Publications

24 Apr 2014
News

Addressing roadblocks to innovation in health care

Innovation in health care is a national and international priority driven by demand for quality and universal access, yet it has proved very difficult to achieve. Regina E. Herzlinger, the Nancy R. McPherson... View Details

July 2013 (Revised July 2015)
Background Note

Innovating in Health Care—Framework

By: Regina E. Herzlinger

Contains the framework for the second-year Innovating in Health Care course. Delineates the role of six exogenous forces on new ventures: structure, financing, regulations, consumers, accountability, technology, and public policy and presents the essential elements of... View Details

Keywords: Health Care and Treatment; Management; Health Industry

Forthcoming
Book

Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models

By: Regina E. Herzlinger

Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups,... View Details

Keywords: Health Care and Treatment; Service Delivery; Product Development; Business Model; Innovation and Invention; Health Industry

Web

Courses by Faculty Unit - Course Catalog

Business of the Arts (also listed under Entrepreneurial Management) Rohit Deshpande Henry McGee Spring 2026 Q3Q4 3.0 Field Course: Advanced Business Plans for Innovating in Health Care (also listed under Technology & Operations Management) Ben Creo View Details

01 Feb 2001
News

The Third Force: Indispensable to Society, Nonprofits Should Redirect Oversight Efforts

professor Regina E. Herzlinger contended at a fall reunion presentation titled "The Four by Four Report: Effective Oversight of Nonprofit Organizations." An expert in health... View Details

Keywords: Health, Social Assistance

Web

2023 Reunion Presentations - Alumni

defense while also playing offense. Deep Purpose Podcast Innovation Opportunities Created by COVID: And How to Make Them Happen Professor Regina Herzlinger (DBA 1971) + More Info – Less Info The crush of... View Details

October 2022 (Revised September 2024)
Case

mPharma: Scaling Access to Affordable Primary Care in Africa

By: Regina E. Herzlinger and Ben Creo

mPharma hopes to scale up to create the largest pan-African healthcare company ever to provide much-needed primary care in retail pharmacies; a reliable, fairly priced supply of drugs; and micro-insurance for drugs. They must prioritize launching a telemedicine... View Details

01 Dec 2020
News

Digital Health Care: Empowering Consumers

December 2022 (Revised September 2024)
Case

Sword Health

By: Regina E. Herzlinger, Annelena Lobb and Carin-Isabel Knoop

Virgilio “V” Bento, CEO of Sword Health—a startup that provided virtual physical therapy to patients in self-insured firms via AI and sensor technology with supervision by a physical therapist with a doctorate—considered how to increase its U.S. market share. To do so,... View Details

Keywords: Business Growth and Maturation; Competitive Strategy; Health Industry; Technology Industry

01 Feb 1997
News

New Releases

explore the dynamics of the rapidly evolving digital environment. Market Driven Health Care by Regina E. Herzlinger (Addison-Wesley Publishing Company, Inc.) Informed and... View Details

September 2014 (Revised March 2016)
Case

Mayo Clinic: The 2020 Initiative

By: Regina E. Herzlinger, Robert S. Huckman and Jenny Lesser

Describes the challenges facing Dr. John Noseworthy, President and CEO, in implementing a long-term strategy for the growth of the Mayo Clinic—a leading academic medical center with a reputation for excellence in tertiary and quaternary health care. The case highlights... View Details

Keywords: Health; Health Care Industry; Health Care Policy; Health Care and Treatment; Health Industry; United States