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Publications

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  • Web

Research - Global

transformation, surging towards a system that rewards value for patients. However, widespread adoption of value-based health care remains a challenge. This case study focuses on the care delivery... May 2025 Teaching Material Social... View Details
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

recommendation engine steers up to 95 percent of TikTok’s content to the user. It also presents choices the user may not have sought out in the first place to lengthen the time someone might be on the platform and the breadth of what they... View Details
Keywords: by Rachel Layne; Technology
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

drive experiments and make decisions more centrally, and others by combining both approaches. The note highlights important tradeoffs in designing management systems for control and new-market adaptation and the need to incorporate a... View Details
Keywords: Dina Gerdeman
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

from that.” The new inventory system was actually something Whole Foods had started to implement before the Amazon deal, pressured by activist shareholders who had seen the grocer’s stock and sales margins slipping for two years. “This is... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 2019
  • Working Paper

Thinking Outside the Box (12): The Benefits of Increased Transparency in Employer-Sponsored Health Insurance for the 180 Million Insured

By: Regina E. Herzlinger and Barak D. Richman
Economists have long noted that the tax exclusion of employer-sponsored insurance (ESI) caused workers to purchase health plans that differ in price and other characteristics from those they would otherwise choose for themselves. We explore the short-term and long-term... View Details
Keywords: After-tax Income; Consumer-driven Health Care; Health Care Costs; Health Insurance; Income Inequality; Tax Policy; Health Care and Treatment; Cost; Insurance; Income; Equality and Inequality; Taxation; Policy; United States
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  • 01 Dec 2023
  • News

The Imposter Among Us

inadequacy, in my first week on the job Clayton received a letter from the Nobel Prize Committee asking him to recommend someone for the Nobel Prize in Economics. He handed me the letter, asked me to write a draft, and said, “If you’d... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Behavioral Finance & Financial Stability

Stephen’s other research here . More Info Sizing up Corporate Restructuring in the COVID Crisis By: Robin Greenwood , Benjamin Iverson & David Thesmar NOV 2020 In the wake of the COVID-19 pandemic, the financial and legal system will need... View Details
  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

also advising the government—the drug-regulation division of the US Food and Drug Administration—on how to strengthen its oversight of pharma. In addition to this alleged conflict of interest, McKinsey recommended questionable sales... View Details
Keywords: by Pamela Reynolds
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system used at a major multinational company. This case can also be used to analyze the extent to which this View Details
Keywords: Martha Lagace
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new... View Details
Keywords: by Rachel Layne
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

workers and offers advice to black employees who seek to advance in their careers. It also provides these recommendations for companies that are intent on building diverse workplaces: 1. Encourage employees to talk about race After two... View Details
Keywords: by Dina Gerdeman
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

conducted experiments online, telling participants the makeup of a board of directors, as well as the identity of a departing board member, and asking them to recommend a replacement from a list of available candidates of different races... View Details
Keywords: by Michael Blanding
  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

forced to resign for trading in Lubrizol stock prior to recommending that Berkshire Hathaway purchase the company. Examples abound of other recent failures: Hewlett-Packard CEO Mark Hurd resigned for submitting false expense reports... View Details
Keywords: by Bill George
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

private equity firm Altor Equity Partners to found Summa Equity (Summa). After long contemplation following the financial crisis, Indahl was convinced the financial system was producing negative externalities and that the current private... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

year detailing Gebru’s efforts within Google to urge caution with AI, saying tech companies shouldn’t race to launch systems without considering the potential risks and harms they could cause. She warned that unchecked AI databases could... View Details
Keywords: by Scott Van Voorhis; Technology
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

conference and survey from Harvard's business and medical schools may prove particularly timely. Delivered by the Forum on Healthcare Innovation, which was formed last year with encouragement from the respective deans of the two institutions, the report makes five... View Details
Keywords: by Carmen Nobel; Health
  • Web

Skydeck - Alumni

Continental Airlines CEO Frank Lorenzo (MBA 1963) recounts the radical ideas and relentless negotiations that transformed the airline industry The Musts of 2024 Alumni recommendations from the year in media Solving the Underemployment... View Details
  • 12 Jul 2016
  • First Look

July 12, 2016

bundled payments. The stakes are high, and the outcome will define the shape of the health care system for many years to come, for better or for worse. In this article, the authors argue that although capitation may deliver modest savings... View Details
Keywords: Sean Silverthorne
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

children can begin to learn about the business and develop relationships with their siblings and cousins. Figure 1: Basic Governance Structures of the Family Business System Family assembly activities include learning about the business... View Details
  • 02 Oct 2012
  • First Look

First Look: October 2

Evidence from a Field Experiment Authors: Kevin Boudreau, Tom Brady, Ina Ganguli, Patrick Gaule, Eva Guinan, Karim Lakhani, and Tony Hollenberg Abstract We present the results of a field experiment conducted within the Harvard Medical School View Details
Keywords: Sean Silverthorne