Short Fat Data - Publications - Faculty & Research

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

to learn how being last affects consumer behavior. To get started, Buell and Harvard student Jay Chakraborty observed customers at a local grocery store with five checkout lanes—a total of 286 customers over a cumulative five hour span. “These were relatively View Details

Keywords: by Michael Blanding; Retail; Service

July–August 2019
Article

Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions

By: Yanhua Bird, Jodi L. Short and Michael W. Toffel

Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in those codes. Yet little is known about whether organizational structures such as codes... View Details

Keywords: Organization Theory; Economic Sociology; Social Responsibility; Sustainability; Auditing; Process Improvement; Organizational Structure; Corporate Social Responsibility and Impact; Supply Chain; Labor; Working Conditions

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23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

far short of the budget. In April 1995, McCool led a meeting at headquarters to review the first quarter's results. People entered the room trembling, as they knew that financial performance would be below expectations and that, in the... View Details

Keywords: by Robert S. Kaplan & David P. Norton

28 Mar 2023
Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

as well as manufacturers.” To study the safety of a wide variety of medications, the researchers collected FDA data between 2006 and 2018, focusing on 396 new drugs. Among this pool were therapies that had received the FDA’s Breakthrough... View Details

Keywords: by Kasandra Brabaw; Pharmaceutical

01 Aug 2022
What Do You Think?

Does Religious Belief Affect Organizational Performance?

the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John Kotter to explore the subject.... View Details

Keywords: Re: James L. Heskett

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

experimentation. Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will it take? What will a post-COVID... View Details

Keywords: by Boris Groysberg and Sarah Abbott

17 Jan 2018
Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

what others around them are being paid” Rouen believes the results of these earlier studies fall short because they don’t take into account how CEO and employee compensation are determined. In essence, they ignore the reasons for the pay... View Details

Keywords: by Dina Gerdeman

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

Despite calls for making the workplace more equitable, women, particularly Black women, continue to get the short end of the stick at work. Only 6 percent of the top 3,000 companies in the US are led by a woman. In 2022, only two Black... View Details

Keywords: by Pamela Reynolds

16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

with Milkman and Rogers, they discuss their working paper "I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders," which looks at our tendency as consumers to choose "want" items in the View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

data-id=_/mDiFwaKGIcrwxD50eGAV][/div] TikTok’s short-form video content is designed for short attention spans, but sampling seems to lead to craving—people rarely watch just one. Among digital media, the View Details

Keywords: by John Deighton and Leora Kornfeld

25 Jun 2024
Research & Ideas

How Transparency Sped Innovation in a $13 Billion Wireless Sector

colleagues had the unique opportunity to study the evolution of an entirely new industry—the wireless router sector—from its inception in the late 1990s to its maturation into a $12.5 billion worldwide market by 2020. Researchers collected View Details

Keywords: by Jay Fitzgerald; Technology

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

measuring up to 965' x 106'. The new locks will measure 1,400' × 180' × 60' and be capable of accommodating ships up to 1,315' × 176'. This is big enough to accommodate Nimitz-class aircraft carriers and most cargo ships short of a... View Details

Keywords: by Sarah Jane Gilbert; Transportation

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

Editor’s note: Concerns about data falsification and fabrication in a study conducted by Francesca Gino as part of this article have been shared by Harvard Business School with the publishing journal’s editor, along with a request that... View Details

Keywords: by Carmen Nobel

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

School Case 618-016 Viacom: Democratization of Data Science In two short years, Viacom’s Data Science & Advanced Analytics team built a web platform called Science Central... View Details

Keywords: Sean Silverthorne

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

peterhowell Summing Up: Can Single Nations Counter the Threat of Surveillance Capitalism? We’re on our own, with the possible support of government, in any efforts to counter the effects of surveillance capitalism. It’s only natural that businesses today use big View Details

Keywords: by James Heskett; Advertising; Consumer Products

01 Mar 2011
First Look

First Look: March 1

extensions are discussed, including retail settings where firms carry multiple product categories, shipping and handling costs, and the role of store assistance in impacting consumer perceived benefits. The Short Life of Online Sales... View Details

Keywords: Sean Silverthorne

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

not about how well you answered questions in an interview. You need to put in place processes that give you more data about the person’s behavioral fit.” And once on staff, workers benefit from constructive feedback. So companies should... View Details

Keywords: by Dina Gerdeman

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

short horizon and the volatility of their stock, this does not apply to the association between short-termism and cost of capital. We interpret this as evidence that our short-termism measure captures a dimension of non-diversifiable risk... View Details

Keywords: by Sean Silverthorne; Financial Services

29 Jul 2022
Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

search firm executive who was interviewed as part of Healy’s research explained how eager companies are to recruit women to their upper ranks: “Virtually all of my clients [looking to fill a senior role] will go out of their way to include a woman on the View Details

Keywords: by Kristen Senz

07 Apr 2009
First Look

First Look: April 7, 2009

the original proofs of Ehlers and Klaus (2003) using his stronger independence condition, here we offer a short proof that uses the established result of Theorem 1 for the restricted domain R0. Download the working paper:... View Details

Keywords: Martha Lagace

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