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- All HBS Web
(360)
- News (58)
- Research (255)
- Events (1)
- Multimedia (1)
- Faculty Publications (215)
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- July 1999
- Background Note
Comments on Standard Times and the Division of Labor
By: Roy D. Shapiro
A brief note on the origins and uses of standard times in production process flow diagrams and on the benefits and drawbacks of division of labor. A rewritten version of two earlier notes. View Details
Shapiro, Roy D. "Comments on Standard Times and the Division of Labor." Harvard Business School Background Note 600-013, July 1999.
- February 1999 (Revised June 2003)
- Exercise
"Shad" Process Flow Design (C)
By: Roy D. Shapiro
Provides detailed instructions to prepare for factory demonstration day. A rewritten version of an earlier exercise. View Details
Keywords: Production
Shapiro, Roy D. "Shad" Process Flow Design (C). Harvard Business School Exercise 699-145, February 1999. (Revised June 2003.)
- January 1997
- Background Note
Simulation as a Decision Aid
By: Roy D. Shapiro
A brief introduction to simulation--what it is, why it's used, etc. Meant to set context for a first class on simulation. A rewritten version of an earlier note. View Details
Shapiro, Roy D. "Simulation as a Decision Aid." Harvard Business School Background Note 697-062, January 1997.
- September 1994 (Revised August 2011)
- Supplement
ExtendSim® Simulation Exercises in Process Analysis (B2))
By: Roy D. Shapiro
Solutions and detailed discussion of exercises from the (B) case. Unadvertised per Case Records. View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B2))." Harvard Business School Supplement 695-020, September 1994. (Revised August 2011.)
- September 1993 (Revised August 2011)
- Exercise
ExtendSim® Simulation Exercises in Process Analysis (B)
By: Roy D. Shapiro
Second set of exercises meant to be used with ExtendSim, a simulation package created by Imagine That, Inc. of San Jose, California, that allows students to investigate the impact of adding buffers to simple in-line processes with uncertain processing times. View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B)." Harvard Business School Exercise 694-040, September 1993. (Revised August 2011.)
- September 1993 (Revised August 2011)
- Exercise
ExtendSim® Simulation Exercises in Process Analysis (A)
By: Roy D. Shapiro
First set of exercises meant to be used with ExtendSim, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A)." Harvard Business School Exercise 694-039, September 1993. (Revised August 2011.)
- September 1991
- Case
The Bibb Co. (A)
By: Roy D. Shapiro
Shapiro, Roy D. "The Bibb Co. (A)." Harvard Business School Case 692-029, September 1991.
- February 1986 (Revised September 1987)
- Supplement
Simulation Exercises in Process Analysis (B2): Discussion of Exercise 2
By: Roy D. Shapiro
Shapiro, Roy D. "Simulation Exercises in Process Analysis (B2): Discussion of Exercise 2." Harvard Business School Supplement 686-114, February 1986. (Revised September 1987.)
- January 1986 (Revised September 1987)
- Exercise
Simulation Exercises in Process Analysis (B): Exercise 2
By: Roy D. Shapiro
Keywords: Business Processes
Shapiro, Roy D. "Simulation Exercises in Process Analysis (B): Exercise 2." Harvard Business School Exercise 686-110, January 1986. (Revised September 1987.)
- March 1984 (Revised April 1985)
- Case
IFP, Indonesia
By: Roy D. Shapiro
Keywords: Indonesia
Shapiro, Roy D. "IFP, Indonesia." Harvard Business School Case 684-060, March 1984. (Revised April 1985.)
- June 1982
- Case
Glow Globes, Inc.
By: Roy D. Shapiro
Shapiro, Roy D. "Glow Globes, Inc." Harvard Business School Case 682-104, June 1982.
- November 1981
- Case
Carnation International
By: Roy D. Shapiro
Keywords: Food and Beverage Industry
Shapiro, Roy D. "Carnation International." Harvard Business School Case 682-042, November 1981.
- April 1977
- Supplement
Lowell Steel Corp., Supplement
By: Roy D. Shapiro
Keywords: Steel Industry
Shapiro, Roy D. "Lowell Steel Corp., Supplement." Harvard Business School Supplement 177-214, April 1977.
- September 2013 (Revised April 2014)
- Teaching Note
Transitions Asia: Managing Across Cultures
By: Roy Y.J. Chua, Sharon Mozgai and Dawn Lau
The director of an interim executive research firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland China client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details
- Article
Guanxi versus Networking: Distinctive Configurations of Affect- and Cognition-based Trust in the Networks of Chinese and American Managers
By: Roy Y.J. Chua, M.W. Morris and P. Ingram
This research investigates hypotheses about differences between Chinese and American managers in the configuration of trusting relationships within their professional networks. Consistent with hypotheses about Chinese familial collectivism, an egocentric network survey... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Managerial Roles; Relationships; Cognition and Thinking; Emotions; Social and Collaborative Networks; Trust; China; United States
Chua, Roy Y.J., M.W. Morris, and P. Ingram. "Guanxi versus Networking: Distinctive Configurations of Affect- and Cognition-based Trust in the Networks of Chinese and American Managers." Journal of International Business Studies 40, no. 3 (April 2009): 480–508.
- June 2008
- Article
From the Head and the Heart: Locating Cognition- and Affect-based Trust in Managers' Professional Networks
By: Roy Y.J. Chua, P. Ingram and M. Morris
Chua, Roy Y.J., P. Ingram, and M. Morris. "From the Head and the Heart: Locating Cognition- and Affect-based Trust in Managers' Professional Networks." Academy of Management Journal 51, no. 3 (June 2008): 436–452.
- September 2015 (Revised October 2017)
- Case
Vistron Inc.: The Z Glass Project
By: Roy Shapiro and Marco Iansiti
Keywords: Technology Industry
Shapiro, Roy, and Marco Iansiti. "Vistron Inc.: The Z Glass Project." Harvard Business School Case 616-002, September 2015. (Revised October 2017.)
- 2002
- Working Paper
The New Operational Dynamics of Business Ecosystems: Implications for Policy, Operations and Technology Strategy
By: Marco Iansiti and Roy Levien
Iansiti, Marco, and Roy Levien. "The New Operational Dynamics of Business Ecosystems: Implications for Policy, Operations and Technology Strategy." Harvard Business School Working Paper, No. 03-030, September 2002.
- 03 Feb 2003
- Research & Ideas
Web Services
to market, said Scott. Using Web services to streamline internal processes has reduced their vehicle design process from forty-eight to eighteen months. "You can't see middleware, but you can prove ROI quicker than you can on some... View Details
- July 2012
- Article
Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration
By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater... View Details
Keywords: Management; Cross-Cultural and Cross-Border Issues; Relationships; Trust; Social and Collaborative Networks; Creativity
Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration." Organizational Behavior and Human Decision Processes 118, no. 2 (July 2012): 116–131.