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  • All HBS Web  (200)
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    • News  (38)
    • Research  (132)
  • Faculty Publications  (52)

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  • All HBS Web  (200)
    • People  (1)
    • News  (38)
    • Research  (132)
  • Faculty Publications  (52)
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  • 26 Jan 2016
  • First Look

January 26, 2016

Proceedings Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy By: Glaeser, Edward, Andrew Hillis, Scott Kominers, and Michael Luca Abstract—The proliferation of big data makes it possible to better target... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer service is enculturated through policies View Details
Keywords: by James Heskett
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

uncertainty, the unit price of IP addresses is constant until all addresses are in use and begins decreasing at that time. With uncertainty, the price before that time is a martingale, and the price... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer... View Details
Keywords: by Sean Silverthorne; Retail
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues... View Details
Keywords: by Danielle Kost; Retail
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

into an integrated real estate financial advisory firm," he said. The 1999 sale of Boston Financial's $8 billion Real Estate Institutional Advisory Practice to the Lend Lease Corporation was extremely successful from a financial... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

always been alternative forms of loan capital available, including credit unions, Community Development Financial Institutions (CDFIs), merchant cash advances, equipment leasing and factoring products.... View Details
Keywords: by Karen Mills; Financial Services; Financial Services
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

capital costs, have very low operating (marginal) costs, and have few investment opportunities. As a result, projects generate large amounts of "free cash flow" (cash flow in excess of what is needed to finance all positive NPV... View Details
Keywords: by Ann Cullen; Financial Services
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