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- Faculty Publications (42)
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- All HBS Web (433)
- Faculty Publications (42)
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details
Keywords: by Carmen Nobel
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
comfort, connection, and respect for its product and the communities Starbucks serves. CEO Howard Schultz has reignited Starbucks with innovative new offerings and by refocusing workers on the company's core values.Photo: iStockPhoto So Schultz composed a heartfelt,... View Details
- 01 Dec 2023
- News
Case Study: Staking a Claim
rented, leased, or borrowed cars). Because other agencies aren’t chasing these young people, Surround enjoys a low cost of customer acquisition for a customer that has “the highest lifetime value of any insurance customer out there, if... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business success and relieve personal... View Details
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
fund operational businesses across all sectors. Consulting, research, and/or brokerage services, as well as investment funds (including but not limited to hedge funds, private equity funds, search funds, and venture capital funds) are... View Details
- 23 Aug 2016
- First Look
August 23, 2016
companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced... View Details
Keywords: Sean Silverthorne
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
into the fabric of normal, ongoing organization financial management (it) buys time to figure out what is happening and what it means to the organization.” Jacob Navon suggested, “Perhaps corporate thinking going forward will shift to emphasize resiliency versus View Details
Keywords: by James Heskett
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
a role: Communication costs, transportation costs, and search costs. Communication costs are lower on the internet because it is inexpensive to communicate with others, whether they are in the same building... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- Web
Winners & Runners-Up | New Venture Competition
thin film strip which can be shipped and stored without refrigeration, eliminating the need for the cold-chain. Vaxess strives to not only lower the cost of distribution, but also increase access to life-saving products for people around... View Details
- 01 Sep 2023
- News
Case Study: The Home Team
Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
- 01 Dec 2023
- News
Research Brief: Staying in the Game
Illustration by Peter Hoey In Monopoly, declaring bankruptcy has a very permanent consequence. Game over; you lose. In the paper “Life After Death: A Field Experiment with Small Businesses on Information Frictions, Stigma, and Bankruptcy,” HBS professor Shai Bernstein... View Details
- 16 Dec 2020
- Blog Post
My HBS Student Loan Story: Ina Foalea (MBA 2018)
health foundation in Uganda where I was making less but saving more, given my lower expenses. Throughout those years, I was conservative in my spending. I had managed to save about $20,000 and had no student debt. Still, when I started thinking about an MBA, the View Details
- 11 Jun 2013
- First Look
First Look: June 11
shadow banking system-are outweighed by the risks inherent in this new approach to credit delivery. 2006 Harvard Business Review In Search of a Second Act: Riding the Popularity of a Great First Product Is Easy; Finding the Next One Is... View Details
Keywords: Carmen Nobel
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
transcripts of 70,042 earnings calls—conference calls where executives discuss quarterly results with investors, analysts, and the media—that were held by 3,613 firms during 2002-2008. This involved searching for 14 terms used by... View Details
- 22 Apr 2022
- Research & Ideas
Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance
Assistant Professor Zoë Cullen. After all, the COVID-19 pandemic continues to create challenges for companies attempting to fill job openings as record numbers of people quit their jobs in search of new opportunities in a hot labor... View Details
Keywords: by Jay Fitzgerald
- 07 Oct 2014
- First Look
First Look: October 7
transformation of the very nature of the innovation search process. We find intermediate disclosure has the advantage of efficiently steering development towards improving existing solution approaches, but also the effect of limiting... View Details
Keywords: Sean Silverthorne
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
recent TNS study reported the leading activities of Internet users as: used a search engine to find information (81 percent); looked up the news (76 percent); used online banking (74 percent); looked up the weather (65 percent);... View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
performance during a recovery” A search for leaders who have taken alternative approaches to managing their workforce during economic downturns led us to Honeywell CEO Dave Cote, and drives the narrative of our new case study, Honeywell... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
research company. These businesses were the product of past rational calculations, and some remained profitable and successful operations, but by the 1970s times had changed. Unilever found itself burdened, especially in Europe, with a high View Details
- 28 Oct 2014
- First Look
First Look: October 28
increase reported revenues, matching the third-party estimate when provided. Firms also increase reported costs by 96 cents for every dollar of revenue adjustment, resulting in minor increases in total tax collection. Download working... View Details
Keywords: Carmen Nobel