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Publications

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  • All HBS Web  (444)
    • News  (46)
    • Research  (338)
    • Events  (5)
  • Faculty Publications  (68)

Show Results For

  • All HBS Web  (444)
    • News  (46)
    • Research  (338)
    • Events  (5)
  • Faculty Publications  (68)
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  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

if we want to have an equitable, fair, inclusive, connected world, the way that we can do that is by linking arms with each other and having transparent, honest communication and connections that are based on vulnerability, trust, empathy, and View Details
Keywords: by Pamela Reynolds
  • 28 Jun 2016
  • First Look

June 28, 2016

have preferences over relative outcomes, we derive predictions about the antecedents and consequences of dividing equity equally among all founders. Using proprietary survey data, we empirically test the predictions. Our central finding... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2012
  • First Look

First Look: April 10

emerge over and over: teams become increasingly concerned with the risks of failure rather than the requirements of excellence. As a result, they revert to safe, standard approaches instead of delivering original solutions tailored to... View Details
Keywords: Carmen Nobel
  • 23 Mar 2023
  • Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
Keywords: by Rachel Layne; Financial Services
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

strategies firms should employ to navigate the COVID-deaccession crisis. We now provide five customer-centric principles for firms to deploy. Expand your digital footprint. Companies need to adjust to the new reality that customers prefer... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

it, " the question should not be rational decision making OR intuition, but rather how to combine both." David Kendall said, "In the most difficult case of no-time and high-risk, reliance on 'rational intuition' may be a View Details
Keywords: by James Heskett
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details
Keywords: by Ray Kluender; Insurance
  • 22 Feb 2018
  • Book

The New History of American Capitalism

Desan look to how scholars in history, law, and political science are redefining capitalism in light of the American experience. Essayists write on such diverse subjects as markets, selling of slave clothing, the Gilded Age, women’s rights, money and finance, View Details
Keywords: Manufacturing
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

processes, not universal rules. Nor should they assume that workers’ preferences will remain static. As we move from one next normal to a subsequent one, their needs will change just as those of the company do. Joseph B. Fuller... View Details
Keywords: by Kristen Senz
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

operations? A: We don't have a preferred position on strategy formulation methodologies. We have seen each approach lead to success in different circumstances. If, for example, the company has low capital utilization, then some use of a... View Details
Keywords: by Martha Lagace
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

them happier. More generally, extensive research (beginning with the work of the late Stanford University professor Amos Tversky and the Princeton University professor and Nobel laureate Daniel Kahneman in the 1970s) demonstrates that while most of us View Details
Keywords: by Deepak Malhotra
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

made serious efforts to negotiate a handover. That said, it took Jimmy Carter's willingness to cut endless deals and risk political suicide to get the Panama Canal treaties through the Senate. The reason was that a large swath of American... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 03 Jan 2017
  • First Look

January 3, 2017

a simple model of populism as the rejection of “disloyal” leaders. We show that adding the assumption that people are worse off when they experience low income as a result of leader betrayal (than when it is the result of bad luck) to a simple voter choice model yields... View Details
Keywords: Carmen Nobel
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

the risks of failure. Adding to this concern is that even as the number of mega audit firms has contracted from eight in the 1980s to four today, their combined market share remains formidable, especially in the United States. The... View Details
Keywords: by Martha Lagace; Accounting
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

say, a product firm. Consequently, a product firm may not be attractive to various knowledge workers who prefer to work in the consulting environment. A fourth driver is the demand for process and behavior change that IT implementation... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 26 Aug 2014
  • First Look

First Look: August 26

influences risk-taking by enhancing one's sense of control. Across multiple inductions of guilt, we demonstrate that experimentally induced guilt enhances optimism about risks for the self (Study 1), View Details
Keywords: Sean Silverthorne
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

are often more expensive than just making individual job offers to everyone at the startup, but they take care of the issue of outstanding non-competes. Fewer acqui-hires may increase risk for early-stage venture capital firms, who rely... View Details
Keywords: by Kristen Senz; Technology
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

is a good example of political risk exposure that you could not have foreseen 12 months ago.” What can the Harley-Davidson case teach us about managing in a politicized environment? What do you think? Original Column In August 2018 CEO... View Details
Keywords: by James Heskett; Auto
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own... View Details
Keywords: by Sean Silverthorne
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

littleny Can YouTube’s Users Help the Company Deal With Its “Moral” Problem?* This month’s mini-case described the dilemma faced by Susan Wojcicki, CEO of YouTube: how far to promote “sustainability,” viewership, and (to some) free speech at the View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
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