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Publications

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  • Program

Aligning Strategy and Sales

sales recruitment, development, compensation, and performance management systems support corporate strategy Coordinate sales activities across different sales groups and throughout the enterprise Establish a flexible approach that enables... View Details
  • Web

Marketing - Faculty & Research

future. Recent Publications Balancing Digital Safety and Innovation By: Tomomichi Amano and Tomomi Tanaka May–June 2025 | Article | Harvard Business Review Designers of consumer-facing digital products have tended to focus on novelty and... View Details
  • June 2008 (Revised July 2009)
  • Case

COFCO Xinjiang Tunhe Co., Ltd.

By: David E. Bell and Aldo Sesia
In 2005, COFCO Ltd., one of China's largest and most successful companies, acquired Xinjiang Tunhe, a tomato processing firm, which had been, in recent years, poorly managed. COFCO changed Tunhe's management team and set out to create a culture of professionalism and... View Details
Keywords: Agribusiness; Customer Relationship Management; Rural Scope; Supply Chain Management; Performance Consistency; Safety; Agriculture and Agribusiness Industry; China
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  • October 1993 (Revised July 1994)
  • Case

A Brush with AIDS (A)

By: Joseph L. Badaracco Jr. and Jerry Useem
A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect medical workers from being pricked with AIDS-contaminated needles. After hospitals report repeated instances of... View Details
Keywords: Health; Cost vs Benefits; Motivation and Incentives; Safety; Values and Beliefs; Profit; Goals and Objectives; Compensation and Benefits; Medical Devices and Supplies Industry
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  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

performs a few time-consuming functions, such as billing, lease contracting, and IT. They see their role as serving the nurse teams, not overseeing them. Anyone who mistakenly refers to the back office as “headquarters” will quickly be... View Details
Keywords: by Annelena Lobb; Health
  • Program

Senior Executive Leadership Program—China

brand equity Measure, monitor, and communicate corporate performance while driving critical change Lead authentically and ethically at all levels and nurture a culture of accountability Build confidence in yourself as a leader,... View Details
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

at Wells Fargo (2016), bribery at Odebrecht (2016), sexual harassment at Uber (2017), misuse of personal data at Facebook (2018), airliner safety at Boeing (2019), fraudulent financial reporting at Wirecard (2020), opioid marketing at... View Details
Keywords: by Dina Gerdeman
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

their improved performance creates. “There exists tremendous low-hanging fruit in creating shared value for employees and companies,” says Rouen. “The logistics are not hard; it’s the will. Top management have to be willing to give up a... View Details
Keywords: by Avery Forman
  • Program

Compensation Committees

risks of cookie-cutter executive compensation solutions and external ratings systems Gain investor buy-in on compensation plans Get the most value from compensation consultants Understand and effectively utilize subjective and objective View Details
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

culture, won’t even scratch the surface of the performance problem.” As Jerry put it, “My experience with fear based management was that employees were reluctant to innovate because there was a risk that if anything went awry they would... View Details
Keywords: by James Heskett
  • April–May 2021
  • Article

Labor Mobility and Antitakeover Provisions

By: Aiyesha Dey and Joshua White
How do firms protect their human capital? We test whether firms facing an increased threat of being acquired strengthen their antitakeover provisions (ATPs) in order to bond with their employees. We use the adoption of the Inevitable Disclosure Doctrine (IDD) by U.S.... View Details
Keywords: Labor Mobility; Antitakeover Provisions; Trade Secrets; Implicit Contracting; Employee Bonding; Corporate Governance; Acquisition; Human Capital; Strategy; Innovation and Invention; Intellectual Property; Safety
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  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management processes and systems. Mobil North America Marketing and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • Web

Key Concepts - Institute For Strategy And Competitiveness

expensive, complex system with multiple goals rather than a single unifying goal. Over the years there were many efforts to improve the system such as use of evidence-based medicine, safety initiatives, electronic records, ‘lean’... View Details
  • Web

Technology & Innovation - Faculty & Research

creation of disruptive innovations that displace earlier technologies; development of innovations in sectors; and the impact of innovation on economic growth. Recent Publications Balancing Digital Safety and Innovation By: Tomomichi Amano... View Details
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

in seconds today. If Miller hadn’t concealed his previous life of crime, would he ever have been given the chance to start fresh and perform his way to remarkable success, making his mark as a highly influential African American business... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • Web

About - Business & Environment

University seeking to learn about business management, industrial environmental management, and environmental policy. Soon after graduating Yale with an MBA and a Master’s degree from its environmental school, Toffel became the director of environment, health, and... View Details
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

agencies. While negative ratings may "shame" firms that are performing poorly, the threat of regulatory action and the presence of "low hanging fruit" are important drivers of how firms respond to information-based... View Details
Keywords: Sean Silverthorne
  • Web

Leadership - Faculty & Research

and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and approaches within certain zones of privacy. Organizations allow them... View Details
  • Web

Topics - HBS Working Knowledge

Adaptation (52) Organizational Culture (92) Organizational Design (139) Organizational Structure (16) Organizations (518) Outcome or Result (36) Ownership Type (9) Ownership (51) Partners and Partnerships (7) Patents (22) Perception (26) View Details