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  • March 2016
  • Article

Using Quality Improvement Methods and Time-Driven Activity-Based Costing to Improve Value-Based Cancer Care Delivery at a Cancer Genetics Clinic

By: R.Y. Tan, M. Met-Domestici, K. Zhou, A.B. Guzman, S.T. Lim, K.C. Soo, T.W. Feeley and J. Ngeow
Purpose:
To meet increasing demand for cancer genetic testing and improve value-based cancer care delivery, National Cancer Centre Singapore restructured the Cancer Genetics Service in 2014. Care delivery processes were redesigned. We sought to improve access by... View Details
Keywords: Cancer Treatment; Value Based Health Care; Time-Driven Activity-Based Costing; Health Care and Treatment; Quality; Performance Improvement; Activity Based Costing and Management
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  • Web

Stories

Singapore By: Margie Kelley 21 Mar 2025 Skydeck What We Can Learn From “The Oracle of Wall Street” Taylor Becker (MBA 2025) shares personal anecdotes and life lessons from his collaboration with the late finance icon Byron Wien (MBA 1956)... View Details
  • 13 Nov 2020
  • News

Global Ambition

a former Goldman analyst, Chew grew up in Singapore and holds a BS in economics from University College London. After earning their MBAs, the pair lived in London, Singapore, and Hong Kong before settling in Beijing, all the while keeping... View Details
  • Web

Asia Pacific - Global

Asia Pacific Hong Kong, Shanghai, Singapore HBS established the first of the School's international research centers in Hong Kong in 1999, the Asia-Pacific Research Center (APRC). In 2010, the Harvard Center Shanghai (HSC) opened, home to... View Details
  • Web

Global Research Centers - Faculty & Research

Africa Research Center Johannesburg, Lagos, Nairobi Asia-Pacific Research Center Hong Kong, Shanghai, Singapore California Research Center Silicon Valley Europe Research Center Paris India Research Center Mumbai Israel Research Office Tel... View Details
  • Web

Global

Center – Montevideo Latin America Research Center – São Paulo Mexico City Office Mid-US Research Center Middle East and North Africa Research Center Nairobi Office Singapore Office Tel Aviv Office Facts & Figures 46 % of cases produced in... View Details

    William R. Kerr

    William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

    Keywords: communications; computer; consulting; high technology; information technology industry; management consulting; manufacturing; telecommunications; venture capital industry
    • 23 Jan 2014
    • Working Paper Summaries

    Tommy Koh: Background and Major Accomplishments of the ’Great Negotiator, 2014

    Keywords: by James K. Sebenius & Laurence A. Green

      Tarun Khanna

      Tarun Khanna is the Jorge Paulo Lemann Professor at the Harvard Business School. For almost three decades, he has studied entrepreneurship as a means to social and economic development in emerging markets. At HBS since 1993, after obtaining degrees from Princeton... View Details

        Max H. Bazerman

        Max H. Bazerman is Jesse Isidor Straus Professor of Business Administration at the Harvard Business School. His recent books... View Details
        Keywords: accounting industry; management consulting; pharmaceuticals
        • 2011
        • Other Unpublished Work

        International Air Transport Association Vision 2050

        By: Michael E. Porter
        IATA asked 35 strategic thinkers to develop this vision for the next 40 years for the airline industry. The group benefited greatly by the inspirational and strategic leadership and wisdom of Singapore's Minister Mentor, Lee Kuan Yew. And Harvard University Professor... View Details
        Keywords: Strategy; Singapore
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          Rohit Deshpande

          Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

          Keywords: advertising; agribusiness; airline; banking; beauty products; beverage; financial services; home video games; marketing industry; pharmaceuticals; telecommunications; tourism; video games

            Rosabeth M. Kanter

            Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

            Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels ＆ motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil ＆ gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine

              Chip Bergh

              Chip Bergh is a Senior Lecturer at Harvard Business School. Prior to joining HBS, Chip served as president and chief executive officer of Levi Strauss & Co. (LS&Co.) from September 2011 until January 2024. He also served on the Company’s Board of Directors... View Details

                Krishna G. Palepu

                KRISHNA G. PALEPU is the Ross Graham Walker Professor of Business Administration, and has served previously as Senior Advisor to the President of Harvard University, and Senior Associate Dean at the... View Details

                Keywords: accounting industry; banking; financial services; information technology industry; pharmaceuticals; retailing
                • Web

                Faculty & Research - Global

                Nairobi Office Singapore Office Tel Aviv Office New Research September 2025 Article Journal of Development Economics Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in... View Details

                  Daniel Rabetti

                  Professor Rabetti is a financial economist from São Paulo, Brazil, with a Ph.D. in Business from Tel Aviv University. He joined the National University of Singapore (NUS) Business School in 2023 as the S. Dhanabalan Chair in Quantitative Studies and an Assistant... View Details

                  • 18 Aug 2020
                  • Cold Call Podcast

                  Is a Pandemic the Best Time To Try Out a New Idea?

                  Keywords: Re: Mitchell B. Weiss; Health
                  • 2012
                  • Discussion Paper

                  Labor Productivity and Quality Change in Singapore: Achievements in 1974-2011 and Prospects for the Next Two Decades

                  By: Koji Nomura and Tomomichi Amano
                  Labor productivity growth in Singapore that has grown at a rate of over 3.0 percent per year since 1970s considerably slowed down to 0.5 percent on average per annum in the latter half of the 2000s. The purpose of this paper is to ask, first, to what extent Singapore’s... View Details
                  Keywords: Labor; Performance Productivity; Quality; Economic Growth; Singapore
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                  About - Global

                  View More Facts Silicon Valley Mid-US Montevideo Paris Istanbul Mumbai São Paulo Shanghai Hong Kong Tokyo Mexico City Dubai Singapore Cairo Tel-Aviv Johannesburg Lagos Nairobi Eighteen global locations help to build on our legacy of... View Details