Rental and Leasing Services - Publications - Faculty & Research

02 Nov 2016
What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer service is enculturated through policies View Details

Keywords: by James Heskett

11 Dec 2006
Research & Ideas

Fixing Price Tag Confusion

rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer... View Details

Keywords: by Sean Silverthorne; Retail

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues... View Details

Keywords: by Danielle Kost; Retail

17 Dec 2001
Research & Ideas

Becoming the Next Real Estate Mogul

into an integrated real estate financial advisory firm," he said. The 1999 sale of Boston Financial's $8 billion Real Estate Institutional Advisory Practice to the Lend Lease Corporation was extremely successful from a financial... View Details

Keywords: by Julia Hanna; Construction; Real Estate

15 Jul 2008
First Look

First Look: July 15, 2008

production of low-income rental housing. While it has grown into the largest source of new affordable housing in the U.S. and its structure is now being replicated in other programs, the LIHTC has also drawn... View Details

Keywords: Martha Lagace

22 Sep 2014
Op-Ed

Online Banks Fill Funding Needs for Small Business

always been alternative forms of loan capital available, including credit unions, Community Development Financial Institutions (CDFIs), merchant cash advances, equipment leasing and factoring products.... View Details

Keywords: by Karen Mills; Financial Services; Financial Services

14 Jun 2004
Research & Ideas

The Big Money for Big Projects

capital costs, have very low operating (marginal) costs, and have few investment opportunities. As a result, projects generate large amounts of "free cash flow" (cash flow in excess of what is needed to finance all positive NPV... View Details

Keywords: by Ann Cullen; Financial Services

Publications