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Publications

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  • 21 Apr 2010
  • Working Paper Summaries

Why Do Firms Use Non-Linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence

Keywords: by Ian Larkin & Stephen Leider
  • Program

The Business of Entertainment, Media, and Sports

group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Talent in the entertainment sector (film, television, music, nightlife, fashion, publishing, sports, performing... View Details
Keywords: Media & Entertainment; Media & Entertainment
  • 29 May 2007
  • First Look

First Look: May 29, 2007

surgeons who perform hip and knee arthroplasties and patients who were scheduled to have hip or knee arthro-plasty. Respondents were asked for their opinions of and experiences with DTCA, including the influence of DTCA on surgeon and... View Details
Keywords: Martha Lagace
  • Program

Mergers and Acquisitions

Details Enable growth through an effective M&A process Build stronger M&A strategies Identify the right targets, assess business value accurately, and perform meaningful due diligence Negotiate complex multi-party, multi-issue deals that... View Details
  • Article

Market Heterogeneity and Local Capacity Decisions in Services

By: Dennis Campbell and Frances X. Frei
We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service time. Our findings, using data from one of the largest financial services providers in... View Details
Keywords: Customer Satisfaction; Cost; Standards; Service Delivery; Service Operations; Performance Capacity; Performance Productivity; Financial Services Industry; United States
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  • 07 Nov 2023
  • Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

inadvertently make employers deemphasize arguably less noisy signals of freelancers’ quality (e.g., reputation and performance variables),” write the authors. Employers on these platforms—often small business owners or individuals without... View Details
Keywords: by Scott Van Voorhis
  • Program

Preparing to Be a Corporate Director

your awareness of current and emerging issues facing boards and companies Balance the demands of shareholders with those of other stakeholders in driving long-term corporate performance Interact more effectively with your company's board... View Details
  • Program

Strategic Marketing for Driving Growth

resonate with customers Make strategic tradeoffs with a thorough understanding of implications for marketing Assess the performance of your marketing function, including talent, programs, and infrastructure Synchronize marketing... View Details
  • Program

Succeeding as a Strategic CFO

as capital budgeting and managing risk, in an effective manner Gain confidence in situations outside of your areas of expertise Strengthen your communication skills Improve how you describe your plans and performance results to... View Details
  • Program

Leading Professional Service Firms

governance, decision-making, performance approaches, and metrics Optimize the use of your time and energy, achieve work-life balance, and help your colleagues to do the same Communicate your vision and strategy effectively and inspire... View Details
Keywords: Professional Services; Professional Services
  • Program

Strategic Negotiations

Summary The planning and strategizing process behind complex, high-stakes deals and major disputes can be even more important than your performance at the bargaining table. In this business negotiation strategy program, you will learn how... View Details
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

recommend creating two dedicated, IT-powered teams: a distributed innovation group (DIG) and an enterprise integration group (EIG). The DIG serves as the center of expertise for innovation techniques, considers new uses for technology... View Details
Keywords: Martha Lagace
  • Program

Finance for Senior Executives

Benefits By examining corporate finance from both internal and external perspectives, this executive finance program provides a solid grounding in the fundamentals of finance. You will build the skills and confidence to immediately apply financial analysis techniques,... View Details
  • Program

Growing as a Purposeful Leader

Become a leader who is guided by a greater purpose, a set of values, and key leadership principles Become effective at making a company's purpose come to life and unleashing extraordinary performance Enhance your effectiveness in dealing... View Details
  • Program

Managing Health Care Delivery

your organization's performance Identify and address gaps in your health care delivery organization Evaluate and create flexible strategies for ensuring more effective care Respond to new market forces, payment models, and consumer... View Details
Keywords: Health Care; Health Care
  • January 2014
  • Case

CleanSpritz

By: John A. Quelch and Alisa Zalosh
Sales of CleanSpritz all-purpose cleaning spray have been steadily declining for the past five years, and management believes the decline correlates to a growing environmental concern among U.S. consumers. CleanSpritz's management is considering several options to... View Details
Keywords: Product Positioning; Competition; Marketing Strategy; Corporate Social Responsibility and Impact; Performance Improvement; Environmental Sustainability; Product Launch; Product Development; Consumer Products Industry
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  • Program

Strategic Perspectives in Nonprofit Management

nonprofit management course is presented jointly with the HBS Social Enterprise Initiative. Key Benefits This program delivers the strategic perspectives, practical frameworks, and leadership skills you need to drive high performance... View Details
  • 2012
  • Article

Hiring Cheerleaders: Board Appointments of 'Independent' Directors

By: Lauren Cohen, Andrea Frazzini and Christopher Malloy
We provide evidence that firms appoint independent directors who are overly sympathetic to management, while still technically independent according to regulatory definitions. We explore a subset of independent directors for whom we have detailed, micro-level data on... View Details
Keywords: Recruitment; Management; Corporate Governance; Performance; Governing and Advisory Boards; Executive Compensation; Governing Rules, Regulations, and Reforms; Prejudice and Bias
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  • Program

Changing the Game

Learn More Key Benefits This program improves your performance in a wide range of competitive transactions. You will return to your company ready to make the right moves during negotiations and become a skilled representative your... View Details
  • 13 Sep 2011
  • First Look

First Look: September 13

energy and potential of their people to deliver superior economic and social value. Book: http://hbr.org/product/higher-ambition-how-great-leaders-create-economic-/an/12957-HBK-ENG The Culture Cycle: How to Shape the Unseen Force That Transforms View Details
Keywords: Sean Silverthorne