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Show Results For
- All HBS Web
(802)
- People (3)
- News (517)
- Research (228)
- Multimedia (7)
- Faculty Publications (65)
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
investigated whether this perception is accurate: Are the guilty angrier than the innocent? In other words, is anger a cue of guilt? The answer, as it turns out, is no. To investigate this question, the researchers asked people to recall... View Details
Keywords: by Michael Blanding
- 20 Jun 2023
- Research & Ideas
Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories
Harvard Business School. People are more likely to recall information over a longer period when it’s wrapped in an anecdote as opposed to statistics, according to the study, “Stories, Statistics and Memory.” Graeber’s research validates... View Details
Keywords: by Scott Van Voorhis
- June 2024
- Module Note
Value Creation Potential of New Business Models
By: David J. Collis
A business model is composed of three elements. These describe a generic way of creating value and identify the maximum potential value of that model for customers. The elements of a business model are the “job to be done” for the customer, the asset configuration, or... View Details
Keywords: Business Model; Corporate Strategy; Mission and Purpose; Competitive Strategy; Value Creation
Collis, David J. "Value Creation Potential of New Business Models." Harvard Business School Module Note 724-491, June 2024.
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
the company’s CEO was unemotional despite hearing on the phone that he would get millions of dollars. In contrast, the assistant treasurer, receiving a much smaller payout, told Stavros how his life would be changed by the money. “I realized that broader ownership... View Details
Keywords: by Avery Forman
- 2018
- Chapter
The Trust Imperative
By: Richard Edelman, Stephen A. Greyser, E. Bruce Harrison and Tom Martin
CHAPTER SUMMARY: Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises and their stakeholders. This chapter focuses on the factors that build trust in organizations, as well as the forces that can... View Details
Edelman, Richard, Stephen A. Greyser, E. Bruce Harrison, and Tom Martin. "The Trust Imperative." Chap. 3 in The New Era of the CCO: The Essential Role of Communication in a Volatile World, edited by Roger Bolton, Don W. Stacks, and Eliot Mizrachi. New York: Business Expert Press, 2018.
- 14 Nov 2023
- What Do You Think?
Do We Underestimate the Importance of Generosity in Leadership?
leader: fostering change. I don’t ever recall generosity having been emphasized in any of these discussions. I’m reminded of this by the current interest in the subject of happiness led by, among others, Arthur Brooks of this faculty.... View Details
Keywords: by James Heskett
- 23 Jul 2001
- Research & Ideas
Sam Walton: Great From the Start
Thomas (1946), James Carr (1948), and Alice (1949)—were born during those five years. "We had built a life there," she recalled in 1992. "I still have good friends from those days." Now they were going to have to leave... View Details
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
heights of dealing with Disney, to all the troubles that befell us years later, and ultimately to the bankruptcy. It comes from chasing that star and flying too close to the sun,” recalled Smith. A machine parts company from Oregon... View Details
Keywords: by Pamela Reynolds
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
employees, they might pause for a moment to recall when they were in a similar situation. “To try to put yourself in the other person’s shoes, you could remember when feedback would have been very helpful for you, like when you were in... View Details
Keywords: by Michael Blanding
- 30 Jun 2022
- HBS Case
Peloton Changed the Exercise Game. Can the Company Push Through the Pain?
demand, which led to shipment delays, followed by pricing confusion and a series of public relations bungles—just as the pandemic eased and people began returning to gyms. Peloton scrambled by recalling items and dropping prices, amid an... View Details
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
career well in advance. Brooks recalls not knowing exactly when his French horn skills started going downhill, but musicians, similar to athletes, rely on precise fine motor muscles that often deteriorate with age, use, and injury. People... View Details
Keywords: by Avery Forman
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
that contribute to large-scale organizational failures, and to explore the linkages among the psychological and sociological forces involved at the individual, group, and organizational system level. In sum, all leaders would be well-served to View Details
Keywords: by Michael A. Roberto
- 01 Dec 2023
- News
Wide Horizon
term, what was he going to do in the meantime? As he was mulling how to create change without a fortune, he recalled an interview for a hedge fund job early in his career. It was a long and tortuous interview that started at 1 a.m.... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
deflate,” Miller recalled in a recent Harvard Business School case. The partner had a job offer in his pocket that he had planned to hand Miller, but the prison time changed everything. View VideoVideo: Larry Miller looks back at the... View Details
- 24 Oct 2016
- Research & Ideas
Bernie Madoff Explains Himself
I couldn’t attain,” Madoff recalls in the recording. The “slippery slope” that enables a small transgression to grow into a bigger one: “I started to go off the tracks, and I was able to convince myself that this was, you know, a... View Details
- 12 May 2021
- Book
The Hard Truth About Being a CEO
in NBA history when he played for the Boston Celtics, and his coach was the legendary Red Auerbach. In an interview with Russell, he talked about his coach and how he never really “played” for Red, since they “worked together” as a team. Russell View Details
Keywords: by Michael Blanding
- 10 Jan 2023
- Research & Ideas
How to Live Happier in 2023: Diversify Your Social Circle
closely, the researchers conducted an online survey of nearly 600 people in the United States, asking them to recall their social interactions the previous day and categorize them into categories like stranger, acquaintance, friend, or... View Details
Keywords: by Michael Blanding
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
control, and the people pulling them tend to make decisions based on their view of our competence and character. Huang says you need to be aware of how others see you and guide their perceptions, redirecting them when necessary to influence whether they appreciate your... View Details
Keywords: by Dina Gerdeman
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
“birthplace of the Civil Rights Movement.” “And only 2 percent of the poorest residents ever managed to get out of poverty,” Hill recalled discussing in her conversations with Delta employees when researching and writing the cases. At the... View Details
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
for a slowdown in AI development. The work questioned whether AI language models, with hundreds of billions of words, had grown too large to effectively deal with issues of bias. “And we saw this race of just trying to train larger and larger and larger language... View Details