Resilience - Publications - Faculty & Research

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

06 Nov 2008
Op-Ed

Selling Out The American Dream

resilience of consumer spending has saved the day. Until recently, it has accounted for 72 percent of the American economy, compared to around 60 percent in European countries where government spending is higher. Given the likely depth... View Details

Keywords: by John Quelch

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

problems, such as the adequacy of the public health system, disparities in access to health care, availability of emergency child care, universal broadband and Internet access, or educating people in life skills such as resiliency and... View Details

Keywords: by Dina Gerdeman

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

activities that our resilient sample of firms is undertaking can be repeated by other businesses to overcome the profound business challenges posed by the pandemic. 1. Learn and quickly adapt in uncertain times The COVID-19 crisis has... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

Research Summary

Markets of Progress: Coffee, Commerce, and Community in the Soconusco, Chiapas, 1867-1920

Markets of Progress presents a new holistic story of rural development in Mexico at the turn of the century. In the Soconusco, as in regions throughout the world, the accelerating circulation of commodities and capital, ideas and immigrants reshaped society... View Details

Keywords: Commodities; Coffee; Mexico; Foreign Investment; Institutions; Immigration; Developing Agriculture; Development; Export Crop; Emerging Market; Property Rights; Labor History; History; Capital Markets; Business History; Agriculture and Agribusiness Industry; Latin America; Mexico; Central America

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

to Customer Service Is your enterprise resilient or rigid? In this Q&A, HBS professor Ranjay Gulati, an expert on leadership, strategy, and organizational issues in firms, describes how companies can evolve through four levels to... View Details

Keywords: by Staff

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

types of process. Unfortunately, just identifying biases is not enough to get rid of them. We humans are resilient in our beliefs and assumptions. Intervention needs to be at the processes(roles, activities) and structural levels... View Details

Keywords: by Sarah Jane Johnston

13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

the way, making it a more difficult struggle for them than for others. In competition with others that have more resources, underdogs feel the odds are against them. The underdog's internal characteristics are largely positive: Underdogs show perseverance in the face... View Details

Keywords: by Martha Lagace

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

01 May 2020
In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

COVID-19 outbreak might change the way companies think about sustainability. Here’s what they said: Michael Toffel: Companies might prepare better for big disruptions I hope that the pandemic will increase companies’ attention to managing disruption risk. Investing... View Details

Keywords: by Danielle Kost

12 Jan 2010
First Look

First Look: Jan. 12

Adversity Authors:Joshua D. Margolis and Paul G. Stoltz Publication:Harvard Business Review 88, no. 1 (January-February 2010) Abstract The article focuses on how companies can be managed to overcome adversity with resilience. The characteristics of View Details

Keywords: Martha Lagace

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage describes organizations that, Beer says, "are diametrically opposite to the firms we saw fail on Wall Street. The book's perspective also... View Details

Keywords: by Martha Lagace

08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

hard they had worked to develop themselves, and the painful lessons they learned from their mistakes and failures. Through those very difficult experiences they developed the self-awareness, confidence, courage and resilience to persevere... View Details

Keywords: by Bill George

28 Aug 2006
Research & Ideas

Online Match-Making with Virtual Dates

overly favorable qualities. My advice is to try to stay calm and resist being invested in one person until you've actually gotten to know them. Avoid long e-mail correspondences because they tend to heighten expectations." "It also takes View Details

Keywords: by Martha Lagace; Publishing

06 Sep 2004
What Do You Think?

How Do We Prepare for a World Without Cheap Oil?

Summing Up Is the end of cheap oil a challenge to the world? Yes. Will it affect our standard of living adversely? Not likely. At least that is the verdict of most of the large number of respondents to this month's column who rely on assumed human ingenuity combined... View Details

Keywords: by James Heskett

27 Feb 2020
Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Resilience TrainingDepressed employees are up to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? What Hospitals Must Learn to CompeteWhy is... View Details

Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies

01 Jul 2021
Office Hours

Readers Ask: Which Companies Are Transforming Work?

incredible resilience in scaling up its workforce and using technology to make people more productive and to enhance workplace safety." Is automation a threat to jobs? If so, how should government, business, and employees respond?... View Details

Keywords: by Kristen Senz; Retail; Manufacturing

24 Sep 2014
Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut... View Details

Keywords: by John Macomber; Energy; Utilities

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

democracy as well as its resilience over time. The book adapts the case method to revitalize conversations about governance and democracy and show how the United States has often thrived on political conflict. Each of the book’s nineteen... View Details

Keywords: Carmen Nobel

29 Oct 2000
Research & Ideas

The Entrepreneurial Venture: A Conversation

who enter an industry at precisely the wrong time end up suffering too badly: resilience and decision making on the fly are two traits we try to inculcate in students before they graduate. Describe your version of an ideal relationship... View Details

Keywords: by Susan Young

Publications