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Show Results For
- All HBS Web
(6,327)
- People (34)
- News (1,945)
- Research (2,742)
- Events (11)
- Multimedia (87)
- Faculty Publications (1,325)
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- Article
Selecting the Right Growth Metrics: Fewer but Better
Keywords: Supply Chains; Big Data; Corporations; Franchising; Performance Metrics; Analytics and Data Science
Schlesinger, Leonard A. "Selecting the Right Growth Metrics: Fewer but Better." Stanford Social Innovation Review (website) (April 21, 2017).
- March 2015
- Case
Guiding Professional Accountants to Do the Right Thing
By: Paul Healy, V.G. Narayanan and Penelope Rossano
The Ethics Advisory Committee of the Institute of Chartered Accountants in England and Wales (ICAEW) provides training and support for member Chartered Accountants to help them deal with difficult professional situations. Members can seek help through call centers and... View Details
Healy, Paul, V.G. Narayanan, and Penelope Rossano. "Guiding Professional Accountants to Do the Right Thing." Harvard Business School Case 115-028, March 2015.
- Article
On Making the Right Choice: The Deliberation-without-attention Effect
Keywords: Decision Choices and Conditions
Dijksterhuis, Ap, Maarten W. Bos, Loran F Nordgren, and Rick B. Van Baaren. "On Making the Right Choice: The Deliberation-without-attention Effect." Science 311, no. 5763 (February 17, 2006): 1005–1007.
- February 2007
- Module Note
Endurance Summary: The Challenge of Right Versus Wrong
By: Sandra J. Sucher
A summary of the major themes discussed in the first class of The Moral Leader (EC curriculum). View Details
Sucher, Sandra J. "Endurance Summary: The Challenge of Right Versus Wrong." Harvard Business School Module Note 607-065, February 2007.
- April 2004 (Revised September 2005)
- Case
China and the WTO: Doing the Right Thing?
In late 2001, the People's Republic of China joined the World Trade Organization (WTO). Sets the terms of China's accession agreement against its compliance record some two years later. Discusses why key actors, such as business, organized labor, and other governments,... View Details
Keywords: Management; History; International Relations; Judgments; Trade; Business and Government Relations; Development Economics; Governance Compliance; Emerging Markets; Global Strategy; China
Abrami, Regina M. "China and the WTO: Doing the Right Thing?" Harvard Business School Case 704-041, April 2004. (Revised September 2005.)
- March 2018 (Revised August 2020)
- Case
Alaska Airlines: Empowering Frontline Workers to Make It Right
By: Ranjay Gulati, Andrew O'Connell and Caroline de Lacvivier
This case documents the ongoing efforts by Alaska Airlines to enhance its efforts to become more customer centric by empowering its employees using a service framework. It explores how the airline starts with a completely hands-off approach to empowerment in which... View Details
Keywords: Employee Empowerment; Customer Focus and Relationships; Employees; Service Delivery; Organizational Culture; Integration; Air Transportation Industry
Gulati, Ranjay, Andrew O'Connell, and Caroline de Lacvivier. "Alaska Airlines: Empowering Frontline Workers to Make It Right." Harvard Business School Case 418-063, March 2018. (Revised August 2020.)
- April 1993 (Revised February 1996)
- Supplement
ALZA and Bio-Electro Systems (B2): The Rights Offering
By: Josh Lerner and Peter Tufano
Supplements the (A) case. Describes the implementation of the CEO's decision. View Details
Keywords: Intellectual Property
Lerner, Josh, and Peter Tufano. "ALZA and Bio-Electro Systems (B2): The Rights Offering." Harvard Business School Supplement 293-126, April 1993. (Revised February 1996.)
- August 22, 2017
- Article
Find the Right Metrics for Your Sales Team
By: Frank V. Cespedes and Robert Marsh
This article reports the results of a survey of key performance indicators (KPIs) used by more than 800 sales groups across industries. The most common KPIs are closed deals and salesperson performance against quota, which, on average, firms measure monthly. But a... View Details
Cespedes, Frank V., and Robert Marsh. "Find the Right Metrics for Your Sales Team." Harvard Business Review (website) (August 22, 2017).
- December 2008
- Article
Which Kind of Collaboration Is Right for You?
By: Roberto Verganti and Gary P. Pisano
Nowadays, virtually no companies innovate alone. Firms team up with a variety of partners, in a wide number of ways, to create new technologies, products, and services. But what is the best way to leverage the power of outsiders? To help executives answer that... View Details
Keywords: Cost vs Benefits; Framework; Collaborative Innovation and Invention; Innovation and Management; Partners and Partnerships; Social and Collaborative Networks; Strategy
Verganti, Roberto, and Gary P. Pisano. "Which Kind of Collaboration Is Right for You?" Harvard Business Review 86, no. 12 (December 2008).
- May–June 2000
- Article
Get the Right Mix of Bricks and Clicks
By: Ranjay Gulati and Jason Garino
Gulati, Ranjay, and Jason Garino. "Get the Right Mix of Bricks and Clicks." Harvard Business Review 78, no. 3 (May–June 2000): 107–114.
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
New research suggests that if you break out in tears in front of supervisors or colleagues, you have a chance to recover. The key: reframe your distress as passion. Most people tend to apologize in those situations, says Elizabeth Baily Wolf, a doctoral student in... View Details
Keywords: by Roberta Holland
- 03 Mar 2003
- What Do You Think?
Are Conditions Right for the Next Accounting Scandal?
Summing Up Responses to this month's column lead one to conclude that we can expect that more major accounting scandals are in our future. Causes, according to these thoughtful comments, range from the consolidation of the major global accounting firms, the very nature... View Details
- January 2014
- Case
Maricopa, Inc.: Finding the Right Treatment for Growth
The founders of Maricopa, Inc., a startup that sold proprietary hair-care products directly to salons, were preparing a board presentation to address the young company's inability to meet financial projections. While the products had caught on with customers, the... View Details
Keywords: Business Startups; Financial Condition; Venture Capital; Financial Strategy; Financing and Loans; Expansion; Planning; Fashion Industry; Iowa
Sahlman, William A., Thomas R. Eisenmann, Joseph B. Fuller, and Shikhar Ghosh. "Maricopa, Inc.: Finding the Right Treatment for Growth." Harvard Business School Case 314-065, January 2014.
- 2017
- Book
Entering StartUpLand: An Essential Guide to Finding the Right Job
Many professionals aspire to work for startups. Executives from large companies view them as models to help them adapt to today's dynamic innovation economy, while freshly minted MBAs see magic in founding something new. Yes, startups look magical, but they can also be... View Details
Bussgang, Jeffrey J. Entering StartUpLand: An Essential Guide to Finding the Right Job. Boston: Harvard Business Review Press, 2017.
- 2015
- Book
Land Bargains and Chinese Capitalism: The Politics of Property Rights under Reform
By: Meg Rithmire
Land reforms have been critical to the development of Chinese capitalism over the last several decades, yet land in China remains publicly owned. This book explores the political logic of reforms to land ownership and control, accounting for how land development and... View Details
Rithmire, Meg. Land Bargains and Chinese Capitalism: The Politics of Property Rights under Reform. New York: Cambridge University Press, 2015.
- summer 2003
- Article
Ownership and Control Rights in Internet Portal Alliances, 1995-1999
By: Daniel W. Elfenbein and Josh Lerner
Elfenbein, Daniel W., and Josh Lerner. "Ownership and Control Rights in Internet Portal Alliances, 1995-1999." RAND Journal of Economics 34, no. 2 (summer 2003).
- Forthcoming
- Article
Black Empowerment and White Mobilization: The Effects of the Voting Rights Act
By: Andrea Bernini, Giovanni Facchini, Marco Tabellini and Cecilia Testa
How did southern whites respond to the 1965 Voting Rights Act (VRA)? Leveraging
newly digitized data on county-level voter registration by race between 1956 and
1980, and exploiting pre-determined variation in exposure to the federal intervention,
we document that... View Details
Bernini, Andrea, Giovanni Facchini, Marco Tabellini, and Cecilia Testa. "Black Empowerment and White Mobilization: The Effects of the Voting Rights Act." Journal of Political Economy (forthcoming). (Also available on Vox EU and VoxDev. Featured on HBS Working Knowledge.)
- 02 Sep 2019
- Working Paper Summaries
Legislators' Response to Changes in the Electorate: The Great Migration and Civil Rights
- 2007
- Book
Making Foreign Investment Safe: Property Rights and National Sovereignty
By: L. T. Wells Jr. and Rafiq Ahmed
Wells, L. T., Jr., and Rafiq Ahmed. Making Foreign Investment Safe: Property Rights and National Sovereignty. New York: Oxford University Press, 2007.