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- All HBS Web (186)
- Faculty Publications (72)
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- All HBS Web (186)
- Faculty Publications (72)
- 14 Nov 2012
- Research & Ideas
New Agenda for Corporate Accountability Reporting
How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports. In response, some are pointing... View Details
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
increasing employee attendance and productivity through comprehensive health and wellness programs. What is the best way for employers to address their health benefits issues? Here again, fuzzy thinking has made the problem worse. In every other aspect of their... View Details
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse talent—and are seeing productivity... View Details
Keywords: Re: Multiple Faculty
- February 2004 (Revised March 2006)
- Case
Pratt & Whitney: Engineering Standard Work
By: H. Kent Bowen and Courtney Purrington
As the engineering of state-of-the-art jet engines becomes more and more complex, Pratt & Whitney leaders face major competitive problems. Product development projects are not meeting the cost, quality, and lead-time targets. The leadership develops a design,... View Details
Keywords: Design; Engineering; Cost; Knowledge Management; Time Management; Product Launch; Standards; Product Development; Problems and Challenges; Quality; Creativity; Competitive Strategy; Manufacturing Industry
Bowen, H. Kent, and Courtney Purrington. "Pratt & Whitney: Engineering Standard Work." Harvard Business School Case 604-084, February 2004. (Revised March 2006.)
- 28 Apr 2020
- Blog Post
A Crash Course in Saving a Family Business
(“coffee sommelier”) with her mother, cupping coffees to discern the tasting notes and quality that help them assign grades to the beans. The green coffee beans they select are shipped to Queens where, Han says, “Any coffee that you buy... View Details
- March 1990 (Revised June 1993)
- Case
Analog Devices, Inc.: The Half-Life System
By: Robert S. Kaplan
The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach... View Details
Keywords: Quality; Performance Improvement; Earnings Management; Financial Reporting; Organizational Change and Adaptation; Performance Productivity; Business or Company Management; Cost Management; Measurement and Metrics; Management Teams; Semiconductor Industry
Kaplan, Robert S. "Analog Devices, Inc.: The Half-Life System." Harvard Business School Case 190-061, March 1990. (Revised June 1993.)
- Profile
Prita Kumar
studios, subscribers get high quality instruction on demand for as little as $9.99 a month, far less than the cost of a fitness club membership. This is not your 1980s-vintage Jane Fonda workout. Booya is a multi-layered destination... View Details
- 06 Mar 2007
- First Look
First Look: March 6, 2007
repertoire of personal qualities, including qualities that run counter to conventionally masculine scripts. Our findings point to the mutability of masculine identity as a social status achievement and to how organizations can disrupt... View Details
Keywords: Martha Lagace
- 17 Aug 2010
- First Look
First Look: August 17
deployed to handle uncertain tasks. How can they effectively use their knowledge resources to assure quality communications and high performance when confronting uncertainty? Drawing on the resource-based view (RBV) of the firm, we... View Details
Keywords: Martha Lagace
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
It is often not as granular as researchers would like; for example, it may provide data by county, rather than by city or at the business level, and it may not include all the variables researchers are interested in, such as quality and... View Details
- 07 Aug 2017
- Research & Ideas
'Be Yourself (Within Reason)' and Other Job Search Survival Tips
compared to other fields in academia, it’s still a golden era for graduating students. Accounting remains an incredibly popular undergraduate major, so there continues to be demand for quality teachers. “It helps to think of these... View Details
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
income mobility has not declined in the US, said "This metric of income inequality (ignoring mobility) causes meaningless chasing of rainbows Folks move up through the quintiles of earning all the time (therefore mitigating the issue... View Details
Keywords: by Jim Heskett
- 26 Oct 2017
- News
Can Farming Save the Planet?
According to a report from the University of California Berkeley, “Current carbon sequestration in US cropland soils is only 8.4 million metric tons CO2 Eq. per year, compared to an annual potential of 100 million.” Practices like organic... View Details
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
- 02 Sep 2008
- First Look
First Look: September 3, 2008
cultivators, especially on public lands. This reduced the costs of tenure insecurity. Political constraints prevented the government from subsidizing land reforms to a greater degree. Download the paper: http://www.hbs.edu/research/pdf/09-023.pdf View Details
Keywords: Sean Silverthorne
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
applications, such as Snapchat filters, but AR is being applied in far more consequential ways in business. Pioneering organizations are already implementing it in product development, manufacturing, logistics, marketing, service, and training—and are seeing major... View Details
Keywords: Carmen Nobel
- 14 Apr 2015
- First Look
First Look: April 14
Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing managerial practices requires complementary changes in the... View Details
Keywords: Sean Silverthorne
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
direction and the internal data to understand its own strengths and weaknesses can be overly influenced by outside demands for metrics that may not always be relevant to its ultimate success. “Without understanding outcomes, you can't get... View Details
Keywords: by Julia Hanna
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
is to require transparency, to require the quality metrics that we need in order to be good shoppers. If I had stage four breast cancer and were going in a hospital, I need to know how good that hospital is... View Details