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  • All HBS Web  (518)
    • News  (106)
    • Research  (286)
    • Multimedia  (1)
  • Faculty Publications  (66)

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  • All HBS Web  (518)
    • News  (106)
    • Research  (286)
    • Multimedia  (1)
  • Faculty Publications  (66)
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  • 11 May 2010
  • First Look

First Look: May 11

formulate recommendations going forward. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/710414-PDF-ENG Organization and Strategy at Millennium (A) Julie M. Wulf and Scott WaggonerHarvard Business School Case 710-415 This case... View Details
Keywords: Martha Lagace
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

in America, and Work in Progress (co-authored with Michael Eisner, chairman of the Walt Disney Company). Schwartz is now president of LGE Performance Systems and co-created its Corporate Athlete training program, which aims to apply the... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

Canal (1.5),the Bay Area Rapid Transport system (1.6), and the Washington Metro (1.8), although the Panama Canal's construction overruns do compare favorably to the Miami Metrorail (2.1), Boston's infamous Big Dig (2.9), and the... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

governments create dysfunctional systems that can be predicted to lead to bad behaviors, I see the problem starting with the dysfunctional system. And I see the creating of optimal systems as a key... View Details
Keywords: by Sean Silverthorne
  • 29 Oct 2019
  • Sharpening Your Skills

Robots in the Boardroom

artificial intelligence, and related technologies in the twenty-first century Making Sense of RecommendationsWe compare computer recommender systems to human recommenders in a... View Details
Keywords: by Sean Silverthorne
  • 27 Feb 2006
  • Research & Ideas

When Rights of First Refusal Are a Bad Deal

also markets as a whole. (Details matter there, too, and the wrong details can lead to bad outcomes.) My colleagues and I have recently helped redesign the labor market for gastroenterologists, the high school choice system for New York... View Details
Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

Moss Kanter discussed in a preface to a collection of Follett's works, Follett was way ahead of her time. She was admittedly a utopian and romantic, but she had a profound appreciation for human relations and was one of the earliest View Details
Keywords: by Martha Lagace; Education
  • 08 May 2012
  • First Look

First Look: May 8

isolation, and as a consequence avoid deviating much-for any given subset-from the expected overall distribution of judgments. For instance, an interviewer who has already highly recommended three applicants on a given day may be... View Details
Keywords: Carmen Nobel
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

decoupling of the company's resource allocation process from the highest-value strategic opportunities. The answer, some experts say, is to dispense with budgets entirely. The answer, some experts say, is to dispense with budgets entirely—and replace them with a View Details
Keywords: by Loren Gary
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

come from diverse sources Chief among the recommendations from Grushka-Cockayne and her colleagues is aggregating several probability forecasts, typically from between five and 10 experts. Ideally, those experts should have some... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is simply another form of psychopath. Psychopaths have no place in... View Details
Keywords: by James Heskett
  • 27 Nov 2006
  • What Do You Think?

What’s to Be Done About Performance Reviews?

suggestions for how to improve them. Typical of these were Thad Juszczak's recommendation that "The process of performance feedback should be continuous." Continuous feedback is an antidote to Hany Derias' concern that "the... View Details
Keywords: by Jim Heskett
  • 12 Oct 2011
  • First Look

First Look: October 12

accountability reporting system is likely to be more useful if it (1) accommodates for a delegate's information advantage over her delegator, (2) produces periodic performance and position reports, and (3) has a mutually agreeable due... View Details
Keywords: Sean Silverthorne
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

and priorities--they're working 80-hour weeks! In his book, Kaplan discusses techniques for matching available hours with key priorities, so executives can learn to do much more effective work and better manage their time. He recommends... View Details
Keywords: by Carmen Nobel
  • 11 Jun 2018
  • Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

legal system is predicated on a jury of our peers deciding a case based on their own independent opinions, not on their warm feelings from the advertisement they saw on their way to the courthouse. To prevent unfair persuasion, Cohen... View Details
Keywords: by Michael Blanding; Legal Services
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

of their teams ” David Wittenberg would have YouTube look to its users for a solution to the dilemma. As he put it, ‘My preferred solution errs on the side of personal liberty and adds the element of information. I'd institute a rating View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 24 Feb 2022
  • Op-Ed

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

responsibilities—engender the required transparency? In contrast to approaches that rely on HHS, our recommendation for building hospital capacity uses the power of the Securities and Exchange Commission (SEC), which for nearly a century... View Details
Keywords: by Regina Herzlinger and Richard Boxer; Health
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

could do much better. The unit manager didn’t share that sense of urgency so didn’t organize the senior team around fixing the issues—training for that unit wasn’t going to stick. “The overall argument [we make] is that the system of... View Details
Keywords: by Roberta Holland; Education
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

George Floyd’s murder last year forced many people to recognize the systemic racism that pervades American institutions, from law enforcement to health care. Even so, identifying those inequities is different than fixing them. “I don’t... View Details
Keywords: by Michael Blanding; Health
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

Danaher, a conglomerate with brands in diagnostics, life sciences, and environmental and applied solutions. "Stars practice, and they keep practicing long after they become stars." Toyota employs a system known as the Toyota Production... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
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