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  • All HBS Web  (1,184)
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  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

decisions and automates that process. So, instead of a few humans making decisions, now you can have millions of machines making systematically biased decisions. That scale can have a significant impact on society. The second one is also... View Details
Keywords: by Rachel Layne
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

of eight), and hired basketball great Michael Jordan as a spokesperson. It used its leverage with supermarkets to win premium display space and squeezed costs out of the supply chain. Textbook actions produced textbook results: Gatorade... View Details
Keywords: by John Deighton; Food & Beverage
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

both costs and benefits are combined. In our first laboratory study, we confirm across a set of four legislative domains that this bundling technique increases support for bills that have both costs and benefits. We also show in a second... View Details
Keywords: Sean Silverthorne
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

vaccine did more harm than good. We don't have a great history of introducing vaccines quickly in the middle of a pandemic. We want to keep that in mind. The second point that I think is very important is I... View Details
Keywords: by Staff; Pharmaceutical
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

business—Stevenson said he and Nash hear three great fears: "I won't be a success." "I will be a success, but it won't be enough." "I will be a success, but I'll have to sell my soul." People seek success for... View Details
Keywords: by Martha Lagace
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

permit short-cuts to be taken in order to expedite decisions.” “Make ‘speeches.’ Talk as frequently as possible and at great length. Illustrate your ‘points’ by long anecdotes and accounts of personal experiences.” “When possible, refer... View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

relationship that many scholars have claimed could greatly improve governance in many third world nations: the United States ran the currency, provided aid, posted an official inside the Panamanian government, and operated one of the View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 07 Feb 2012
  • First Look

First Look: February 7

appetite for social media companies, LinkedIn is the lamp bearer among U.S. companies in that industry that are considering tapping into public markets. The case can serve to illustrate the challenges of valuing an early-stage high-growth company with a View Details
Keywords: Sean Silverthorne
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

To succeed in today's fast-moving economy, traditional corporate structures are holding back companies, even great companies, from being creative enough and speedy enough to compete effectively. What's needed, argues Harvard Business... View Details
Keywords: by Kim Girard
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

serial entrepreneur and leadership coach. Unleashed, their second book, reflects the married couple’s passion for sharing the knowledge and experience they have gained through years as “accelerators of action.” Kristen Senz: How did you... View Details
Keywords: by Kristen Senz
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

who are accustomed to team messaging. “It’s early in the game,” Yoffie says. “We’re in the second or third inning. There’s plenty of time to develop the competition and for new outcomes to emerge.” Microsoft plays catch up to Slack... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

2012, Leonard uses the momentum to bring The Black List online as a database where unproduced screenplays can be reviewed and discovered by industry experts. Now in 2016, Leonard is considering other avenues for supporting great... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

actions. Change is possible! A new view of the past helps pave the way toward a belief in a different version of the future. Telling a great story builds hope. It should also show other people what’s in it for them. So a View Details
Keywords: by Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

South Africa and spread worldwide, how Lipton tea became the world's biggest tea brand, the origins of the sensual Magnum ice cream, and how Pond's Cream became a Unilever brand. The story behind the brands has been presented also. Dove and Sunsilk, Omo and Surf, Rama... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

questions that will help them regroup, mobilize their team, formulate a plan of action, and move forward." In his new book, What to Ask the Person in the Mirror, Kaplan argues against the notion that great leadership is about having... View Details
Keywords: by Carmen Nobel
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

can. The second area where Amazon may think it can help is on price transparency: Prices are often opaque in health care. Nobody really knows the price of anything. But it’s a leap to think that by making the prices more transparent, we... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 25 Oct 2022
  • Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

American League batting champion had the lowest average in decades. Carl Yastrzemski, or as he’s known locally, “Cahl” Yastrzemski, after his great 1967 season (one of the greatest seasons any individual ballplayer ever had) when he won... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

stages and managers feel the pressure of deadlines and the rush to close, they often compromise or adjust the criteria they originally created for judging the appropriateness of the deal. Dissent and Debate. David Hume, the great Scottish... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

gone. This is an opportunity to learn Slack and Zoom and have a mentor teach you how to use these tools. The second thing is, working remotely is very effective if you can also restructure the organizational processes for how... View Details
Keywords: by Dina Gerdeman
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

all. Everyone would act as a free agent in a winner-take-all contest. Opportunism and selfish political behavior would be rampant. A great deal of frantic effort would be expended—but little of it would be the kind of coordinated effort... View Details
Keywords: by Paul Lawrence & Nitin Nohria
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