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  • 2023
  • Working Paper

The Benefits of Revealing Race: Evidence from Minority-owned Local Businesses

By: Abhay Aneja, Michael Luca and Oren Reshef
Is there latent demand to support Black-owned businesses? To explore, we analyze a new feature that made it easier to identify Black-owned restaurants on a large online platform. We find that labeling restaurants as “Black-owned” increased customer engagement and... View Details
Keywords: Black-owned Businesses; Race; Prejudice and Bias; Ownership; Knowledge Dissemination; Digital Platforms; Consumer Behavior; Food and Beverage Industry
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  • 06 Sep 2022
  • Blog Post

To Go-Go: A Foodtech Startup Serves Up Scale in Latin America

For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming... View Details
  • December 2021 (Revised June 2022)
  • Case

Darden Restaurants: The Nine Square Feet

By: Joshua D. Margolis and James Barnett
In June 2021, Darden Restaurants CEO Gene Lee contemplates how to position the world’s biggest full-service restaurant more than one year into the COVID-19 pandemic. View Details
Keywords: COVID-19 Pandemic; Agribusiness; Change; Decision Making; Food; Human Resources; Leadership; Operations; Strategy; Health Pandemics; Opportunities; Food and Beverage Industry; United States
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  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

When COVID-19 swept across the world in 2020, more than 110,000 restaurants and bars closed at least temporarily, so demand fell for the company’s pre-chopped vegetables, prepared cheesecakes, and other products. US Foods sales dropped 12... View Details
Keywords: by Pamela Reynolds
  • 31 Jul 2017
  • HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Transitioning to next-generation leadership in a family-run restaurant business is a tricky recipe. Credit:  ansonmiao Harvard Business School case studies are often set in large corporations, where the wide range of problems encountered... View Details
Keywords: by Julia Hanna; Food & Beverage
  • April 2019 (Revised October 2019)
  • Case

Sanjeev Kapoor: The Recipe for Success

By: Boris Groysberg and Mahima Rao-Kachroo
India's most recognized celebrity chef Sanjeev Kapoor has been an integral part of the country's food industry since 1993. As a celebrity chef, Kapoor enjoyed a 17-year run of his hit TV cooking show “Khana Khazana,” published more than 100 cookbook titles in multiple... View Details
Keywords: Advertising; Business Ventures; Change; Decision Making; Entrepreneurship; Food; Leadership; Management; Markets; Media; Organizations; Ownership; Problems and Challenges; Quality; Relationships; Technology; Food and Beverage Industry; India; South Asia
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  • April 2020
  • Teaching Note

Cambridge Franchise Partners

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
Teaching Note for HBS No. 217-082. Cambridge Franchise Partners (CFP) was established by Matt Perelman and Alex Sloane (both HBS ’15) to pursue a roll-up strategy in the quick service restaurant (QSR) sector. Burger King (BK) approved CFP’s request to become a... View Details
Keywords: Roll-up; Franchise; Franchise Management; Small Firms Management; Franchise Ownership; Small Business; Management; Acquisition
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  • 24 Apr 2017
  • News

As costs grow for restaurants, online ratings tied to closure risk

  • October 2024
  • Article

Racial Disparities in the Paycheck Protection Program

By: Sergey Chernenko and David Scharfstein
Using a large sample of Florida restaurants, we document significant racial disparities in borrowing through the Paycheck Protection Program (PPP) and investigate the causes of these disparities. Black-owned restaurants are 25% less likely to receive PPP loans.... View Details
Keywords: Discrimination; Paycheck Protection Program; Economic Injury Disaster Loans; Bank Lending; Nonbank Lending; Banks and Banking; Financing and Loans; Prejudice and Bias; Race
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  • 14 Nov 2017
  • News

How That Yelp Review Could Complement Government Data: Eco Pulse

  • March 2016 (Revised February 2023)
  • Teaching Note

Advertising Experiments at RestaurantGrades

By: Michael Luca, Weijia Dai and Hyunjin Kim
Advertising Experiments at RestaurantGrades is an exercise in which students are asked to analyze and make a recommendation on the basis of simulated experimental data. The setting is a hypothetical restaurant review company called RestaurantGrades (RG), which shows... View Details
Keywords: Advertising Campaigns; Marketing; Digital Marketing; Analysis; Performance Effectiveness
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  • 31 Jul 2017
  • News

It’s Hard to Fix the Family Business Without Offending the Family

  • 2021
  • Working Paper

Racial Disparities in the Paycheck Protection Program

By: Sergey Chernenko and David S. Scharfstein
Using a large sample of Florida restaurants, we document significant racial disparities in borrowing through the Paycheck Protection Program (PPP) and investigate the causes of these disparities. Black-owned restaurants are 25% less likely to receive PPP loans.... View Details
Keywords: Discrimination; Paycheck Protection Program; Economic Injury Disaster Loans; Bank Lending; Nonbank Lending; Banks and Banking; Financing and Loans; Prejudice and Bias; Race
Related
  • 06 Dec 2019
  • News

Why Progress Bars Can Make You Feel Better

    Racial Disparities in the Paycheck Protection Program

    Using a large sample of Florida restaurants, we document significant racial disparities in borrowing through the Paycheck Protection Program (PPP) and investigate the causes of these disparities. Black-owned restaurants are 25% less likely to receive PPP loans.... View Details
    • 05 May 2017
    • Working Paper Summaries

    Survival of the Fittest: The Impact of the Minimum Wage on Firm Exit

    Keywords: by Dara Lee Luca and Michael Luca; Food & Beverage
    • May 2017
    • Case

    Cambridge Franchise Partners

    By: Richard Ruback and Royce Yudkoff
    Two partners commence a rollup in the quick-service restaurant segment. They focus on operating improvements and spinning-off real estate. View Details
    Keywords: Real Estate; Mergers and Acquisitions; Operations; Performance Improvement; Property; Management
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    • 22 Jan 2015
    • News

    Food Safety in Numbers

    • 2013
    • Article

    Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews

    By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca
    Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
    Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Public Administration Industry; Retail Industry; Food and Beverage Industry
    Related

      Survival of the Fittest: The Impact of the Minimum Wage on Firm Exit

      Abstract: We study the impact of the minimum wage on firm exit in the restaurant industry, exploiting recent changes in the minimum wage at the city level. The evidence suggests that higher minimum wages increase overall exit rates for restaurants. However, lower... View Details