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- All HBS Web
(843)
- People (2)
- News (242)
- Research (504)
- Multimedia (1)
- Faculty Publications (81)
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- 08 Dec 2022
- HBS Case
The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?
darling under Schneider’s tenure, with about $95 billion in 2021 revenue. Nestlé had six factories in Russia, and sales there accounted for roughly 2 percent of the company’s 2021 revenue. It employed 7,000 people in Russia and 5,800 in... View Details
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
address societal challenges. “Since 2020, we’ve seen increasing calls for companies to disclose their diversity data,” says Balakrishnan. “We wanted to know, how do attitudes toward your company change once you make this information... View Details
Keywords: by Shalene Gupta
- 07 Jun 2016
- First Look
June 7, 2016
Uncharted Play (A) No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816018-PDF-ENG Harvard Business School Case 816-039 Yesware (A) Matthew Bellows founded Yesware, a Boston-based tech startup, to solve a problem that he'd encountered... View Details
Keywords: Sean Silverthorne
- 09 Jun 2015
- First Look
First Look: June 9, 2015
to present a 3-principle framework we call REVISE. This framework classifies forces that affect dishonesty into three main categories and then redirects those forces to encourage moral behavior. The first principle, Reminding, emphasizes... View Details
Keywords: Sean Silverthorne
- 25 Jun 2013
- First Look
First Look: June 25
by GBS, Alan Torres, vice president of North America Fabric Care, must finalize the forecast for P&G's laundry detergent sales. Results for the two months since introducing concentrated powder laundry detergent in select retailers saw a surprising jump in View Details
Keywords: Anna Secino
- 20 Jan 2015
- First Look
First Look: January 20
when the costs of financing a reorganization are greater than financing costs to a potential acquirer. Consistent with a senior creditor liquidation bias, the greater use of secured debt leads to more sales in bankruptcy-but, this result... View Details
Keywords: Sean Silverthorne
- 16 Jun 2008
- Research & Ideas
Seven Tips for Managing Price Increases
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. When driving these days, do you look at the... View Details
Keywords: by John Quelch
- 21 Aug 2013
- Research & Ideas
What Went Wrong at J.C. Penney?
what we often call high-low pricing. When Johnson took over J.C. Penney, 50 to 70 percent of all sales were at discounted prices. Here's how it works. You start off pricing something at $100, but you end up... View Details
- 15 Nov 2022
- Book
Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work
In 1995, Purdue Pharma began selling a powerful and addictive opioid drug called OxyContin. The company was aware that the drug, which was marketed to doctors as a safe way to manage chronic pain, was a potent narcotic that could quickly... View Details
Keywords: by Pamela Reynolds
- 21 Nov 2022
- Research & Ideas
Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers
with Gen Z shoppers in their teens and 20s. The payment method made up $97 billion—or 2.1 percent—of total US e-commerce sales in 2020, a figure that is expected to double by 2024. BNPL is so lucrative, merchants are paying fintech... View Details
- 25 Jul 2023
- Research & Ideas
Could a Business Model Help Big Pharma Save Lives and Profit?
there is not more equity?” Voluntary licensing unlocks overlooked, less-understood markets Gilead’s tiered model combined branded product sales at prices based on disease burden and per capita income of 140 low- and middle-income... View Details
- 25 Aug 2015
- First Look
First Look Tuesday
foreign officials, and the packaging and sale of toxic securities to naïve investors-require ethically problematic judgments and behaviors. However, dominant models of workplace unethical behavior fail to account for what we have learned... View Details
- 19 Feb 2013
- First Look
First Look: Feb. 19
B. Yoffie Publication:Journal of Economic Perspectives Abstract The patent market consists mainly of privately negotiated, bilateral transactions, either sales or cross-licenses, between large companies. There is no eBay, Amazon, New York... View Details
Keywords: Sean Silverthorne
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
the service process rather than the line they’re waiting in. “Showing customers the work that’s being done to serve them can cause them to mind waiting less and value the service more,” he says. In virtual environments such as call... View Details
- 03 Nov 2015
- First Look
November 3, 2015
next stage of growth. How should it balance opportunities to expand retail stores into a new market (Oslo, Norway) with additional growth in its home market—Sweden—with decisions about investments to build out its nascent online channel? Simultaneously, the company is... View Details
Keywords: Sean Silverthorne
- 07 Sep 2011
- First Look
First Look: Sept. 7
responsibility of individual firms. The authors call for business to be both innovator and activist in protecting and strengthening market capitalism. Instead of seeing themselves as narrowly self-interested players in a system that is... View Details
Keywords: Sean Silverthorne
- 24 Oct 2016
- Research & Ideas
Bernie Madoff Explains Himself
evening for several months. Madoff, a renowned stockbroker turned fraudster, conducted the phone calls from FCI Butner, a medium-security federal correctional institution in North Carolina. At the time, he was serving the third year of a... View Details
- 12 Oct 2021
- Research & Ideas
What Actually Draws Sports Fans to Games? It's Not Star Athletes.
governing player drafts, free agency, revenue sharing, salary caps, and even ticket prices. Tickets must be sold at face value under league rules, eliminating the unauthorized sales of tickets at higher prices by third parties. Other... View Details
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
Two dramatically different approaches to organizational change are being employed in the world today, according to our observations, research, and experience. We call these Theory E and Theory O of change. Like all managerial action,... View Details
Keywords: by Michael Beer & Nitin Nohria
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
new distribution called the tilted-Gompertz distribution. This model can capture the wide range of skewed diffusions commonly found in practice—diffusions of innovations described as having “extra-Bass” skew. Second, its parameters can be... View Details
Keywords: Dina Gerdeman