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  • July 2011 (Revised September 2012)
  • Case

Industrial Metrology: Getting In-Line? (A)

By: Willy Shih
Metrology plays a key role in the manufacture of mechanical components. Traditionally it is used extensively in a pre-process stage where a manufacturer does process planning, design, and ramp-up, and in post-process off-line inspection to establish proof of quality.... View Details
Keywords: Transformation; Machinery and Machining; Measurement and Metrics; Product Design; Planning; Quality; Opportunities; Competitive Strategy; Diversification; Segmentation; Technology Adoption; Theory; Manufacturing Industry
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  • Profile

Prita Kumar

studios, subscribers get high quality instruction on demand for as little as $9.99 a month, far less than the cost of a fitness club membership. This is not your 1980s-vintage Jane Fonda workout. Booya is a multi-layered destination... View Details
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse talent—and are seeing productivity... View Details
Keywords: Re: Multiple Faculty
  • February 2004 (Revised March 2006)
  • Case

Pratt & Whitney: Engineering Standard Work

By: H. Kent Bowen and Courtney Purrington
As the engineering of state-of-the-art jet engines becomes more and more complex, Pratt & Whitney leaders face major competitive problems. Product development projects are not meeting the cost, quality, and lead-time targets. The leadership develops a design,... View Details
Keywords: Design; Engineering; Cost; Knowledge Management; Time Management; Product Launch; Standards; Product Development; Problems and Challenges; Quality; Creativity; Competitive Strategy; Manufacturing Industry
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  • 28 Apr 2020
  • Blog Post

A Crash Course in Saving a Family Business

(“coffee sommelier”) with her mother, cupping coffees to discern the tasting notes and quality that help them assign grades to the beans. The green coffee beans they select are shipped to Queens where, Han says, “Any coffee that you buy... View Details
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

because venture capitalists repeatedly sell their portfolio companies through acquisitions, venture capitalists may be able to certify the quality of the assets that an outside party is buying because they are "staking their... View Details
Keywords: Martha Lagace
  • March 1990 (Revised June 1993)
  • Case

Analog Devices, Inc.: The Half-Life System

By: Robert S. Kaplan
The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach... View Details
Keywords: Quality; Performance Improvement; Earnings Management; Financial Reporting; Organizational Change and Adaptation; Performance Productivity; Business or Company Management; Cost Management; Measurement and Metrics; Management Teams; Semiconductor Industry
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  • 29 Mar 2016
  • First Look

March 29, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2017
  • News

Can Farming Save the Planet?

According to a report from the University of California Berkeley, “Current carbon sequestration in US cropland soils is only 8.4 million metric tons CO2 Eq. per year, compared to an annual potential of 100 million.” Practices like organic... View Details
Keywords: Constantine von Hoffman; Organic farming; Support Activities for Agriculture and Forestry; Agriculture
  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

It is often not as granular as researchers would like; for example, it may provide data by county, rather than by city or at the business level, and it may not include all the variables researchers are interested in, such as quality and... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 17 Aug 2010
  • First Look

First Look: August 17

deployed to handle uncertain tasks. How can they effectively use their knowledge resources to assure quality communications and high performance when confronting uncertainty? Drawing on the resource-based view (RBV) of the firm, we... View Details
Keywords: Martha Lagace
  • 17 Jan 2012
  • First Look

First Look: January 17

Fable? Authors:Pierre Azoulay, Toby Stuart, and Yanbo Wang Abstract In a market context, a status effect occurs when actors are accorded differential recognition for their efforts depending on their location in a status ordering, holding constant the View Details
Keywords: Sean Silverthorne
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

applications, such as Snapchat filters, but AR is being applied in far more consequential ways in business. Pioneering organizations are already implementing it in product development, manufacturing, logistics, marketing, service, and training—and are seeing major... View Details
Keywords: Carmen Nobel
  • 07 Aug 2017
  • Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

compared to other fields in academia, it’s still a golden era for graduating students. Accounting remains an incredibly popular undergraduate major, so there continues to be demand for quality teachers. “It helps to think of these... View Details
Keywords: by Sean Silverthorne; Accounting; Education
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

income mobility has not declined in the US, said "This metric of income inequality (ignoring mobility) causes meaningless chasing of rainbows Folks move up through the quintiles of earning all the time (therefore mitigating the issue... View Details
Keywords: by Jim Heskett
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in stringency and accuracy, (2) reviewers to be influenced by existing reviews, and (3) product View Details
Keywords: Sean Silverthorne
  • 14 Apr 2015
  • First Look

First Look: April 14

Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing managerial practices requires complementary changes in the... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

repertoire of personal qualities, including qualities that run counter to conventionally masculine scripts. Our findings point to the mutability of masculine identity as a social status achievement and to how organizations can disrupt... View Details
Keywords: Martha Lagace
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

take greater responsibility for maintaining their health. In the future they will have a health score, much like their credit score, that is based on well-established metrics that will motivate them to improve their health. Inevitably,... View Details
Keywords: Re: Multiple Faculty; Health