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  • All HBS Web  (1,954)
    • People  (1)
    • News  (252)
    • Research  (1,478)
    • Events  (5)
    • Multimedia  (16)
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  • All HBS Web  (1,954)
    • People  (1)
    • News  (252)
    • Research  (1,478)
    • Events  (5)
    • Multimedia  (16)
  • Faculty Publications  (889)
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  • 01 Mar 2004
  • News

Toy Story

developers that couldn’t play by the discounters’ strict rules had fewer sales channels. With all the fun that toys bring to kids, the business is characterized by copycats, empty piggy banks, and aggressive competition that might make a... View Details
Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Jun 2016
  • News

Prima Datarina

and more experimental pieces, Boston Ballet has to sell tickets, which is easier to do for a Saturday showing of Cinderella, for example, than a Wednesday evening performance of contemporary works. To address that challenge—and engage a broader audience—Hodges turned... View Details
Keywords: Julia Hanna
  • 15 Nov 2016
  • News

Field Course Helps Nascent Entrepreneurs Connect with Customers

Entrepreneurial Sales and Marketing (ESM), a field course that debuted in spring 2016. “To a greater degree than in established firms, marketing and selling in entrepreneurial ventures are linked to product development and View Details
  • 02 Dec 2010
  • News

Ten Rules for Entrepreneurs

The most successful entrepreneurs read books, hire executive coaches, and recognize that continually learning to lead is a must. 8. Learning to sell requires a lifelong commitment. Ethical, effective sales technique is one of the most... View Details
Keywords: Roger Thompson; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2018
  • News

Evergreen Business

this seasonal side business, where 99 percent of his customers leave with a tree—a sales rate few retailers can imagine. “Plus it’s Christmas, so everyone’s in a great mood.” View Details
Keywords: Jen McFarland Flint
  • 20 Feb 2014
  • News

Managing the World’s Trouble Spots

their health and education programs. Goodwin’s days as a global citizen began in the air force. In his early years as a second lieutenant, during the mid-1990s, he worked in foreign military sales in Saudi Arabia, then in Colombia setting... View Details
Keywords: Jill Radsken
  • 01 Mar 2005
  • News

In the Blood

million. Clay didn’t own the horse, but he makes a standard commission of 5 percent on managing the sale of some 250 horses a year like her. Boarding and sales are two facets of his business, Clay explains;... View Details
Keywords: Hanna, Julia; horse racing; Animal Production and Aquaculture; Agriculture; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 23 Jan 2017
  • News

The CEO Who is Perking Up Peet’s Coffee

In a profile of Peet’s Coffee CEO David Burwick (MBA 1989), the East Bay Times details the company’s growth under his watch: Since 2013, annual sales have jumped from $395 million to almost $800 million, 70 new locations have been added,... View Details
  • 01 Dec 2013
  • News

Double Vision

novice, peppering a Best Buy sales associate with a series of rapid-fire product questions, including "What's LTE—is it contagious?" AD TYPE: Product focus. This is also an attempt to move viewers to act, but sans the heavy sell. "Instead... View Details
Keywords: Arts, Entertainment
  • 01 Jun 2014
  • News

Alumni and Faculty Books for June 2014

the long term. Faculty Books Aligning Strategy and Sales: The Choices, Systems, and Behaviors that Drive Effective Selling by Frank V. Cespedes (Harvard Business Review Press) Although US companies invest almost $900 billion annually in... View Details
  • 01 Jun 2004
  • News

Download This

Downloading music from the Internet doesn’t kill CD sales after all, concludes a surprising new study by HBS associate professor Felix Oberholzer-Gee and Associate Professor Koleman Strumpf of the University of North Carolina at Chapel... View Details
Keywords: file sharing; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 11 Dec 2017
  • News

Growing from Within

execution with ambition, I have no doubt we will make the most of our strategic priorities—for our customers and our business. What are the numbers that you pay the most attention? What data helps you get a picture of a store’s overall health? We are a metrics-driven... View Details
Keywords: Dan Morrell; Food Services and Drinking Places; Hospitality
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

had to undertake a complete transformation of how Merck operates," he said, outlining strategies that included stepping up resources devoted to scientific research and marketing, integrating divisions of the company, and heading off... View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 23 Oct 2019
  • News

Understanding Business Firsthand in South Korea

MBA students interview consumers in Seoul, Korea, to help inform the marketing strategies they developed for Orion Snack International. The project was the culmination of a required first-year course designed to develop students’ global... View Details
Keywords: Global Understanding; Internationalization; Educational Innovation
  • 01 Sep 2007
  • News

Where Are They Now?

works on strategy issues, is point person for global initiatives and acquisitions, and oversees day-to-day operations across all of the group’s functions and its multiple brands, which reap $9 billion in annual View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Food Services and Drinking Places; Hospitality; Clothing and Clothing Accessories Stores; Retail Trade
  • 22 May 2017
  • News

Two On-Track Investments

sire, he's a relatively inexperienced sire,” Klarman told the Baltimore Sun. “When the trainer loved him at the sale physically and he vetted clean, we made the decision to buy him.” Many noted that Cloud Computing came to the Preakness... View Details
Keywords: horse racing; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 29 Aug 2018
  • News

The Value of Valleys

I fell in love again. Three months later they called and invited me to come run sales in Latin America. I had never in sales. I needed to speak Spanish and Portuguese. I spoke in neither language, but we packed up our bags. My husband... View Details
  • 01 Mar 2017
  • News

Swimming with the Stream

customers. Gandhi, who released her first EP, Voices, in October and heads off on tour this month, has done stints at both Spotify and Interscope Records, which provided her with unique insight as she planned promotion and distribution for the EP. Here, she offers an... View Details
Keywords: Dan Morrell
  • 01 Dec 2020
  • News

Invest in the New Abnormal

current drought of in-person events. Be human. “Firms that connect emotionally with customers and employees are expected to perform better than firms that just connect physically.” Dettol soap’s #HandWashChallenge generated billions of views on TikTok; since the... View Details
  • 01 Dec 2014
  • News

In My Humble Opinion: Vittorio Colao (MBA 1990)

As CEO of the London-based telecom Vodafone Group, Vittorio Colao (MBA 1990) has led a series of headline-grabbing acquisitions and divestitures, from the company’s $1.7 billion purchase of British multinational telecom Cable & Wireless to its View Details
Keywords: Julia Hanna; technology; Management, Scientific, and Technical Consulting Services; Professional Services
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