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    • News  (102)
    • Research  (274)
  • Faculty Publications  (111)

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  • All HBS Web  (499)
    • People  (1)
    • News  (102)
    • Research  (274)
  • Faculty Publications  (111)
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  • 11 Jun 2013
  • First Look

First Look: June 11

shadow banking system-are outweighed by the risks inherent in this new approach to credit delivery. 2006 Harvard Business Review In Search of a Second Act: Riding the Popularity of a Great First Product Is Easy; Finding the Next One Is... View Details
Keywords: Carmen Nobel
  • 15 Nov 2016
  • First Look

November 15, 2016

the optimal rule. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50545 Who Should Select New Employees, the Head Office or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain By: Deller,... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2013
  • First Look

First Look: March 19

stage; and lastly, intermediaries facilitate earlier-stage sales for inexperienced writers. Download the paper: http://www.people.hbs.edu/hluo/whentosell_2012.pdf Did Bank Distress Stifle Innovation During the Great Depression?... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

including simulations, the kinds of tests used at HubSpot, or interviewing techniques. Many sales organizations could emulate the practice used by investment banks and consulting firms when hiring MBAs: the summer job is, in effect, an... View Details
Keywords: by Carmen Nobel
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

investment management themselves. Sensing this demand, which is what they do best, investment banks are now creating funds, which then are invested in other funds. This is the big new thing, the fund of funds. People who managed funds... View Details
Keywords: by D. Quinn Mills
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

Montgomery, the motivation for the pilot program was to improve the consumer reselling experience and to enhance "diamond equity." Somewhat paradoxically, consumers typically received very low prices when they tried to sell diamonds (5-20% of the original View Details
Keywords: by Sean Silverthorne
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

during those times is what’s going on in front of you—how fast the cashier is ringing up customers, say, or how many tellers there are at the bank counter. Buell’s research shows, however, that people are also concerned with what’s... View Details
Keywords: by Michael Blanding; Retail; Retail
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in orientation by tackling its own... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

recent TNS study reported the leading activities of Internet users as: used a search engine to find information (81 percent); looked up the news (76 percent); used online banking (74 percent); looked up the weather (65 percent);... View Details
Keywords: by John Quelch; Advertising; Publishing
  • November 2011
  • Case

Pacific Grove Spice Company

By: William E. Fruhan and Craig Stephenson
Pacific Grove Spice Company is a profitable, rapidly growing manufacturer, marketer, and distributor of quality spices and seasonings. The company's business model requires significant investment in accounts receivable, inventory, and fixed assets to support sales.... View Details
Keywords: Capital Expenditures; Investments; Acquisitions; Securities Analysis; Debt Securities; Opportunities; Cost of Capital; Valuation; Investment; Capital Budgeting; Business Model; Cash Flow; Financing and Loans; Acquisition; Retail Industry; Retail Industry
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Fruhan, William E., and Craig Stephenson. "Pacific Grove Spice Company." Harvard Business School Brief Case 114-366, November 2011.
  • 03 Mar 2015
  • First Look

First Look: March 3

https://cb.hbsp.harvard.edu/cbmp/product/715432-PDF-ENG Harvard Business School Case 715-019 A Currency We Can Call Our Own: Populism, Banking Crises, and Exchange Rate Crises in Argentina, 1946-2002 The case describes Argentina's... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2008
  • Op-Ed

Selling Out The American Dream

leveraging of assets, on irresponsible banks and mortgage brokers who fabricated applications for no downpayment home loans knowing that the risks could be readily laid off on unsuspecting third parties. But underpinning the collapse of... View Details
Keywords: by John Quelch
  • 25 Oct 2011
  • First Look

First Look: October 25

over the past decade as one of the most active areas of research in economics and strategy. The literature has constantly struggled, however, with a lack of agreement on a proper definition; for instance, some existing definitions imply that View Details
Keywords: Sean Silverthorne
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

use loan-level data to study how the organizational structure of banks impacts small business lending. We find that decentralized banks—where branch managers have greater autonomy over lending decisions—give larger loans to small firms... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Retail; Retail
  • 15 Mar 2017
  • Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
Keywords: by Carmen Nobel; Green Technology
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

US and Canadian stores, it also announced it had “committed to pay all Starbucks US and Canada retail partners for the next 30 days whether or not their store is closed, or they are otherwise unable, or even uncomfortable, coming to work.... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

And that percolates back to retail investors, as well. But at the same time, the entrepreneurs who are still out there swinging are getting a lot done and creating a lot of value. And remember: not all crypto products are purely... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • 28 Oct 2014
  • First Look

First Look: October 28

has long been recognized as an engine for economic growth and development. Unlike bank loans, where the entrepreneur receives money and is left alone as long as the payments arrive on the pre-arranged schedule, venture capital investments... View Details
Keywords: Carmen Nobel
  • 20 Jul 2021
  • Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

information from Bankruptcydata.com, Bloomberg Law, Moody’s Investors Service, and the Federal Reserve Bank of St. Louis, Antill studied 503 nonfinancial companies, each carrying more than $50 million in debt at the time of default... View Details
Keywords: by Rachel Layne
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