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- All HBS Web (399)
- Faculty Publications (46)
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- 13 May 2014
- First Look
First Look: May 13
modernity in the 1920s and 1930s, Chanel's designs wrapped high and low cultural references into beautiful yet practical clothing and jewelry for women of Europe and the Americas. In their articulation of... View Details
Keywords: Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
consumption fluctuations faced by individuals, households, and firms. Yet much of this promise remains unrealized. In this paper, we study the adoption of an innovative rainfall insurance product designed to compensate low-income Indian... View Details
Keywords: Martha Lagace
- 30 Apr 2001
- Research & Ideas
Why Evolutionary Software Development Works
newer models. The most widely quoted references report lessons from only a few successful projects. Now a two-year empirical study, which the author and colleagues Marco Iansiti and Roberto Verganti completed last year, reveals... View Details
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
Design and Identity Change at the Federal Bureau of Investigation Both the design and identity of the FBI changed greatly in the wake of the September 11, 2001 terrorist attacks, write Ranjay Gulati, Ryan... View Details
Keywords: by Carmen Nobel
- 22 May 2007
- First Look
First Look: May 22, 2007
Language Authors:Jerry Green and Laurence J. Kotlikoff Abstract A century ago, everyone thought time and distance were well-defined physical concepts. But neither proved absolute. Instead, measures/reports of time and distance were found to depend on one's View Details
Keywords: Martha Lagace
- 06 Sep 2022
- Research & Ideas
Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations
reaching $1.85 billion in 2018, says the paper. Most of that money came from drugmakers. "Patient assistance programs likely harm a range of stakeholders, including the patients these charities are ostensibly designed to help." “This is a... View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
Summing Up Is customer volunteerism combined with "ownership" a double-edged sword? It's seems okay to involve customers in providing ideas for new products and processes. Encourage them to refer new business. But beware the... View Details
Keywords: by Jim Heskett
- 10 Oct 2005
- Research & Ideas
Homers: Secrets on the Factory Floor
employees on company time, with company material and/or tools. The origin of the term is unclear but probably refers to the fact that these artifacts are brought home. In the French aeronautics plant I studied, cutlery, toys, and... View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
could do much to advance the study and practice of creativity. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52919 Do CEO Activists Make a Difference? Evidence from a Quasi-Field Experiment By: Chatterji, Aaron K., and Michael W. Toffel... View Details
Keywords: Sean Silverthorne
- 15 Sep 2015
- First Look
September 15, 2015
pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time discounts on designer apparel and accessories. One of the retailer's main challenges is pricing and... View Details
Keywords: Sean Silverthorne
- 09 Oct 2012
- First Look
First Look: October 9
interdependent work is performed under conditions that make bounded stable teams infeasible, creating a need to understand factors that foster teaming in the absence of team stability. Teaming refers to coordination and mutual adjustment... View Details
Keywords: Sean Silverthorne
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
Editor's note: Building and landscape design can do much more for an organization than provide an inspirational headquarters or appealing work spaces. At Harvard Business School, the leafy, orderly, community setting helps reinforce a set... View Details
Keywords: Education
- 27 Jul 2015
- Research & Ideas
The ‘Promotion’ That Makes You Feel Bad
Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
latest manifestation of a lecture given 68 years ago by Ronald Coase, now professor emeritus at the University of Chicago Law School. Prof. Coase set forth a theory designed to help set limits on organizational boundaries. He proposed... View Details
Keywords: by James Heskett
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
structure may affect borrowing costs. Corporate legal structure refers to the legal fragmentation of a firm into multiple, separately incorporated entities. This fragmentation is bound to be a factor when lenders determine the pricing of... View Details
Keywords: Dina Gerdeman
- 19 Jul 2016
- First Look
July 19, 2016
in press Journal of Systems and Software Technical Debt and System Architecture: The Impact of Coupling on Defect-related Activity By: MacCormack, Alan, and Daniel J. Sturtevant Abstract—Technical debt is created when design decisions... View Details
Keywords: Sean Silverthorne
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
The report indicated that many consumers who purchase apparel online refer to printed catalogs for more accurate depictions of color. The degree to which the difficulty in characterizing apparel products inhibits online consumer purchases... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in... View Details
- 28 Sep 2010
- First Look
First Look: September 28, 2010
economic growth and the intensive and extensive margins of technology adoption. The "extensive" margin refers to the timing of a country's adoption of a new technology; the "intensive" margin View Details
Keywords: Sean Silverthorne
- 25 Mar 2014
- First Look
First Look: March 25
Capitalism: Volume 2. The Spread of Capitalism: From 1848 to the Present Firms and Global Capitalism By: Jones, Geoffrey Abstract—This chapter forms part of the two-volume Cambridge History of Capitalism, a definitive new reference work... View Details
Keywords: Sean Silverthorne