Filter Results:
(594)
Show Results For
- All HBS Web (944)
- Faculty Publications (28)
Show Results For
- All HBS Web (944)
- Faculty Publications (28)
Sort by
- 23 Feb 2011
- First Look
First Look: Feb. 23
that customers defect at a higher rate from the incumbent following increased service competition only when the incumbent offers high quality service relative to existing competitors in a local market. We provide evidence that this result... View Details
Keywords: Sean Silverthorne
- 16 Mar 2010
- First Look
First Look: March 16
routinely think about the problem. We conclude by exploring implications of this finding for professional conduct and public policy. Working PapersImplications for GAAP from an Analysis of Positive Research in Accounting Authors:S.P.... View Details
Keywords: Martha Lagace
- 21 Mar 2018
- Research & Ideas
Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity
iStock Thinking about the fast-approaching era of artificial intelligence, employers rejoice in the increases to productivity such tools could bring, while workers are more likely to calculate the time left before R2-D2 takes over their... View Details
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
they have decided to give up their weekend to come up with a better idea? Would they have agreed to break the routine of Mondays working remotely to share their response in the relative privacy of the office (vs. online)? Would the five... View Details
Keywords: by James Heskett
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
poor Synthesis is what happens when, after absorbing a subject, there is a leap in thinking that one can't quite explain." Zuff Deo explained the semantic difficulties this way: "We do use various faculties and when we can't... View Details
Keywords: by James Heskett
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
strategy. Heads of shared service units—marketing, human resources, and information technology, among others—were included in the membership of the leadership team to ensure that information about customers, people, and technology were incorporated in the strategic... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
study of multi-sided markets such a young science? Are they a relatively new phenomenon? What is driving their growth? A: Multi-sided markets in general are not new at all: They have been around for ages—think of the dating clubs!... View Details
- 28 Apr 2021
- Research & Ideas
Remote Workers Spend More on Housing. Do They Deserve Higher Pay?
To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
Keywords: by Kristen Senz
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
It assessed the risk of pandemics at 11 percent, below both a global energy shortage (19 percent) and labor shortages (17 percent). The restaurant leaders were asked, given this risk likelihood, should restaurants have been better prepared for the global pandemic? “Do... View Details
- 15 May 2015
- Research & Ideas
Kids Benefit From Having a Working Mom
to hold supervisory jobs whether or not their moms had worked outside the home. But women raised by working mothers were more likely to supervise others at work. Effects On Income The data also showed that while being raised by a working mother had no apparent effect... View Details
Keywords: by Carmen Nobel
- 23 Jun 2015
- First Look
First Look: June 23, 2015
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract Thinking for Both Expressers and... View Details
Keywords: Sean Silverthorne
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
through social learning) and costs (lower maximum solution quality due to a reduction in individual exploration for novel answers) relative to independent problem solving. In contrast to prior work, which has focused on how the presence... View Details
Keywords: Dina Gerdeman
- 18 Feb 2014
- First Look
First Look: February 18
and that they needed to commit themselves to the dual goal of producing benefits for society and their firms' bottom lines-to creating "shared value." But the specific actions they could take to bring about this change were less clear. This ebook offers some... View Details
Keywords: Sean Silverthorne
- 18 Mar 2014
- First Look
First Look: March 18
U.S.-born parents, while the second includes mostly older, separated women with some college education, a relatively higher share of whom are foreign born and have foreign-born parents. Our results demonstrate the presence of additional... View Details
Keywords: Sean Silverthorne
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
fruitful streak came to an abrupt halt with the United States financial crash in the fall of 2008. Target was hit hard—much harder, in fact, than Walmart. Five years later the company was still struggling. With more than 1,800 stores and a View Details
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Democratic-leaning areas. And new customers of Black-owned businesses were more likely to be white, based on an analysis of reviewers’ profile photos, relative to prior customers. Luca and his coauthors also worked with Wayfair to analyze... View Details
- 04 Dec 2012
- First Look
First Look: December 4
undermines creative thinking in tasks that draw on knowledge from multiple cultures. Three studies (a network survey and two experiments) found that ambient cultural disharmony decreased individuals' effectiveness at connecting ideas from... View Details
Keywords: Carmen Nobel
- 04 May 2015
- Research & Ideas
Need to Solve a Problem? Take a Break From Collaborating
participants were undergraduates who needed pocket money. "Generally speaking, these were students from northeastern universities, all of whom are relatively smart, so we're not talking about the average population," Bernstein... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
have little strategic impact.10 Think, in many selling situations, about the design of PowerPoint presentations: some folks are much better than others in doing this, but how much impact do the slides have versus other sales tasks? Other activities may be important... View Details
Keywords: by Carmen Nobel