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Publications

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  • 18 Nov 2014
  • First Look

First Look: November 18

churn problem. Netflix used Cinematch, its proprietary movie recommendation software, to promote individually determined best-fit movies to customers. Hastings determined that a 10% improvement to the Cinematch algorithm would decrease... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2013
  • First Look

First Look: October 8

fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

appointments go wrong Let’s begin by taking a look at three examples of poor leadership at public companies and addressing what went wrong. Then, I will recommend five ways boards can ensure they appoint the right leader as CEO: General... View Details
Keywords: by Bill George
  • 01 Apr 1996
  • News

Technology for Learning's Sake

electronic-mail communication. Building on the knowledge gained from that project and from the use of personal computers in a few carefully selected MBA courses, the School moved in the mid-1980s to recommend strongly that students use... View Details
Keywords: by Deborah Blagg; photo by David Zadig
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

Case 218-095 Valuing Snap After the IPO Quiet Period (A) Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires in the country. Over the next three weeks, 14 analysts... View Details
Keywords: Dina Gerdeman
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

Fund's Ethics Council. According to a spokesperson of Norway's Finance Ministry, "The recommendation to exclude Wal-Mart cites serious and systematic violations of human rights and labor rights." Before making its View Details
Keywords: Sean Silverthorne
  • Web

Demo Day | New Venture Competition

exposure to early-stage angels and investors. If you decide to participate in Demo Day, you are required to work with a faculty member to prepare. This includes a mandatory coaching session with faculty to get feedback on your proposal and pitch. Pitch Format 3-minute... View Details
  • 04 Jun 2024
  • Blog Post

Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

and Finding Alignment Currently, as Director of DEIB at Justworks, Ramirez has taken on her latest challenge of leading impactful initiatives at the growing human resource software company. Most recently, she has been focused on building... View Details
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

collaboration is becoming a new and important source of competitive advantage. We propose several frameworks to help firms develop and exploit this new ability. Explicating Lean Principles by Examining Indian Software Services Authors:... View Details
Keywords: Martha Lagace
  • 01 Sep 2015
  • News

The Business of Love

Tongish, posted his profile to a now-defunct website that promised online dating with a twist: Women recommended their male friends to other women. Kushner, who had also recommended a friend of hers on the... View Details
Keywords: April White
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

explain eight lessons from optimal tax theory and compare them to the last few decades of OECD tax policy. As recommended by theory, top marginal income tax rates have declined, marginal income tax schedules have flattened, redistribution... View Details
Keywords: Martha Lagace
  • 01 Jun 1996
  • News

Four Professors to Retire

an integral part of their administrative and educational experience. With advisors from Apple Computer and other software vendors, Crum and his colleagues developed a networked client-server computer environment that produced HBS's first... View Details
Keywords: Elaine Gottlieb and John Prestage
  • 02 Jul 2013
  • First Look

First Look: July 2

hence preventable. The author, a longtime consultant to the VC industry, outlines four recommendations for entrepreneurs sitting down at the table with prospective funders. Understand your leverage. Your leverage is not only a function of... View Details
Keywords: Anna Secino
  • 04 Jun 2024
  • Blog Post

Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

and Finding Alignment Currently, as Director of DEIB at Justworks, Ramirez has taken on her latest challenge of leading impactful initiatives at the growing human resource software company. Most recently, she has been focused on building... View Details
Keywords: All Industries
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

that will likely work with the same or similar clients, vendors, and industry standards. The biggest transition? Establishing a new Zoom account. Cultural integration probably hasn’t happened for many 2020 lift outs, whose teams likely received only basic training in... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

contribution to Asia's economic progress and the characteristics (and limitations) of a leading university, Professor Emeritus Daniel Quinn Mills lays out his recommendations for building a world-class university in Asia, including how to... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

business, but we see too many companies adopting "cookie cutter" software packages, and seeking the assistance of facilitators that adopt one-size-fits-all approaches. One has to approach the development and implementation of an... View Details
Keywords: by Martha Lagace
  • 18 Feb 2021
  • Blog Post

SIPs in 2021

experience with skin tone-matching technology and samples; CareTech (Vivek Agrawal, Felicia Hanitio, and Mili Sanwalka), a personalized learning platform for domestic care workers; and Space Factory (Conan Cooper, Cyrus Hessabi, Malory McLemore, and Aaron Yang), View Details
  • 20 Jan 2015
  • First Look

First Look: January 20

hand in a clear manner. It offers recommendations for both those seeking and giving advice to make the process as effective as possible. Publisher's link: https://hbr.org/2015/01/the-art-of-giving-and-receiving-advice January 2015 Journal... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

care. Challenges and hurdles to implementation are described for both the health plan and the IPU. Provides detailed data to allow students to evaluate success, identify current challenges, and recommend improvements to the integrated... View Details
Keywords: Martha Lagace