; Behavior; Groups and Teams; Mergers and Acquisitions; Emotions
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      Ager, David. "The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry." Journal of Contemporary Ethnography 40, no. 2 (April 2011): 199–230.
      • March 2011
      • Article

      Meeting the Challenges of a Person-Centric Work Psychology

      By: Teresa M. Amabile and Steven J. Kramer
      In this article, the authors discuss person-centric work psychology, a paradigm developed by H. M. Weiss and D. E. Rupp regarding daily work life psychology. They cited three challenges of the paradigm such as the collection, and analysis of data, the certainty of the... View Details
      Keywords: Employees; Social Psychology; Emotions; Perception; Motivation and Incentives
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      Amabile, Teresa M., and Steven J. Kramer. "Meeting the Challenges of a Person-Centric Work Psychology." Industrial and Organizational Psychology: Perspectives on Science and Practice 4, no. 1 (March 2011): 116–121.
      • March 2011
      • Article

      Zoom In, Zoom Out

      By: Rosabeth Moss Kanter
      Zoom buttons on digital devices let us examine images from many viewpoints. They also provide an apt metaphor for modes of strategic thinking. Some people prefer to see things up close, others from afar. Both perspectives have virtues. But they should not be fixed... View Details
      Keywords: Strategy; Cognition and Thinking; Perspective; Leadership; Opportunities; Decisions
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      Kanter, Rosabeth Moss. "Zoom In, Zoom Out." Harvard Business Review 89, no. 3 (March 2011).
      • February 2011
      • Article

      It's the Recipient That Counts: Spending Money on Strong Social Ties Leads to Greater Happiness Than Spending on Weak Social Ties

      By: Lara B. Aknin, Gillian M. Sandstrom, Elizabeth W. Dunn and Michael I. Norton
      Previous research has shown that spending money on others (prosocial spending) increases happiness. But, do the happiness gains depend on who the money is spent on? Sociologists have distinguished between strong ties with close friends and family and weak... View Details
      Keywords: Happiness; Relationships; Philanthropy and Charitable Giving
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      Aknin, Lara B., Gillian M. Sandstrom, Elizabeth W. Dunn, and Michael I. Norton. "It's the Recipient That Counts: Spending Money on Strong Social Ties Leads to Greater Happiness Than Spending on Weak Social Ties." PLoS ONE 6, no. 2 (February 2011): e17018.
      • 2010
      • Other Teaching and Training Material

      Note: Moral Decision-Making: Reason, Emotion & Luck (revised) 9-910-029

      By: Michael A. Wheeler
      Keywords: Moral Sensibility; Emotions
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      Wheeler, Michael A. "Note: Moral Decision-Making: Reason, Emotion & Luck (revised) 9-910-029." 2010.
      • September 2010 (Revised December 2022)
      • Case

      Recruiting Andrew Yard (A)

      By: Brian J. Hall, Nicole S. Bennett and Sara del Nido
      This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly... View Details
      Keywords: Communication Strategy; Interpersonal Communication; Executive Compensation; Negotiation; Negotiation Style; Emotions
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      Hall, Brian J., Nicole S. Bennett, and Sara del Nido. "Recruiting Andrew Yard (A)." Harvard Business School Case 911-028, September 2010. (Revised December 2022.)
      • September 2010 (Revised July 2012)
      • Supplement

      Recruiting Andrew Yard (B)

      By: Brian J. Hall, Nicole Shae Bennett and Sara del Nido
      This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly... View Details
      Keywords: Interpersonal Communication; Recruitment; Negotiation Offer; Performance Effectiveness; Emotions; Motivation and Incentives; Strategy
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      Hall, Brian J., Nicole Shae Bennett, and Sara del Nido. "Recruiting Andrew Yard (B)." Harvard Business School Supplement 911-029, September 2010. (Revised July 2012.)
      • September 2010 (Revised July 2012)
      • Supplement

      Recruiting Andrew Yard (C)

      By: Brian J. Hall, Nicole Shae Bennett and Sara del Nido
      This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly... View Details
      Keywords: Interpersonal Communication; Recruitment; Negotiation Offer; Performance Effectiveness; Emotions; Strategy
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      Hall, Brian J., Nicole Shae Bennett, and Sara del Nido. "Recruiting Andrew Yard (C)." Harvard Business School Supplement 911-030, September 2010. (Revised July 2012.)
      • 2010
      • Working Paper

      Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

      By: Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James and Michael I. Norton
      This research provides the first support for a possible psychological universal: human beings around the world derive emotional benefits from using their financial resources to help others (prosocial spending). Analyzing survey data from 136 countries, we show that... View Details
      Keywords: Spending; Philanthropy and Charitable Giving; Happiness; Motivation and Incentives; Welfare; Uganda; Canada
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      Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James, and Michael I. Norton. "Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal." Harvard Business School Working Paper, No. 11-038, September 2010.
      • April 2010 (Revised November 2010)
      • Background Note

      Moral Decision-Making: Reason, Emotion & Luck

      By: Michael A. Wheeler and Julianna Pillemer
      This extensive note synthesizes current psychological and neuroscientific research on how people make decisions with moral implications. Research summaries and scenarios illustrate critical issues. View Details
      Keywords: Decision Making; Moral Sensibility; Leadership; Science; Emotions
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      Wheeler, Michael A., and Julianna Pillemer. "Moral Decision-Making: Reason, Emotion & Luck." Harvard Business School Background Note 910-029, April 2010. (Revised November 2010.)
      • 1 Mar 2010
      • Conference Presentation

      Language Mandates, Power & Emotions in Globally Distributed Teams

      By: Tsedal Neeley
      Keywords: Groups and Teams; Emotions; Power and Influence
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      Neeley, Tsedal. "Language Mandates, Power & Emotions in Globally Distributed Teams." University of Virginia, Darden School of Business, March 1, 2010.
      • 1 Feb 2010
      • Conference Presentation

      Language Mandates, Power & Emotions in Globally Distributed Teams

      By: Tsedal Neeley
      Keywords: Groups and Teams; Power and Influence; Emotions
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      Neeley, Tsedal. "Language Mandates, Power & Emotions in Globally Distributed Teams." Boston College, Carroll School of Management, February 1, 2010.
      • January 2010
      • Teaching Note

      Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)

      By: Allen S. Grossman
      Teaching Note for [309007]. View Details
      Keywords: Problems and Challenges; Nonprofit Organizations; Emotions; Behavior; Cost; Growth and Development Strategy; Age; Business and Government Relations
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      Grossman, Allen S. "Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)." Harvard Business School Teaching Note 310-078, January 2010.
      • 2010
      • Article

      An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms

      By: Robin J. Ely and Debra E. Meyerson
      This case study of two offshore oil platforms illustrates how an organizational initiative designed to enhance safety and effectiveness created a culture that unintentionally released men from societal imperatives for "manly" behavior, prompting them to let go of... View Details
      Keywords: Safety; Goals and Objectives; Behavior; Organizational Culture; Performance Effectiveness; Gender; Emotions
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      Ely, Robin J., and Debra E. Meyerson. "An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms." Research in Organizational Behavior 30 (2010): 3–34.
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